Contact Info

  • Location 1200 Texas Ave, El Paso, TX 79901, USA
  • Phone +1 915-532-1202

Reviews

  • Horrible experience. Was already in a panic as I was unsure of how to proceed. Met with attorney and felt better as she seemed knowledgeable. Agreed to meet the following week. She never called to set up the appointment. Tried calling the office 11 times over a period of 4 days. Kept getting the message that the voice mail box had not been set up so I could not leave a message. She never attempted to reach out to me. Worst service. Does not care. Go with someone else.
  • Great place, I was skeptical at first, didn't think she could help me get s s.i benefits after being turned down by social security so many times. Ms.perez guided and advised me every step of the way with what social security needed and put in hard work and research before my court date for decision. .....guess what.... we won... as a word to the wise I would highly recommend you go to this place first if your thinking about filing for social security benefits. I'm so happy I did....
  • No preperation prior to judge hearing. Prior to judge hearing I was told I wouldn't be asked many questions by the judge yet most of the hearing I was asked questions by the judge which caused me to have a mental breakdown. I am a 100% DISABLED VETERAN haven't worked in 2 and a half years. My representative did not support or stand up for me during the hearing. Due to my mental breakdown I kept making mistakes during the hearing. I was denied 4 weeks later. I was told the morning of the hearing my representative would call me to discuss the hear but I received no call and had to show up for the appointment also on Google it says they are attorneys yet they are not. I was told I can not work and get social security yet even if you do not work at all they will still deny you.
  • I'm still giving Susana two stars even though everything went as planned she did yell at me a couple of times knowing that I do have PTSD and other problems she failed to answer her phone sent her messages through telephone text and even fax and failed to call me back multiple times I think everything went as planned because the system is geared that way you got two stars...
  • Makes your case as easy as possible. Helps relieve the stress on going to court because they keep you posted throughout.

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About J. Martinez & Associates

For many Texans, particularly those facing unexpected health challenges or disabilities, navigating the intricate process of applying for Social Security benefits can be a daunting and often frustrating experience. The path to securing Supplemental Security Income (SSI) or Social Security Disability Insurance (SSDI) is riddled with complex forms, strict deadlines, and often, initial rejections. This is where dedicated legal guidance becomes not just helpful, but essential. J. Martinez & Associates, located in El Paso, aims to be a vital resource for individuals across Texas seeking to understand and successfully obtain the disability benefits they need and deserve.

The journey to securing Social Security benefits can be long and arduous, requiring not only persistence but also a deep understanding of federal regulations and administrative appeal processes. Having a knowledgeable legal team that specializes in this specific area of law can significantly increase your chances of a favorable outcome. J. Martinez & Associates, through their commitment to clients, strives to provide that crucial support, offering guidance and advocacy every step of the way. For Texans who have been denied benefits multiple times and are feeling overwhelmed by the system, a firm specializing in Social Security cases offers a beacon of hope and expertise.

This article will provide a detailed overview of J. Martinez & Associates, including its convenient El Paso location, the specialized services it offers, key features highlighted by client experiences, and essential contact information. Our goal is to equip local users in Texas with the factual insights needed to make informed decisions about their Social Security benefits representation.

Location and Accessibility

J. Martinez & Associates is conveniently located at 1200 Texas Ave, El Paso, TX 79901, USA. This address places the firm in a central and accessible part of downtown El Paso, making it a practical and easy-to-reach option for clients throughout the city and its surrounding communities in West Texas.

Being situated on Texas Avenue, a prominent street in El Paso, contributes to the ease with which clients can locate and reach the office. The downtown area generally offers good connectivity via major roadways, which can simplify the commute for individuals traveling by car. While specific parking details for this exact address are not provided, commercial areas in downtown typically have various parking options, including public garages and metered street parking, though it's always advisable to check for availability and any associated fees. Furthermore, El Paso's public transportation network often has stops in the downtown core, providing an alternative and convenient way for clients to reach their appointments without needing a personal vehicle. This strategic location aims to minimize logistical challenges for clients seeking legal assistance.

The physical office presence at 1200 Texas Ave underscores J. Martinez & Associates' commitment to serving the local El Paso community directly. This accessibility facilitates convenient in-person consultations, allowing for clear and personal communication, which can be particularly vital when discussing sensitive matters like disability claims and navigating complex bureaucratic processes.

Services Offered

Based on the provided customer review, J. Martinez & Associates appears to specialize in a highly critical and often challenging area of law for many Texans:

  • Social Security Benefits: The firm has a proven track record in assisting clients with obtaining Social Security benefits, specifically Supplemental Security Income (SSI) and Social Security Disability Insurance (SSDI). The review explicitly states: "didn't think she could help me get s s.i benefits after being turned down by social security so many times. Ms. Perez guided and advised me every step of the way... we won." This highlights their expertise in navigating the Social Security Administration's often complex and rigorous application and appeals process.

Within the realm of Social Security benefits, this typically includes:

  • Initial Applications: Assisting individuals with the meticulous preparation and submission of their initial disability benefit applications.

  • Appeals Process: Representing clients through various stages of appeal after an initial denial, including Reconsideration, hearings before an Administrative Law Judge (ALJ), and potentially appeals to the Appeals Council or federal court.

  • Evidence Gathering and Presentation: Helping clients compile and present compelling medical evidence and other necessary documentation to support their disability claims.

  • Hearing Representation: Providing skilled representation at disability hearings, advocating on behalf of the client before an Administrative Law Judge.

Their focused expertise in Social Security benefits suggests that they are well-versed in the specific requirements, medical evidence needed, and procedural nuances unique to these federal programs. For the most accurate and current information on the specific types of Social Security cases they handle, it is always recommended to contact J. Martinez & Associates directly.

