Sanabria & Associates Abogados/Attorneys

Recommendation on the radio, is a big law firm, and you will think they are doing a good job and have successful business. But don’t get carried away for all that advertising they do. Because the communication and phone lines are a mess. No answer and transfer for hours. The fee service is average. Service is decent. They call when you are late on payments. Meanwhile, when you walk to the office, the receptionist is on the phone, but the primary phone is just a line to get the calls in Florida. All the money we pay and deserve better service. Consider a smaller firm with more efficient workers. The amount of money you pay for their services it’s a lot and the customer service is bad. Please take your hard worked, money somewhere else. You will thank me later.

I have had a profound negative experience with this firm. From of our initial contract in May 2023, we encountered unprofessional demeanor consistently. Despite signing a contract, we received minimal or no communication for over a year. I only received new information regarding my case, if I called and asked for an update. During these calls, they would inform me that my case has been reassigned to another individual, and subsequently to another. No one ever communicated regarding the changes in the person handling my case. When I called every couple of months, the young women who answer the phone sounded disinterested in my calls. Despite my repeated attempts to reach them, there was been no progress. They consistently assured me that they will contact me, but no one ever followed through. This pattern persisted for several months. After enduring a 16-month wait for an update, they finally contacted me. However, the call was highly unpleasant, as they informed me that due to workload management, they were no longer able to handle my case after signing a contract over a year ago. I received representation from another law firm who within five months, my case was successfully resolved. Sanabria Law exhibits a clear lack of management from top to bottom. They consistently make overpromises and fail to deliver on their commitments. I strongly advise against engaging with this law firm for any legal matters. It is evident that they are a poorly managed law firm.

Incredible how can they not answer the phones when they have people at front desk and the phones are right next to them. I have been calling for weeks to communicate with them and they never answer or even call back when you leave a voicemail. I had to come in to make an appointment. It’s just very stressful.

They are not serious if you work with these team, you will lose your time and money and they don't give it to your news about you and about your case so don't go to them. They are not professional. It's better to look for somebody else.

Unfortunately I am writing a bad review because these lawyers have called me for almost 6-8 months even after I have told them that I am not their client. Their client has their own phone number which has been provided to them MULTIPLE times. I am not a lawyer and I have no experience but it seems very unprofessional that they have failed to change contact information after months of handling their clients case. They have also scheduled calls with said client and have not called their client. The only time they call 2-3 times is when their payment is due. I would not be surprised if they are just letting their file sit somewhere.