Luks & Santaniello Introduce
Welcome to Nearby Lawyers, your platform for connecting with legal professionals in the Miami, Florida area. Luks & Santaniello is a law firm located at 150 W Flagler St, Miami, FL 33130, USA. They can be reached at (305) 377-8900 or their mobile number +1 305-377-8900. As a law firm operating in a commercial building in downtown Miami, Luks & Santaniello likely provides a professional office environment with consultation rooms for client meetings, administrative areas, and legal resources. The specific ambiance and facilities would be typical of a law firm operating in a central business district, aiming to provide a space conducive to legal consultations and work.
Based on the limited information available online, specifically the single customer review provided, it is challenging to definitively outline the full spectrum of legal services offered by Luks & Santaniello. Law firms situated in the downtown Miami area often handle a variety of legal matters, potentially including business law, litigation, real estate law, family law, and other areas. Without more comprehensive information from their website or other online sources, the precise specialization of Luks & Santaniello remains unclear. However, their location in the financial and legal hub of Miami suggests they are equipped to handle complex legal issues.
Given the lack of positive or descriptive information about the firm's services and features, it is crucial to objectively consider the sole piece of feedback available. A customer reported a "frustrating experience" involving interactions with two individuals identified as Agne and Anna. The review details allegations of rudeness, abrupt termination of a phone call, dismissive behavior, multiple interruptions, and an inability to speak with a manager to address serious accusations made by the law firm against the customer's company. This feedback raises concerns about the firm's client communication and professionalism in this particular instance.
Features (Based on Location and Typical Law Firm Operations):
While specific positive features are not highlighted in the provided review, we can infer some general characteristics based on their operation as a law firm in a prominent location:
- Central Location in Miami: Their address on West Flagler Street provides accessibility to clients in the downtown area and potentially the wider Miami-Dade County.
- Potential for Diverse Legal Expertise: Law firms in this area often house attorneys with varying specializations to cater to a range of legal needs.
- Professional Infrastructure: Operating as a law firm implies the presence of necessary infrastructure, including legal research databases, document management systems, and administrative support.
- Client Consultation Facilities: They would have designated spaces for private and confidential meetings with clients.
Services (Inferred from Typical Law Firm Offerings):
Without specific information, we can only speculate on the types of legal services Luks & Santaniello might offer. These could typically include:
- Business Law: Assisting businesses with formation, contracts, compliance, and other legal matters.
- Civil Litigation: Representing clients in lawsuits and legal disputes.
- Real Estate Law: Handling transactions, disputes, and other real estate-related legal issues.
- Family Law: Providing legal assistance in divorce, child custody, and related matters.
- Estate Planning: Helping clients with wills, trusts, and estate administration.
- Other Potential Areas: Depending on the expertise of the attorneys within the firm, they may also handle areas such as bankruptcy, immigration, or intellectual property law.
Objective Consideration of the Available Feedback:
It is essential to address the negative feedback received. The single review presents serious allegations regarding the unprofessional conduct of two staff members, Agne and Anna, and the firm's handling of a customer's attempt to address accusations made against their company. The reported rudeness, abrupt communication termination, dismissiveness, interruptions, and lack of managerial availability are significant concerns regarding client service and communication practices. This feedback should be considered by potential clients as a point of inquiry when contacting the firm.
Promotional Information (Limited by Available Data):
Due to the lack of positive reviews or firm-provided promotional information in the provided data, it is challenging to present any positive promotional aspects objectively. Potential clients would need to seek information directly from Luks & Santaniello or other online resources to form a comprehensive understanding of their strengths and areas of expertise.
Important Considerations for Local Users:
Given the limited and negative feedback available, local users considering Luks & Santaniello for their legal needs should exercise caution and conduct thorough due diligence. This could include:
- Seeking Additional Reviews: Look for feedback on other platforms such as Google, Yelp, or Avvo to gain a broader perspective on the firm's reputation and client service.
- Contacting the Firm Directly: Reach out to Luks & Santaniello to inquire about their areas of specialization, attorney qualifications, and client service protocols. Pay close attention to the professionalism and responsiveness of the staff during initial contact.
- Requesting References: If possible, ask for client references to speak with individuals who have experience working with the firm.
- Consulting with Other Attorneys: Consider speaking with attorneys at other firms to compare services and client experiences.
Conclusion Based on Available Information:
Luks & Santaniello is a law firm located in downtown Miami. While their specific areas of practice are not detailed in the provided information, their location suggests they may handle a range of legal matters. However, the single customer review raises significant concerns about their client communication and professionalism. Local users considering Luks & Santaniello should be aware of this feedback and conduct thorough research before engaging their services. It is recommended to seek additional information and potentially consult with other law firms to ensure a positive and professional legal experience.
Location
Customer Reviews
(5 reviews)
I had an incredibly frustrating experience with this company. I was contacted by Agne, who was exceptionally rude and hung up on me during our call. When I tried to call back to address some serious accusations their law firm had made against my company, Anna informed me that no managers were available to speak with me. Both Agne and Anna were dismissive, rude, and interrupted me multiple times. Their lack of professionalism and courtesy was shocking. I’m deeply dissatisfied with the way my concerns were handled and the overall unprofessional behavior exhibited.
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