Fernandez & Associates

Welcome to our platform for Nearby Lawyers, your online resource for connecting with legal professionals in your vicinity. If you are a resident of White Plains, New York, or the surrounding areas, and are seeking legal assistance, Fernandez & Associates, located at 82 E Post Rd, White Plains, NY 10601, USA, is a local law firm you might consider. They can be reached by phone at (914) 761-8131 or +1 914-761-8131.

Choosing a local law firm often provides the convenience of proximity and a potential understanding of the local legal landscape. Fernandez & Associates, situated in White Plains, aims to serve the legal needs of this community. Having a nearby lawyer can facilitate easier in-person meetings and a more direct line of communication. However, it is essential to consider all available information, including client reviews, when making a decision about legal representation.

The provided customer reviews offer some insights, albeit concerning, into the environment and client interactions at Fernandez & Associates. One reviewer mentioned having no problems with the front office staff, indicating a potentially positive initial point of contact. However, this positive note is overshadowed by significant issues reported regarding appointment wait times and interactions with other staff members. The reviewer recounted waiting for an hour past their scheduled appointment time to be seen. This suggests potential issues with scheduling and time management within the office.

Furthermore, the same reviewer described an unpleasant interaction with an individual identified as Frances Vazquez Perez. While the initial interaction was described as friendly, the reviewer stated that Ms. Perez became rude and abruptly ended the meeting, leading the potential client to leave. This raises concerns about the professionalism and client service provided by at least one member of the team beyond the front office. Such an experience can be deeply off-putting for individuals seeking legal assistance, especially when they are in a vulnerable situation and looking for support and guidance.

The second review echoes similar concerns about unprofessionalism and poor communication. This potential client was asked to arrive for their appointment at 9:15 am, arrived on time, and then waited for an entire hour without being seen. Upon inquiring with the receptionist, they were informed that there were still three other clients ahead of them that the lawyer needed to meet with, a fact they were not informed of upon arrival or scheduling. This lack of communication and the significant wait time led to the potential client feeling that their time and travel were wasted. The reviewer strongly advised others to "think twice before waisting your money here," indicating a high level of dissatisfaction with their experience.

Based on these two customer reviews, it is challenging to ascertain the specific legal services offered by Fernandez & Associates. Neither review delves into the type of legal issues they were seeking assistance with. However, the negative experiences reported regarding punctuality, communication, and staff interactions are significant factors that potential clients should consider. While the firm may possess legal expertise, the reported issues with client service and professionalism could impact the overall client experience.

In terms of features, it is difficult to highlight positive aspects based solely on the negative feedback received. The fact that one reviewer had no issues with the front office might suggest that the administrative staff is efficient. However, this is a minor point compared to the significant concerns raised about appointment management, communication, and interactions with other staff members. Potential clients might be wary of a firm where punctuality is reportedly an issue and where interactions with staff members have been described as rude and unprofessional.

Currently, there is no information available regarding any promotional offers or unique features of Fernandez & Associates. The focus of the existing feedback is on negative experiences related to client service and communication. Without further information, it is impossible to comment on any potential benefits or special offerings that the firm might provide.

For local users in White Plains, NY, seeking legal representation, Fernandez & Associates is a nearby option located on E Post Rd. However, the available customer reviews raise serious concerns about the firm's professionalism, communication, and client service, particularly regarding appointment wait times and interactions with staff members beyond the front office. Potential clients should carefully consider this feedback and perhaps seek further information or alternative options before deciding to engage their services. It would be prudent to inquire specifically about their appointment procedures, communication protocols, and client service standards during an initial consultation, if one is pursued.

In conclusion, while Fernandez & Associates is a local law firm in White Plains, NY, the limited customer feedback available paints a concerning picture regarding their professionalism, punctuality, and client interactions. Potential clients have reported significant wait times for appointments and rude behavior from staff members. While the front office was mentioned positively by one reviewer, the overall sentiment expressed in the reviews is one of disappointment and a lack of recommendation. Individuals seeking legal services in White Plains should carefully weigh this feedback and consider exploring other nearby lawyers to ensure a positive and professional legal experience.