Elder Law Services of California

For local users in Torrance, California, and the surrounding areas seeking specialized legal assistance for seniors and their families, Elder Law Services of California, located at 1609 Cravens Ave, offers a dedicated resource within the "Nearby Lawyers" platform category. Based on a combination of highly positive and significantly negative customer reviews found online, this introduction aims to provide a balanced and objective overview of the firm's potential environment, services, key features, and overall reputation within the local legal community, urging potential clients to consider all feedback carefully.

While the reviews offer contrasting perspectives on the client experience, the positive account suggests a caring and efficient environment, particularly when dealing with urgent and sensitive situations. One client expressed immense gratitude, stating, "My family greatly appreciated the law service that Judd, Sergio and Robin provided my brother and his estate before his passing. They traveled to the hospital, explained everything accurately, expedited the process due to his health and secured my brother's estate. The trust that was generated is securing his whole estate just as he willed. This couldn't have been done any better." This testimonial highlights a responsive and accommodating service, with the team willing to travel to a client in need, provide clear explanations, and act swiftly to secure their legal affairs. The successful establishment of a trust that honored the deceased's wishes speaks to their expertise in estate planning.

However, a starkly contrasting review paints a picture of a negative and unprofessional experience. This detailed account describes an encounter marked by rudeness, intrusive questioning from a staff member, a feeling of being treated like a criminal for assisting a friend, and a confrontational interaction with an attorney. The reviewer recounted, "I called over a week later and was told that the lawyer was let go by the rudest secretary I have ever spoken to. She asked why I paid for his legal consultation. MANY PERSONAL QUESTIONS. I had to return to have another intake done. This time I was told to 'wait in the lobby!'. I watched as the attorney and secretary led my friend down a hallway. I said wait a minute 'he is with me, I drove him here!' He doesn't know these people. I was wondering what they were doing. The attorney got up in my face and yelled at me that he was going to call social services on me. FOR WHAT? CALL ON ME???? DO YOU THINK I WANT HIM THROWN IN A RESTHOME? I did nothing wrong. He was leaving his home to his kids who he said would have him removed from life if he went back home. I was treated like a criminal in this law firm and never deserved this. I will never go back to this place again. They treat anyone who brings a friend into a law firm like a criminal. I am outraged by the 'yelling in my face'." This lengthy and emotional review raises serious concerns about the firm's client service, particularly in how they interact with individuals assisting potential clients.

Based on these divergent accounts, the services offered by Elder Law Services of California likely include:

• Estate Planning: Assisting individuals in creating wills and trusts to manage their assets and ensure their wishes are followed.
• Trust Administration: Guiding families through the process of managing and distributing assets held in trust.
• Elder Law: Addressing the unique legal needs of seniors, which can include issues related to healthcare, long-term care planning, and protection against elder abuse.
• Potential Hospital Visits: As indicated by the positive review, the firm may be willing to travel to clients with mobility issues or in urgent situations.
• Expedited Processes: In time-sensitive situations, the firm may be able to expedite legal processes.

Key features that emerge from the reviews include:

• Compassionate and Efficient Service (as per one review): The ability to act quickly and effectively in sensitive situations.
• Clear Communication (as per one review): Providing accurate explanations of legal matters.
• Potential for Rudeness and Intrusive Behavior (as per one review): Concerns raised about the conduct of at least one staff member.
• Potential for Confrontational Interactions (as per one review): Allegations of unprofessional behavior from an attorney.
• Focus on Securing Estates: Demonstrated ability to establish trusts that protect assets according to the client's wishes.

There is no promotional information available in the provided data. Potential clients will need to weigh the positive feedback regarding the firm's legal competence and responsiveness in certain situations against the serious allegations of unprofessional and hostile behavior described in the negative review. It is crucial to consider that individual experiences can vary, and it may be beneficial to seek further information or consult with the firm directly to form a comprehensive understanding.

For local users in Torrance and surrounding areas searching within the "Nearby Lawyers" category for elder law services, Elder Law Services of California offers a practice focused on the legal needs of seniors. However, the contrasting client experiences suggest the importance of careful consideration and potentially seeking additional feedback or clarification before engaging their services. The positive review highlights their ability to handle sensitive estate planning matters efficiently and compassionately, while the negative review raises significant concerns about their client interactions.

To gain a more complete understanding of the environment and client service at Elder Law Services of California, potential clients may wish to contact them directly at (800) 403-6078 or +1 800-403-6078 to discuss their specific needs and assess whether the firm's approach aligns with their expectations. It would also be prudent to seek additional reviews or references if possible to gain a broader perspective on the experiences of other clients.

In conclusion, Elder Law Services of California in Torrance offers legal services tailored to the needs of seniors, with demonstrated competence in areas like estate planning and trust establishment. However, the presence of a highly negative review detailing serious concerns about client treatment necessitates careful consideration by potential clients. While one account praises their compassionate and efficient service, another describes unprofessional and hostile interactions. Local users seeking "Nearby Lawyers" for elder law services should weigh this contrasting feedback and consider contacting the firm directly for more information before making a decision.