Law Offices of Cathleen Norton

Nearby LawyersCaliforniaLos Angeles CountyBeverly HillsWilshire Boulevard

Open Hours:

Monday, 8:30 AM - 5:00 PM
Tuesday, 8:30 AM - 5:00 PM
Wednesday, 8:30 AM - 5:00 PM
Thursday, 8:30 AM - 5:00 PM
Friday, 8:30 AM - 5:00 PM
Saturday, Closed
Sunday, Closed

Law Offices of Cathleen Norton 0

Law Offices of Cathleen Norton Introduce

Welcome to the Law Offices of Cathleen Norton, a legal practice located in the prestigious area of Beverly Hills, California. Situated at 9465 Wilshire Blvd Suite 300, Beverly Hills, CA 90212, USA, our office is listed under the 'Nearby Lawyers' platform, offering legal services to the local community and surrounding areas. At the Law Offices of Cathleen Norton, we aim to provide legal assistance to individuals seeking guidance and representation. Our Beverly Hills location offers a professional setting for consultations and client meetings.

Based on available information, including client reviews, the experience at the Law Offices of Cathleen Norton appears to be varied. One client's initial impression of Cathleen Norton was positive, describing her as "competent, driven, and solution-oriented." This suggests a lawyer who initially presents herself as capable and focused on achieving results for her clients. The client also noted spending "months organizing and sourcing all my court paperwork at her request," indicating a thorough approach to case preparation when the client is engaged. However, this positive initial impression reportedly shifted significantly as the client's experience progressed.

The same client reported issues with the office's follow-up and scheduling. They mentioned reaching out "over six times to get an appointment" and experiencing "multiple" cancellations. Despite these challenges, the client initially showed understanding, "trusting my first impression of Kathleen." However, after another cancellation, being told to wait until the new year for an appointment, and a subsequent missed appointment without any communication from the office, the client's experience turned negative. This suggests potential challenges in the firm's administrative processes and communication with clients after the initial engagement phase.

The client expressed disappointment over the "wasted months of effort on a sensitive case" and the $800 consultation fee, urging Cathleen Norton to improve her service. The response received was described as "dismissive," with claims of the client having new representation (which the client stated was false) and that Ms. Norton was not taking 'new' clients. The client noted the absence of an apology for the delays, lack of communication, and the need for the client to initiate numerous follow-ups. This account paints a picture of significant issues with client communication and follow-through in at least one instance.

In contrast, another client shared a positive consultation experience with Cathleen Norton after a referral. This client, who was not immediately in a position to retain a lawyer but needed advice and guidance, booked time with Ms. Norton after speaking with her paralegal, Albertine, who was described as "so helpful and informative." During the consultation, Cathleen Norton reportedly provided "straightforward, realistic and honest advice/ information" and guided the client with "confidence and what you could tell was experience." This client felt that Ms. Norton was not trying to pressure them into retaining her services and found the consultation to be highly beneficial, leading to a strong recommendation.

Considering these contrasting experiences, it is challenging to definitively outline the typical environment, services, and features of the Law Offices of Cathleen Norton without further information. However, based on these reviews, some potential observations can be made:

  • Initial Competence and Drive: Cathleen Norton may present herself as a competent and driven attorney focused on finding solutions for her clients, as indicated by the positive initial impression of one reviewer.
  • Thorough Case Preparation (at times): The willingness to involve clients in extensive document gathering suggests a potentially detail-oriented approach to case preparation, at least in some instances.
  • Potential Communication and Scheduling Issues: One review highlights significant problems with appointment scheduling, cancellations, and overall communication from the office after the initial consultation.
  • Helpful and Informative Staff (Paralegal): The positive mention of the paralegal, Albertine, suggests that some members of the team may be helpful and informative.
  • Honest and Experienced Consultation: Another client found Cathleen Norton's consultation to be straightforward, realistic, honest, and guided by experience, without pressure to retain her services.

Currently, there is no information available regarding specific promotional offers or unique features of the Law Offices of Cathleen Norton. Potential clients may wish to inquire directly about consultation fees, areas of specialization, and the firm's client communication practices to gain a clearer understanding of what to expect.

For local users in Beverly Hills and the surrounding Los Angeles area seeking a 'Nearby Lawyer', the Law Offices of Cathleen Norton, located on Wilshire Boulevard, is an option to consider. Given the mixed reviews regarding client experience, potential clients may find it particularly important to conduct thorough due diligence, including:

  • Direct Inquiry: Contact the office directly at (310) 300-4021 or +1 310-300-4021 to inquire about their areas of practice, consultation fees, and client communication protocols.
  • Detailed Consultation: If you choose to have a consultation, be sure to discuss your specific needs and expectations regarding communication and case management.
  • Further Research: Seek additional reviews or references, if available, to gain a broader perspective on the experiences of other clients.

