Sekula & Sekula

Welcome to the Nearby Lawyers platform, your resource for connecting with legal professionals in your community. Today, we present an overview of Sekula & Sekula, a law firm located in Wayne, New Jersey, at 155 Willowbrook Blvd Suite 240, Wayne, NJ 07470, USA. While the firm has a history in the area, as suggested by a mention of "Sekula Sr." assisting clients in the past, recent customer feedback raises significant concerns that potential clients should carefully consider.

Information regarding the physical environment of Sekula & Sekula's office is not detailed in the provided reviews. However, based on the professional nature of legal services, one would typically expect a setting conducive to client consultations and legal work. The suite number within a commercial building suggests a standard office environment.

The available information consists of two detailed and highly critical reviews from individuals who have recently interacted with Sekula & Sekula. These firsthand accounts paint a concerning picture of the firm's customer service and communication practices. It is essential to objectively present this feedback to local users on the Nearby Lawyers platform to enable them to make informed decisions about their legal representation.

The first review details an "extremely disappointing" customer service experience during an initial inquiry. The potential client contacted the office to determine if the lawyer could assist with their case. Instead of a helpful response, they report being met with "combative behavior" from the woman who answered the phone. The reviewer states that the staff member seemed more interested in arguing than in understanding their needs and determining if the firm's services were appropriate. Despite the potential client's willingness to pay for necessary services, their concerns were allegedly dismissed, and they felt pressured to book a paid appointment without any assurance that the lawyer could actually help. The reviewer describes the staff member's attitude as "nothing short of disgusting" and, despite positive past experiences of their parents with "Sekula Sr.," strongly advises reconsidering any business with the office due to the current lack of basic customer service skills and unwillingness to engage in helpful, non-confrontational conversation. The reviewer concludes by expressing concern about how actual clients might be treated if prospective clients are treated poorly on the phone and urges significant changes in their customer service approach.

The second review echoes a similarly negative sentiment, describing the experience as "very frustrating." The primary complaint in this review is the "virtually non-existent" communication. The reviewer states that their calls were not returned, and their inquiries went unanswered, leading to a feeling that the firm "didn’t care about my case at all." This sense of neglect reportedly intensified after payment was made, at which point the reviewer felt "abandoned" and had to constantly follow up for updates on their situation. The reviewer strongly advises others seeking reliable legal support to "save yourself the trouble and seek help elsewhere," explicitly stating they would not recommend this service to anyone.

Based on these two recent and detailed negative reviews, the apparent features and potential service experience at Sekula & Sekula include:

• Poor Customer Service: Both reviews highlight significant issues with the initial point of contact and overall client interaction. One review describes combative behavior and pressure to book appointments without assurance of help, while the other details a lack of responsiveness and a feeling of being uncared for.
• Lack of Communication: A "virtually non-existent" communication is reported in one review, with calls and inquiries going unanswered. This suggests a significant breakdown in client communication.
• Potential Disregard for Client Needs: One reviewer felt their concerns were dismissed and that the focus was on securing payment rather than assessing their legal needs. The other felt uncared for and abandoned after payment.
• Negative Impact on Client Experience: Both reviewers express strong disappointment and frustration with their interactions, leading to a complete souring of their perception of the firm.
• Contrast with Past Reputation (Mentioned): One reviewer notes that the office came highly recommended based on past experiences with "Sekula Sr.," suggesting a potential decline in service quality or a difference in approach with current staff.

Given the serious nature of the complaints in both reviews, it is impossible to present any positive promotional information for Sekula & Sekula based on this recent feedback. The objective approach necessitates highlighting these concerns directly to allow local users on the Nearby Lawyers platform to have a complete and unbiased understanding of recent client experiences.

For local users in Wayne, NJ, seeking legal representation and considering Sekula & Sekula, it is strongly advised to carefully review the provided client feedback. These reviews raise significant red flags regarding customer service, communication, and overall client care. Potential clients should conduct thorough due diligence, which may include seeking additional recent reviews from other sources (if available) and potentially consulting with other attorneys in the Wayne area to ensure they receive the professional and respectful service they deserve.

If you are a local user still considering contacting Sekula & Sekula, they can be reached at phone number (973) 523-1111 or mobile phone +1 973-523-1111. Their office is located at 155 Willowbrook Blvd Suite 240, Wayne, NJ 07470, USA. However, in light of the serious concerns raised in the provided recent reviews, it would be prudent to proceed with extreme caution and consider alternative legal counsel with a more documented history of positive client experiences and reliable service.

In conclusion, the recent available information regarding Sekula & Sekula in Wayne, NJ, consists of two highly negative client reviews detailing significant issues with customer service and communication. Local users of the Nearby Lawyers platform should carefully consider this feedback, which suggests potential challenges in receiving responsive and respectful service from this firm. While there may be a history of positive experiences associated with "Sekula Sr.," the recent feedback indicates a need for potential clients to exercise caution and conduct thorough research before engaging their services. The platform aims to provide an objective overview to assist local users in making informed decisions about their legal representation, and the recent feedback for Sekula & Sekula warrants serious consideration.