Touchstone Family Law

Nearby Lawyers North Carolina Mecklenburg County Charlotte Barclay Downs Carnegie Boulevard

6101 Carnegie Blvd # 100, Charlotte, NC 28209, USA
+1 704-936-0062
webSite

Open Hours:

Monday, 9:00 AM - 5:00 PM
Tuesday, 9:00 AM - 5:00 PM
Wednesday, 9:00 AM - 5:00 PM
Thursday, 9:00 AM - 5:00 PM
Friday, 9:00 AM - 5:00 PM
Saturday, Closed
Sunday, Closed

Touchstone Family Law Introduce

When facing challenging family legal issues in Charlotte, North Carolina, finding the right legal representation is paramount. Touchstone Family Law, located at 6101 Carnegie Blvd # 100, Charlotte, NC 28209, USA, positions itself as a firm dedicated to assisting individuals through difficult family transitions. For local users seeking 'Nearby Lawyers' specializing in family law, understanding the firm's environment, services, and client experiences is crucial in making an informed decision.

While specific details about the physical environment of Touchstone Family Law are not provided in the given reviews, the testimonials offer insights into the firm's operational style and client interactions. One positive review highlights the firm's responsiveness and availability, suggesting an environment where clients feel they can reach their legal team when needed. This responsiveness can be a significant factor for individuals navigating emotionally and legally complex family matters, providing a sense of support and accessibility.

Touchstone Family Law appears to specialize in various aspects of family law, including divorce and child support. One client's experience working with Lea and Leigh details their success in a protracted six-year divorce case, ultimately securing child support and an admission of arrearages from the ex-spouse. This positive outcome underscores the firm's ability to navigate complex and lengthy legal battles, advocating for their clients' rights and the best interests of their children. The client specifically praises Lea for her guidance through numerous questions, indicating a willingness to engage with clients and provide thorough explanations.

However, another client's experience presents a contrasting perspective. While acknowledging Leigh's solid representation in a 2013 case and a subsequent successful referral, the client's more recent experience in 2021, handled primarily by an attorney named Mary after being passed on by Leigh, raises concerns about the firm's consistency in service. The client reports significant delays in their case, spanning 18 months to secure a court date, which they attribute to the attorney's lack of communication and slow progress. Furthermore, the client expresses frustration with the lack of follow-up regarding the enforcement of a financial judgment, detailing unanswered emails and phone calls over a period of months. This account suggests potential inconsistencies in client service and communication within the firm.

A third review echoes the frustration of the second client, expressing disappointment with the firm's apparent lack of willingness to assist with enforcing a court order that the firm itself helped secure. This client's sentiment highlights the importance of ongoing support and advocacy, even after an initial judgment is obtained. The feeling of being abandoned by the legal team that was once helpful is a significant point of concern raised in this review.

Based on the available customer reviews, the features of Touchstone Family Law can be summarized as:

Expertise in Divorce and Child Support: The positive review indicates competence in handling complex divorce cases and securing favorable outcomes regarding child support.
Responsiveness and Availability (in some cases): One client specifically praised Lea and Leigh for their responsiveness and availability, suggesting that some clients experience proactive communication.
Experienced Attorneys: The mention of Leigh's solid representation in the past indicates that the firm has experienced attorneys capable of providing effective legal counsel.

However, the reviews also highlight potential drawbacks:

Inconsistent Communication: The negative reviews point to significant issues with communication, including long delays in responding to client inquiries and a lack of follow-through.
Potential for Case Delays: One client experienced an 18-month delay in getting a court date, raising concerns about the efficiency of case management in some instances.
Lack of Follow-Up: The frustration expressed by clients regarding the enforcement of court orders suggests a potential lack of consistent support beyond the initial judgment.

Currently, there is no specific promotional information available for Touchstone Family Law in the provided reviews. Potential clients would need to contact the firm directly to inquire about consultation fees, payment options, or any special offers they might have.

For local users in Charlotte seeking 'Nearby Lawyers' for family law matters, Touchstone Family Law presents a mixed picture based on these recent client experiences. While some clients have found success and appreciated the responsiveness of certain attorneys within the firm, others have reported significant challenges with communication and the handling of their cases. It is essential for prospective clients to weigh these experiences carefully when considering Touchstone Family Law for their legal needs.