In conclusion, the Law Offices of Cathleen Norton in Beverly Hills offers legal services in the Los Angeles area. While one client reported a positive initial impression followed by significant issues with communication and scheduling, another client had a highly positive consultation experience. Potential clients should be aware of these differing perspectives and are encouraged to conduct their own thorough inquiries to determine if the Law Offices of Cathleen Norton aligns with their specific legal needs and expectations regarding client service and communication.

Location

Customer Reviews

(22 reviews)

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shyla walker
Jan 17, 2025

My initial impression of Kathleen was very positive—she came across as competent, driven, and solution-oriented. I spent months organizing and sourcing all my court paperwork at her request, which was the hard part of the process. However, once I completed this, the experience went downhill quickly. Her 'team' began giving me the runaround. I reached out over six times to get an appointment, and they canceled multiple times. Despite this, I gave grace, trusting my first impression of Kathleen. After yet another cancellation, they said I would have to wait until the new year to be seen. I requested a date for 2025, booked months in advance, but the appointment came and went without any communication from her office. I reached out to express my disappointment over the wasted months of effort on a sensitive case not to mention the $800 consult fee, urging Kathleen to do better. Her response was dismissive—claiming her staff said I had new representation (which is false) and that she is not taking 'new' clients. There was not even an apology for the months of wasted time, lack of communication, or the sheer number of follow-ups I had to initiate. This was a deeply disappointing experience, marked by unprofessionalism and poor taste. I cannot recommend Kathleen based on my experience.

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Juliet Butcher
Apr 24, 2024

Had a consultation with Cathleen after being referred by a friend and was NOT disappointed. I currently was not in the place to retain a lawyer but really needed some advice and potential guidance on filings etc. I booked time with Cathleen after talking with her paralegal Albertine (who was also so helpful and informative) Cathleen gave my straightforward, realistic and honest advice/ information. She guided me with confidence and what you could tell was experience. She wasn’t trying to sell me on anything and I truly got so much and more out of the consultation. Highly recommend!

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Kyle Davis
Apr 22, 2024

Cathleen Norton is an exceptional family lawyer who truly cares about her clients. She helped me with my family law matter on a pro bono basis and went above and beyond to ensure I understood the process and my options. She was honest, transparent, and incredibly knowledgeable throughout the entire process. Cathleen's dedication to her clients is truly unmatched. She not only helped me navigate the legal system but also provided emotional support during a difficult time. Thank you, Cathleen, for being an amazing lawyer and a compassionate human being. You made a difficult situation much more manageable, and I am so grateful for all of your help.

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Lynette Holmes
Apr 24, 2024

I highly recommend Cathleen Norton! Her professionalism, enthusiasm, and concern to ascertain the BEST results exceeded my expectations! Catherine responds promptly to your phone calls. Catherine's communication skills are impeccable -Going through a divorce is very stressful but Catherine's assurance and tenacity brought calmness throughout the case. She makes certain that you understand the process of the legal proceedings throughout your case - which is extremely helpful in making the right decisions! Truly grateful to Catherine Norton!!!!

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Jodi
Apr 18, 2024

I had the privilege of working with Cathleen and her team during a challenging time in my life, navigating divorce and custody issues. From the outset, Cathleen stood out for her realism and unwavering commitment to understanding my perspective. What truly set her apart was her genuine connection and respect for me as a client. Cathleen not only trusted my instincts as a mother but also empowered me to advocate for my daughter's safety, ensuring that her well-being remained the top priority throughout our legal proceedings. Cathleen's dedication to understanding my unique situation, including my role as a mother and as a lesbian and queer person, made all the difference. In a field where empathy and allyship can sometimes be lacking, Cathleen's active support of the LGBTQ+ community was incredibly reassuring. Knowing that I had an attorney who not only respected but understood the unique aspects of LGBTQ+ divorce was invaluable. Throughout the process, Cathleen fought tirelessly for the best interests of my daughter, demonstrating both legal expertise and a deep sense of empathy. Her personalized approach ensured that I felt heard and supported every step of the way. In a field often characterized by impersonal interactions, Cathleen and her team stood out for their genuine care and dedication. I cannot recommend her highly enough to anyone in need of family law representation.