Features / Highlights

The provided customer reviews offer contrasting perspectives on the features and highlights of J. Martinez & Associates.

  • Proven Success in Social Security Benefits: A significant highlight is the firm's demonstrated ability to help clients win Social Security benefits, even after multiple prior rejections. The glowing review states, "...didn't think she could help me get s s.i benefits after being turned down by social security so many times. Ms. Perez guided and advised me every step of the way... we won..." This showcases their effectiveness in a highly specialized and often difficult area of law.

  • Dedicated Guidance and Advice: Ms. Perez, specifically mentioned in the positive review, is praised for "guid and advis me every step of the way with what social security needed and put in hard work and research." This suggests a commitment to thorough client support and preparation for critical hearings.

  • Highly Recommended for Social Security Benefits: The positive review concludes with a strong recommendation: "I would highly recommend you go to this place first if your thinking about filing for social security benefits."

However, it is crucial for potential clients to also consider the concerns raised in the negative review, which suggest significant issues with client service and communication for at least one individual:

  • Severe Communication and Responsiveness Issues: The review states, "She never called to set up the appointment. Tried calling the office 11 times over a period of 4 days. Kept getting the message that the voice mail box had not been set up so I could not leave a message. She never attempted to reach out to me. Worst service. Does not care." This points to a critical breakdown in communication and a lack of responsiveness, which can be highly detrimental for clients in distress.

  • Perceived Lack of Care: The phrase "Does not care" from the negative review indicates a perception of disinterest in the client's situation, which is a serious concern for any legal service.

These contrasting experiences highlight that while the firm appears to have strong expertise in Social Security cases and can achieve positive results, client experiences with communication and initial engagement can vary significantly.

Promotions or Special Offers

Information regarding specific promotions or special offers from J. Martinez & Associates is not publicly available in the provided data. However, for law firms specializing in Social Security benefits, there is a very common and client-friendly fee structure that acts as a significant "special offer" for clients:

  • Contingency Fee Basis for Social Security Cases: It is standard practice for Social Security disability attorneys to work on a contingency fee basis. This means that the client typically does not pay any attorney fees upfront. Instead, the attorney's fee is a percentage (often capped by federal law, usually at 25% of past-due benefits, up to a maximum amount) of the back pay or past-due benefits that the client receives if their claim is approved. If the claim is denied and no benefits are awarded, the client generally owes no attorney fees. This "no win, no fee" arrangement significantly reduces the financial risk for individuals pursuing disability claims, making legal representation accessible even to those with limited financial resources.

While this specific fee structure is a standard in Social Security law, it acts as a de facto "offer" that makes the firm highly accessible to individuals who might otherwise be unable to afford legal help. For any precise details about their fee arrangements or if they offer initial consultations, it is always recommended to contact J. Martinez & Associates directly using the provided phone numbers.

Contact Information

To connect with J. Martinez & Associates for legal assistance with Social Security benefits in El Paso, Texas, you can use the following contact details:

  • Address: 1200 Texas Ave, El Paso, TX 79901, USA

  • Phone: (915) 532-1202

  • Mobile Phone: +1 915-532-1202

It is important to acknowledge the negative customer review that specifically highlighted significant difficulties in reaching the office by phone ("Tried calling the office 11 times over a period of 4 days. Kept getting the message that the voice mail box had not been set up so I could not leave a message. She never attempted to reach out to me."). While these are the provided official contact numbers, potential clients should be prepared for potential challenges in initial phone contact and might consider exploring alternative methods if available, such as checking for an official website with online contact forms or email addresses for initial inquiries. Persistence may be necessary to establish communication.

Conclusion: Why this place is suitable for locals

For residents of El Paso, Texas, particularly those struggling to secure Social Security disability benefits, J. Martinez & Associates presents itself as a potentially suitable legal resource, primarily due to its demonstrated success in a highly specialized and challenging area of law. Its location at 1200 Texas Ave in downtown El Paso offers convenient accessibility for locals, making it easier for individuals to visit the office for consultations and to provide necessary documentation related to their claims. This local presence is invaluable for those navigating complex federal processes from within their community.

The most compelling reason for locals to consider J. Martinez & Associates is their proven ability to achieve positive outcomes in Social Security disability cases. The positive review clearly illustrates this, with a client expressing immense satisfaction after being "turned down by social security so many times" and then winning their SSI benefits with the firm's guidance. Ms. Perez is specifically praised for her dedicated guidance, advice, hard work, and research, which are critical components for success in disability claims. For Texans who feel overwhelmed or hopeless after repeated denials, a firm with this kind of specific, demonstrated success in Social Security benefits can be a crucial lifeline.

However, it is equally important for potential local clients to be aware of the contrasting experiences, particularly concerning communication. The negative review highlights significant issues with responsiveness and the ability to leave messages, which could be a source of frustration for individuals already in a "panic" over their situation. While the firm's expertise in securing benefits is evident, potential clients should consider how they prioritize communication and be prepared to be proactive in follow-ups or seek alternative contact methods if initial calls are unreturned.

In conclusion, for Texans in El Paso specifically seeking assistance with Social Security disability claims, J. Martinez & Associates possesses a valuable, specialized track record of success. Their contingency fee model makes their services financially accessible. While acknowledging the mixed feedback on communication, the firm's ability to help clients win hard-fought benefits makes them a strong candidate for locals in need of this particular legal expertise. Prospective clients are advised to directly contact the firm, perhaps trying multiple times or exploring other contact channels if available, to assess their current responsiveness and ensure it meets their needs before proceeding.

J. Martinez & Associates Location

1200 Texas Ave, El Paso, TX 79901, USA

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