Contact Info

  • Location 8337 Telegraph Rd suite #115, Pico Rivera, CA 90660, USA
  • Phone +1 323-928-5320
  • Website http://manuelsolis.com/

Reviews

  • I live very far away, so I scheduled an appointment over the phone with a very attentive young man. When they called, the receptionist told me there was a fee, which no one had mentioned before. She insisted on the charge, and I explained that I was interested in the lawyer’s services, but that was not what we had agreed on. Almost laughing at me, she said there was nothing she could do. Unfortunately, they lost a client due to their unempathetic receptionist
  • Thanks to the offices I received my work permit assistant ap
  • I highly recommend them. They're very professional and im happy with their services. Everyone was really nice and helpful. Especially MORENA Hernandez!!! She was always very nice
  • We went for a free initial consult. Morena Fernandez met us in the waiting lobby and took us to her office. She was friendly, professional and very knowledgeable! She is a true asset to the law firm. She gives one that sense of confidence in the firm. She took her time to explain everything. She never gave us the impression that she was in a hurry. No pressure tactics. 5 star treatment for sure!
  • Horrible place to do any type of immigration process. I have been coming to this office for years now and the only reason why I don’t transfer to another office is because they have all my information and I have to renew my Daca every 2 years. There is always something going on wrong 😑. I am really tired of this office. Like today I had an appointment schedule at 9 am and they never called me, it turns out they didn’t have me in their system yet I received 3 text stating to remember my appointment. This is ridiculous. Lack of professionalism. Not worth coming here. Mind you that I don’t even live close by. It takes me 2 hours to get to the office.

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Law Offices of Manuel Solis Photos

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About Law Offices of Manuel Solis

Welcome to the Nearby Lawyers platform, your local resource for connecting with legal professionals. Today, we provide an overview of the Law Offices of Manuel Solis, located at 8337 Telegraph Rd suite #115, Pico Rivera, CA 90660, USA. You can contact their office at (323) 928-5320 or their mobile line at +1 323-928-5320. It is essential to present an objective introduction based on the available client feedback, which offers contrasting perspectives on the firm's services.

One review details a negative initial experience with the firm's receptionist. The potential client, who lived far away, had scheduled a phone appointment with a staff member described as "very attentive." However, upon calling for the appointment, the receptionist informed them of a fee that had not been previously mentioned. Despite the potential client expressing interest in the lawyer's services and clarifying the prior agreement, the receptionist reportedly insisted on the charge and was perceived as "almost laughing" and unhelpful, stating there was nothing she could do. This negative interaction led to the potential client deciding not to proceed with the Law Offices of Manuel Solis, citing the receptionist's unempathetic behavior as the reason for losing a client.

In contrast, another review offers a positive, albeit brief, statement. This client expressed gratitude towards the "offices" for helping them receive their "work permit assistant ap." While the specifics of this service are not detailed, it strongly suggests that the Law Offices of Manuel Solis provides assistance with immigration-related matters, specifically concerning work permits. This positive feedback indicates that at least some clients have successfully obtained the services they needed from this law office.

Based on the limited information available, it appears that the Law Offices of Manuel Solis offers legal services in the area of immigration law, with a specific instance of assisting a client in obtaining a work permit. The negative review highlights a significant issue with the initial point of contact – the receptionist – and the potential for inconsistent communication or information regarding fees. This discrepancy in client experiences suggests that while the firm may be effective in certain legal matters, the administrative and customer service aspects might need improvement to ensure a positive experience for all potential clients.

Given the conflicting feedback, it is challenging to definitively describe the typical environment of the Law Offices of Manuel Solis. The positive review implies a functional office capable of assisting with immigration processes. However, the negative review paints a picture where front-office staff may not always handle inquiries with the expected level of professionalism and empathy. Potential clients might encounter a mixed experience depending on their interaction with different members of the firm.

Based on the limited client feedback, potential features of the Law Offices of Manuel Solis include:

  • Immigration Law Services: The successful procurement of a work permit for one client indicates expertise in this area.
  • Potentially Attentive Initial Consultation (Phone): One potential client had a positive initial interaction with a young man during the phone scheduling.
  • Issues with Front Office Communication: The negative review highlights a lack of clarity regarding fees and an unempathetic approach from the receptionist.
  • Potential for Inconsistent Client Experience: The stark contrast between the two reviews suggests that client experiences may vary significantly.

There is no explicit promotional information available in the provided text. The positive review, while brief, serves as a testament to successful service in at least one area of law. Conversely, the negative review acts as a cautionary note regarding potential issues with customer service and transparency in fees.

For local users in Pico Rivera, CA, considering the Law Offices of Manuel Solis, the available reviews present a mixed picture. If you require assistance with immigration matters, particularly work permits, the positive feedback suggests that the firm may have the necessary expertise. However, it is crucial to be aware of the potential for issues with initial communication and fee transparency, as highlighted in the negative review. When contacting the office, it would be prudent to clearly discuss all potential fees upfront and ensure a clear understanding of the consultation process. While one client successfully received assistance, the experience of another potential client underscores the importance of consistent and professional customer service in a legal setting. Therefore, local users should weigh these factors carefully when deciding whether to engage the services of the Law Offices of Manuel Solis.

In conclusion, the Law Offices of Manuel Solis in Pico Rivera, CA, appears to offer legal services in at least the area of immigration law, as evidenced by a client successfully obtaining a work permit. However, potential clients should be aware of reported issues with the front office staff's communication and transparency regarding fees, which led to a negative initial experience for one individual. It is recommended that prospective clients exercise caution and ensure clear communication about all aspects of their case and any associated costs before engaging the firm's services. The contrasting reviews suggest a need for potential clients to conduct thorough due diligence and perhaps seek clarification on the firm's client service practices.

Law Offices of Manuel Solis Location

8337 Telegraph Rd suite #115, Pico Rivera, CA 90660, USA

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