Rouzard & Rouzard Llp

Welcome to Nearby Lawyers, your local platform for connecting with legal professionals in your community. Today, we are providing information about Rouzard & Rouzard Llp, a law firm located at 873 NY-45 in New City, New York. For local users in New City and the surrounding areas seeking legal services, it is important to consider all available information when making a decision. Rouzard & Rouzard Llp can be reached at (845) 634-0023 or via their mobile number, +1 845-634-0023.

Based on recent customer reviews available online, it is important for potential clients to be aware of some significant concerns regarding the service provided by Rouzard & Rouzard Llp. These reviews detail experiences that prospective clients may find relevant when considering engaging this law firm for their legal needs.

One customer described their experience as the "worst ever." According to this review, despite arriving promptly at the agreed-upon appointment time, the client was left waiting outside for a period of fifteen minutes without any acknowledgment from the firm. The reviewer stated that they attempted to gain attention by ringing the bell three times, knocking twice, and even calling the provided phone number. The review alleges that the call was answered, as the phone rang, but was then deliberately hung up. When the attorney finally addressed the client, there was a false claim made that the client had arrived thirty minutes early, which the reviewer explicitly stated was untrue. Furthermore, the review indicates that the tone of the interaction with the attorney was consistently rude and unprofessional. The reviewer concluded by stating that this behavior was unacceptable and demonstrated a clear disregard for basic customer service standards, strongly advising others not to book appointments with this firm.

Another customer review also raises serious concerns about the firm's service and business practices. This review details an experience where the client set up and paid for an appointment in advance. However, upon arriving for the scheduled appointment, the attorney allegedly told the client to leave because he was going on a trip. Adding to the negative experience, the attorney reportedly refused to provide a refund for the prepaid appointment. The client stated that they had to call the secretary and lodge a complaint in order to receive their money back. The reviewer concluded by labeling this behavior as "disgraceful."

These two customer reviews highlight significant issues related to punctuality, communication, professionalism, customer service, and business practices at Rouzard & Rouzard Llp. Potential clients should carefully consider these experiences when evaluating whether to engage this law firm for their legal needs. While these reviews represent individual experiences, they provide direct feedback from those who have interacted with the firm.

It is important to note that these reviews do not provide information about the specific areas of law in which Rouzard & Rouzard Llp practices, the environment of their office, or any potential positive features or promotional information. The available feedback focuses solely on negative experiences related to customer service and business conduct.

For local users in New City, NY, seeking legal representation, it is recommended to consider a variety of factors when choosing a lawyer. This includes the attorney's expertise in the relevant area of law, their experience, their reputation, their communication style, and their commitment to client service. While the provided information about Rouzard & Rouzard Llp does not offer insights into their legal expertise or office environment, the negative customer service experiences detailed in the reviews should be taken into account.

Potential clients may wish to conduct further research, seek additional reviews, or consider other law firms in the New City area to ensure they find legal representation that meets their needs and expectations regarding professionalism and service. The Nearby Lawyers platform aims to provide information to help local users make informed decisions when selecting legal counsel.

Given the serious nature of the issues raised in the publicly available reviews, it is crucial for potential clients to proceed with caution and conduct thorough due diligence before engaging Rouzard & Rouzard Llp for legal services. Contacting the firm directly at (845) 634-0023 or +1 845-634-0023 may provide an opportunity to understand their perspective; however, the reported experiences warrant careful consideration.