The contrasting reviews underscore the importance of thorough communication and consistent service in the field of family law, where clients are often navigating highly emotional and critical junctures in their lives. While the positive testimonial speaks to the firm's potential to achieve favorable outcomes, the negative experiences regarding communication and follow-through are serious considerations for anyone seeking legal representation.

In conclusion, Touchstone Family Law offers services in divorce, child support, and other family law matters in Charlotte, NC. While some clients have reported positive experiences with certain attorneys regarding responsiveness and successful outcomes, recent reviews also highlight significant concerns about communication, case delays, and follow-through. Local users seeking family law representation should consider these varied experiences when making their decision and may want to inquire specifically about the attorney who will be handling their case and the firm's communication protocols.

Location

Customer Reviews

(19 reviews)

Carla Hammett

Apr 16, 2025

Lea and Leigh were amazing to work through a difficult situation with. The firm is responsive and always available to help. After a 6 year divorce they were the only team that was able to get me child support & for my ex to admit he owed arrearages in the end. Lea helped me navigate through lots and lots of questions. I know at the end of this messy situation the best decision for my daughter was made!

Delvanian Douglas

Dec 03, 2023

Leigh represented me in 2013. At the time she was solid and help me tremendously. I've even suggested her to family members and she has personally represented a family member after I referred her. Fast-forward 2021 a situation came up. I again returned to Leigh because she handled my initial case. Leigh passed me off to Mary. It took 18 months to get a court date. It wasn't because court was backed up. Mary dragged her feet. She would go 2-3 months before returning my call or emails. Another 2-3 months before she would suddenly realize she needed me to sign this or that. The judge awarded me a financial judgment. It wasn't paid fully, and the defendant continuing to neglect the existing court order.Sent email to Leigh in October and called office to discuss next step especially since a judge ordered the other party to pay me and they haven't fully done so within the time frame the judge ordered. All while continuing to disregard the existing court order.This was in October , it is now December and still no return call or emails from Leigh or her office. I have asked when I call the office if I should just seek other representation. Leigh is in court or she's busy. I always tell them at the office when I would call that I know they may have other clients and I understand but I am a paying client also. To continue to not get a response and told the lawyer is busy with other clients. All this after you know they drug their feet on my case. 18 months to get a hearing and now I can't get a response/reply/call back . About the same case and n This is frustrating on so many levels. As a human but even more so as a man that's fighting to get equal at least far outcome. I mean clearly disregard for a court order that I fought hard to get yet the lawyer that help you and knows all to well what has taken place. But no longer willing to help.

Richard Webb

Oct 10, 2023

Leigh and her team are awesome. They changed my life and helped achieve an outcome that I hoped for but didn't imagine at the beginning. She doesn't overpromise. She doesn't sugar coat things. She lets you and the facts of the case lead the case where it goes. She's calm under pressure and made my case a part of her life memorizing details that were useful during mediations, depositions, last minute negotiations and would have been decimating at trial. She'll give you tips and big picture advice, but won't hold your hand. She'll let you be you. If you put in the work on your case as Leigh and her staff certainly do, you'll likely have a positive outcome with Touchstone Family Law.

chani kochhar

Jan 20, 2022

I had the pleasure of working with Lea Morgan Finegan throughout most of my divorce. After having a difficult experience with my first lawyer, I switched to Lea, who took a very human approach to my case and took into consideration her experience as not just a lawyer, but also as a mom and divorcee, when offering counsel. She is knowledgeable, kind, and just. Her negotiation skills are amazing and she truly listened to me and kept my personal goals regarding the divorce central to the case. I immediately recommend her services to anyone I encounter who is going through a separation or divorce. Although the process is unpleasant, Lea makes it as palatable as possible and gave me the strength I needed on many days to see the light at the end of the tunnel.

Sally Armstrong

Sep 08, 2019

Leigh takes a personal interest in her clients and knows how to get the best possible outcome in any of her cases. I came to Leigh during one of the darkest times in my life, I had a very difficult and trying divorce/custody case. I too, was also a very difficult client at times. Leigh stood by me no matter what, she never gave up on me or my case, she fought right alongside me and always believed in me. Leigh's strong character, tenacity and commitment to do the right thing gave me the best case scenario. I highly recommend Leigh and her team for any of your legal needs!