Law Offices Of Susan Fortino-Brown

Nearby Lawyers Illinois Cook County Chicago Chicago Loop West Jackson Boulevard

(43 reviews)

Contact Info

Location 53 W Jackson Blvd #1215, Chicago, IL 60604, USA
Phone +1 312-341-9009
Website https://sfortinolaw.net/

Reviews

If I could leave zero stars, I would. Her office was non-responsive throughout my entire application process and she is ALWAYS out of the office or in a meeting. In the first, and only conversation I had with Ms. Fortino-Brown over the 3 and 1/2 years she represented me, she was a bit awkward and unprofessional. The paralegal assigned to my case was either lazy or incompetent and also unpleasant. She was recommended by a family friend, but I was very disappointed in her “assistance” with my case.
Susan had been recommended to me by a large coalition in the city since 2006, when we first met we believed there were more obstacles to my case than anticipated and decided not to pursue the visa then. Later on in 2008 my mentor met her again trough his own doctor and we decided to reignite the process. My experience with her and her staff is that everyone at the office are extremely knowledgeable and able to help, they always answer and responded to the phone calls and my questions trough-out my entire visa process. I always recommend her to clients or friends and will continue to do so, her office in particular is highly experienced regarding the most difficult type of processes. In the past we were able to complete a rigorous employment visa process with her, more recently I have filed I-130's with waiver petitions and all these processes have turned out very successful.
I was so pleased with the service I received from the law firm in the past 9 years. The team members care about what you need, professional, supportive and very friendly. For every application case, the team members provide you with the precise and clear instructions to make sure you fully understand each item and fill in the application form correctly. They strive to achieve the best result in every application they submit, no errors and no missing documents. After they receive any notice they send it to you immediately along with a letter that well explains the notice and the list of the thin you need to do. You can count on them for everything. You always receive an advanced friendly reminder for your visa renewal with all the information you need to prevent you from missing the deadline. For every phone call they answer you promptly or call you back as soon as they can. A fantastic experience, and highly recommended!
Susan and her team are the best immigration lawyers I have ever known. I most liked the idea that Susan having a busy schedule was always hands on, she directly worked with me on my case from the first day that i started up to the day my case was approved. She has a very big and understanding heart. The team kept me updated all the time and made me feel like I was their only client, Special mention to Perla Ramirez who is always there to help all the time, I can never thank her enough. I am forever grateful for how they all worked on my case from ashes to blooming flowers.
My husband and I couldn't be more grateful to Susan and Perla for their dedication and professionalism. They always make things possible! Definitely a trustworthy firm. HIGHLY recommended! Thank you.

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About Law Offices Of Susan Fortino-Brown

Welcome to the Law Offices Of Susan Fortino-Brown, your local legal resource in the heart of Chicago. Situated at 53 W Jackson Blvd #1215, Chicago, IL 60604, USA, this law firm offers legal services to individuals and families in the surrounding areas. As a listed entity in the "Nearby Lawyers" category, the Law Offices Of Susan Fortino-Brown aims to provide accessible and professional legal assistance to the local community.

The physical environment of the Law Offices Of Susan Fortino-Brown is located in a central Chicago location, suggesting accessibility for clients within the city. While specific details about the office ambiance are not provided, its presence in a downtown business address often implies a professional setting equipped to handle client consultations and legal proceedings. Clients visiting the office can likely expect a standard legal office environment conducive to confidential discussions and legal work.

Based on the available information, the Law Offices Of Susan Fortino-Brown appears to specialize in immigration law. One client testimonial highlights successful experiences with various immigration processes, including rigorous employment visas and family-based petitions such as I-130s with waiver petitions. This suggests a level of expertise and familiarity with complex immigration procedures and a track record of positive outcomes for some clients. The mention of experience with "the most difficult type of processes" further indicates a potential strength in handling challenging immigration cases.

The services offered by the Law Offices Of Susan Fortino-Brown, as gleaned from the customer feedback, primarily revolve around immigration law. These services include assistance with employment-based visas, family-based immigration (specifically I-130 petitions), and waiver applications. The positive review emphasizes the firm's ability to navigate complex cases successfully, suggesting comprehensive support throughout the entire visa process. This may include consultations, application preparation and filing, communication with relevant authorities, and representation as needed.

Features of the Law Offices Of Susan Fortino-Brown, according to one positive review, include a knowledgeable and helpful staff. The client specifically mentions that everyone in the office is well-informed and capable of providing assistance. Furthermore, the review praises the responsiveness of the office, noting that phone calls were always answered and questions were addressed throughout the visa process. This suggests a commitment to client communication and support.

However, it is crucial to present a balanced perspective by also considering the negative feedback received. One client expressed significant dissatisfaction, stating that the office was non-responsive throughout their application process. This client also reported that the lawyer, Susan Fortino-Brown, was frequently unavailable, either out of the office or in meetings. The single conversation this client had with Ms. Fortino-Brown was described as "awkward and unprofessional." Additionally, this client found the assigned paralegal to be "lazy or incompetent and also unpleasant." This negative experience highlights potential inconsistencies in service delivery and client communication.

Considering both positive and negative feedback, potential clients should be aware of the varying experiences reported. While one client highly recommends the firm based on successful outcomes and positive interactions with the staff, another reports significant issues with responsiveness and professionalism. It is important for individuals seeking legal assistance to consider these contrasting viewpoints when making their decision.

Promotional information, in a direct sense, is not explicitly provided in the given text. However, the positive testimonial serves as a form of endorsement, highlighting the firm's experience with complex immigration cases and successful outcomes. The recommendation from a "large coalition in the city since 2006" also suggests a long-standing presence and reputation within the community, at least in some circles. This could be interpreted as indirect promotional information, indicating trust and recognition from certain entities.

In conclusion, the Law Offices Of Susan Fortino-Brown, located in downtown Chicago, appears to focus primarily on immigration law. While one client attests to the firm's knowledge, helpfulness, and success in handling various immigration matters, including complex cases, another client reports significant issues with responsiveness, professionalism, and the competence of the staff. Potential clients are advised to consider both perspectives and perhaps conduct further research or seek additional references to make an informed decision about their legal representation needs. The firm's central location offers accessibility for Chicago residents seeking legal assistance with immigration matters.

For local users in the "Nearby Lawyers" category seeking immigration law services, the Law Offices Of Susan Fortino-Brown presents itself as an option with reported experience in handling complex cases. However, the contrasting client experiences underscore the importance of thorough due diligence when selecting a legal representative. Contacting the office directly at (312) 341-9009 or +1 312-341-9009 for an initial consultation may provide further insight into their current practices and approach to client service. Visiting their location at 53 W Jackson Blvd #1215 in Chicago could also offer a better understanding of their professional environment.

It is recommended that prospective clients inquire about the specific attorney and paralegal who would be handling their case, discuss communication protocols, and understand the firm's approach to their particular legal needs. While past successes are indicative of potential capabilities, ensuring a comfortable and communicative working relationship is crucial for a positive legal experience. The Law Offices Of Susan Fortino-Brown, despite the mixed reviews, remains a local legal service provider in Chicago specializing in immigration law, and interested individuals are encouraged to reach out and assess if their services align with their specific requirements and expectations.