Spectrum Consulting Group Inc.

Navigating legal matters can be a complex and often overwhelming experience. When facing such situations, having a reliable and accessible local lawyer can make all the difference. For residents and businesses in New York City, particularly in the vicinity of 579 W 215th St, Spectrum Consulting Group Inc. offers legal services that you might find beneficial. Situated in the heart of the city, this firm aims to provide legal assistance to those in their local community.

Spectrum Consulting Group Inc. is located at 579 W 215th St, New York, NY 10034. This physical presence suggests a commitment to serving the local populace, offering the convenience of in-person consultations and a neighborhood-based legal resource. For those seeking nearby lawyers, their address makes them a potentially accessible option for individuals and businesses in Upper Manhattan.

To get in touch with Spectrum Consulting Group Inc., you can call them at (212) 403-1770 or their mobile number +1 212-403-1770. Having multiple contact options indicates a willingness to engage with potential clients and address their inquiries. Whether you prefer a traditional phone call or a more direct mobile contact, these numbers provide a direct line to the firm.

Understanding the environment and service experience of any business is crucial, and this is often reflected in customer reviews. While specific details about the legal services offered by Spectrum Consulting Group Inc. are not provided in the given information, the reviews offer some insights into the experience of visiting their physical location. It's important to note that these reviews may not directly reflect the quality of their legal advice or representation, but rather the administrative and logistical aspects of their office.

One review mentions that the place was "crowded with old people," which seemingly contributed to slower service due to deals not meeting customer expectations. This suggests that the firm might cater to a diverse clientele, including senior citizens. The reviewer proposed having a dedicated person to assist older clients who might need more guidance. This feedback points to a potential area for improvement in managing client flow and providing tailored assistance to different demographics.

Another observation from a reviewer was that some employees appeared inattentive, seemingly "in LA LA land" and not proactively offering help. This comment highlights a potential inconsistency in customer service, with some staff members perhaps not as engaged or helpful as expected. For a service-oriented industry like law, proactive and attentive staff can significantly impact client satisfaction.

A significant point of criticism was the method of calling out names for the next customer. The reviewer noted that names were yelled out only twice, and they might have missed their turn if they hadn't been watching the monitor. This suggests a need for a more effective and audible system for managing appointments and calling clients, especially in a potentially crowded environment.

One reviewer drew a comparison to the Department of Motor Vehicles (DMV) on 125th Street, stating that "They need a better system." This analogy implies that the process of waiting and being served might be perceived as inefficient and reminiscent of a bureaucratic experience. Streamlining their processes could potentially enhance the client experience.

Despite the criticisms, one positive aspect highlighted in the reviews was the exceptional customer service provided by an employee named Harold. The reviewer specifically mentioned Harold's pleasant demeanor, stating, "If it wasn't for the good customer service from Harold I would of given this place 1 star." This positive feedback underscores the importance of individual employees in shaping client perceptions and suggests that at least some members of the team are providing excellent service.

Based on the available information, Spectrum Consulting Group Inc. is a law firm located in Upper Manhattan, New York City. While the specific legal services they offer are not detailed, they are physically accessible at 579 W 215th St and can be contacted via phone. Customer reviews indicate a potentially busy environment with areas for improvement in client management and overall service efficiency. However, the positive feedback regarding at least one staff member suggests that they are also capable of providing good customer service.

For local users seeking legal assistance in the "Nearby Lawyers" category, Spectrum Consulting Group Inc. represents a physical presence in the community. While the online reviews provide a glimpse into the logistical aspects of visiting their office, it is recommended that potential clients contact the firm directly to inquire about their specific legal services, expertise, and to understand how they can assist with their legal needs. Understanding their areas of practice, fee structure, and consultation process would be the next crucial steps for anyone considering engaging their services.

It's important to remember that online reviews can offer valuable insights but may not always paint a complete picture. Direct communication with Spectrum Consulting Group Inc. will provide the most accurate and up-to-date information regarding their legal services and how they can cater to your specific requirements. Located in New York City, they are positioned to serve the local community and address their legal concerns.