Midnight Express Recovery Service

Nearby Lawyers Colorado Denver County Denver Speer Lincoln Street

(5 reviews)

Contact Info

Location 333 Lincoln St, Denver, CO 80203, USA
Phone +1 720-434-8881

Reviews

The person(s) at the front desk answering phones are extremely rude, hateful, and self-righteous. The person, Sara? Darcy? (They were cagey about even giving their first name) but were not cagey about lecturing me and threatening to not allow me to retrieve my property. They know nothing about the people who call in or the specific circumstances behind a case, yet feel self-righteous and entitled enough to actually lecture a person calling for help. I was definitely and rightfully frustrated about the way they went about taking my vehicle, but did not curse nor call the woman out of her name, yet she still felt comfortable enough lecturing, threatening, and being nasty to me because, according to her, I had an ‘attitude.’ Had to ask several times for details about how to retrieve my property and instead of answering promptly, the woman was silent for a while and then said she was putting notes in my “file” and then proceeded to threaten to withhold my personal property because of my ‘attitude’ once again. This behavior is absolutely unacceptable, unprofessional, and pathetic.
I would give a negative star if I could to be nice a zero star rating. They don’t give office hours and the number given doesn’t work. It’s in a apartment building so where is the office that you can get to and talk to them. Where is their impound yard to keep the cars safe from being broken into?
Dealt with 2 people from here and they were the most helpful , honest, and friendliest tow employees ever. No issues and no hassle.
Awful rude people!!! Ugh the lady who answers the phone should stop eating cause she can’t even breathe right!!!

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About Midnight Express Recovery Service

Midnight Express Recovery Service is located at 333 Lincoln St, Denver, CO 80203, USA. You can contact them at (720) 434-8881 or +1 720-434-8881. This business provides vehicle recovery services, which often involves repossession.

Based on customer reviews, there are significant concerns regarding the firm's customer service. Clients have reported extremely negative experiences with the front desk staff, describing them as rude, hateful, and self-righteous. One reviewer detailed an encounter where they were lectured and threatened regarding the retrieval of their property, despite not using abusive language. The reviewer also reported difficulty obtaining necessary information and experienced delays and threats.

Another reviewer expressed frustration with the firm's lack of clear office hours and the inoperability of the provided phone number. They also questioned the location of the impound yard and the security of stored vehicles. This review suggests a lack of transparency and accessibility.

These reviews indicate serious customer service and communication issues. Potential clients should proceed with extreme caution and consider these negative experiences before engaging the services of Midnight Express Recovery Service. Due to these reports, it is strongly advised to seek alternative options if possible.

When searching for "Nearby Lawyers" or recovery services in Denver, Midnight Express Recovery Service is a local option to consider. However, due to the overwhelmingly negative feedback, it is strongly recommended to thoroughly research and consider alternative services.