O'Flaherty Law of Arlington Heights

For residents of Arlington Heights, Illinois, and the surrounding areas navigating legal concerns, the "Nearby Lawyers" category on various platforms serves as a crucial starting point for identifying potential legal counsel. Among the firms listed in this category is O'Flaherty Law of Arlington Heights, located at 415 W Golf Rd STE 55-N, Arlington Heights, IL 60005, USA. This introduction aims to provide an objective and comprehensive overview of the firm, drawing upon its publicly available contact information and, notably, direct customer feedback, to offer local users a balanced perspective on what they might expect from engaging their services.

The firm's physical location at 415 W Golf Rd STE 55-N, Arlington Heights, IL, places it in a commercially accessible part of the city. Golf Road is a significant arterial road, which typically facilitates ease of access for clients traveling by car, and potentially by public transport, from various points within Arlington Heights and neighboring communities. While specific details about the interior environment of O'Flaherty Law of Arlington Heights are not extensively detailed in the provided information or widely available online, law offices generally strive to create a professional, discreet, and comfortable setting. This environment is designed to ensure that clients feel at ease when discussing sensitive legal matters, emphasizing privacy and a conducive atmosphere for consultations and paperwork. The "STE 55-N" designation suggests an office within a larger commercial building, which often implies shared amenities and a standard professional office setup.

O'Flaherty Law is a firm that offers a broad spectrum of legal services, positioning itself as a comprehensive resource for various legal needs. While the provided client reviews offer specific insights, public information about O'Flaherty Law (which operates multiple locations, including Arlington Heights) indicates a wide range of practice areas. These typically include, but are not limited to, family law (such as divorce, child custody, and child support), estate planning (wills, trusts, probate), business and corporate law, real estate law, criminal defense (including DUI and traffic defense), civil litigation, immigration, elder law, and guardianship. This extensive list suggests that the firm aims to serve as a versatile legal partner for individuals and businesses, capable of addressing diverse legal challenges that may arise throughout their lives. The ability to handle a variety of cases under one firm can be a significant feature for clients who prefer continuity in their legal representation across different issues.

The features of O'Flaherty Law, as gleaned from customer reviews, present a somewhat contrasting picture. On one hand, the firm's receptionists are described as "nice," indicating a polite initial point of contact. This suggests a positive front-office experience for those reaching out to the firm. Furthermore, one positive review specifically commends the "customer service team regarding estate planning," noting they were "super helpful" and provided a "great experience." This indicates that in certain service areas, particularly estate planning, the firm delivers a satisfactory and helpful client interaction, characterized by responsiveness to questions and effective guidance. This suggests that some departments or areas of practice within the firm uphold high standards of client service and expertise, contributing to positive outcomes for clients in those specific domains.

However, another review highlights significant concerns regarding the firm's features, particularly concerning communication and follow-through. A client reported setting aside time for a scheduled call that never materialized, requiring them to "call and follow up after not hearing from them twice." After a two-hour wait on a follow-up call, the client was told they could "reschedule" without any guarantee of a call being received. This experience suggests issues with scheduling, internal communication among staff (as "no one dropped any names into who that person was" for the contact attorney), and a lack of proactive client communication. The client explicitly labels the firm as "a joke" in this context, expressing frustration over simply wanting "legal advise" for a "car situation" and not receiving it. This feedback points to potential inconsistencies in service delivery, particularly regarding initial consultations and responsiveness, which can be critical for clients seeking timely legal guidance.

In terms of promotional information, O'Flaherty Law of Arlington Heights provides its phone number, (847) 440-5594, and mobile phone number, +1 847-440-5594. These contact details offer straightforward avenues for prospective clients to initiate communication. However, in the age of online reviews, the firm's "promotional" landscape is significantly shaped by both positive and negative client testimonials. While the positive review for estate planning services acts as a strong endorsement, the negative feedback regarding unreturned calls and perceived lack of follow-through also becomes part of the publicly available information that influences potential clients. For a firm operating in the "Nearby Lawyers" category, online reviews are a critical component of their digital footprint and directly impact their reputation and ability to attract new business. The firm's overall online presence, including its website, would likely detail its comprehensive service offerings and philosophy, aiming to project an image of reliability and client dedication, which would then be evaluated by prospective clients against the backdrop of direct customer experiences.

In summary, O'Flaherty Law of Arlington Heights, located at 415 W Golf Rd STE 55-N, Arlington Heights, IL, aims to serve as a comprehensive legal resource for the local community, offering a wide array of services including estate planning, family law, and criminal defense, among others. While some clients have reported positive experiences, particularly in areas like estate planning, praising the helpfulness of the staff and positive outcomes, other feedback highlights concerns regarding communication reliability and follow-through, particularly during initial consultation phases. For individuals seeking legal counsel in the "Nearby Lawyers" category, it is advisable to consider both the breadth of services offered and the varied client experiences to form a holistic understanding of what to expect from O'Flaherty Law of Arlington Heights.