Blanco & Arias

Nearby LawyersCaliforniaLos Angeles CountyTorranceOld TorranceSouth Western Avenue

Open Hours:

Monday, 8:30 AM - 5:00 PM
Tuesday, 8:30 AM - 5:00 PM
Wednesday, 8:30 AM - 5:00 PM
Thursday, 8:30 AM - 5:00 PM
Friday, 8:30 AM - 5:00 PM
Saturday, Closed
Sunday, Closed

Blanco & Arias 0
Blanco & Arias 1

Blanco & Arias Introduce

For local users in Torrance, California, seeking legal representation and browsing the 'Nearby Lawyers' category, Blanco & Arias is one of the firms that may appear in your search. Located at 21171 S Western Ave #2812, Torrance, CA 90501, they can be reached by phone at (310) 904-6210 or via their mobile number +1 310-904-6210. To provide an objective introduction, it's crucial to consider the available feedback from past clients to understand their potential services, features, and overall client experience.

The provided reviews present a stark contrast in client experiences, which is important for any prospective client to consider. One review expresses extreme dissatisfaction with Blanco & Arias, detailing significant issues with communication, responsiveness, and professionalism. This lengthy negative review alleges a pattern of unreturned calls, lack of updates on the case, and a general feeling of being ignored. The client specifically mentions difficulties in communicating with both Robert Arias and a paralegal named Christina. Allegations include ignored calls and texts from the paralegal, as well as a failure to follow through on commitments, such as showing up at a body shop to guide the client through a process.

Furthermore, the negative review raises concerns about the firm's handling of client communication and professionalism. The client recounts expressing concerns to Robert Arias about the paralegal's unprofessionalism but claims that no adequate action was taken to resolve these issues. A particularly concerning point raised is the paralegal allegedly stating that the firm would assert a lien on the case if the client sought representation elsewhere. The client states that when this was brought to Mr. Arias' attention, he claimed to be unaware of it. This lack of apparent oversight and communication within the firm, as described by the dissatisfied client, could be a significant factor for potential clients to consider.

The negative review also criticizes the firm's purported claims of "helping people make millions of dollars," suggesting that legal action should be about more than just monetary compensation and questioning the firm's ability to deliver on such promises. Additionally, the reviewer mentions issues with the receptionists, describing them as "oblivious to their responsibilities" and contributing to overall inefficiency, including putting clients on hold frequently. This paints a picture of a firm where internal communication and client service may be lacking, according to this particular experience.

In direct opposition to this negative experience, there is a brief positive review that highly recommends Blanco & Arias' attorney services. This reviewer specifically praises Attorney Arias for excellent communication and helpfulness in addressing their concerns regarding their case, thanking him for his attentiveness and professionalism. This contrasting feedback suggests that client experiences with Blanco & Arias may vary significantly.

Given the conflicting nature of the reviews, it is challenging to definitively characterize the typical client experience at Blanco & Arias. However, the detailed negative review raises several red flags concerning communication, responsiveness, and professionalism that potential clients should carefully consider. While there is one positive review, the depth and specificity of the negative feedback warrant serious attention.

Based solely on the provided information, there is no mention of the physical environment of the law offices. Similarly, specific details about the full range of services offered by Blanco & Arias are not provided, although the negative review mentions representation in a personal injury case related to a car accident. The positive review is too brief to offer specific insights into the types of legal matters the firm handles.

In terms of features, the positive review highlights "excellent communication" and "attentiveness and professionalism" as key attributes of Attorney Arias. Conversely, the negative review explicitly contradicts these points, citing a "lack of communication, honesty and responsiveness" as the most significant issues encountered. This divergence in opinion underscores the importance of potential clients conducting their own due diligence and perhaps seeking additional information or consultations to form their own assessment.

No specific promotional information, such as free consultations or special offers, is mentioned in the provided text. Therefore, it is not possible to comment on any marketing strategies or incentives offered by Blanco & Arias.

In conclusion, for local users in Torrance seeking a 'Nearby Lawyer,' Blanco & Arias presents a complex picture based on the available online reviews. While one client reports a highly positive experience with excellent communication and professionalism, another provides a detailed account of significant dissatisfaction, citing poor communication, lack of responsiveness, and unprofessional conduct. Potential clients should weigh these contrasting experiences carefully and consider reaching out to the firm directly for more information or seeking additional reviews and references to gain a more comprehensive understanding of the services and client care provided by Blanco & Arias before making a decision.

Location

Customer Reviews

(20 reviews)

I
ILIANA SANDOVAL
Oct 22, 2023

DO NOT HIRE THEM!!!!!!! Our experience with Blanco & Arias Law Offices has been highly disappointing. Initially, we reached out to them with the belief that Robert Arias was a truthful and honest lawyer. However, our interactions with him and the firm have been nothing short of a headache and have given us the run-around. Our initial hope for Blanco & Arias Law Offices turned into a frustrating and disappointing experience. We reached out to them after my Father's terrible accident, seeking assistance from Robert Arias. My father was involved in an accident that left him with some minor injuries, leading him to seek therapy, physical therapy, and frequent chiropractor visits for his recovery. Additionally, the incident has had an impact on his diabetes, causing it to act up due to the stress and scare he experienced. I explained all of this to Robert Arias. However, communication has been a major issue throughout our entire engagement. Robert Arias consistently failed to return our calls, leaving us feeling ignored and frustrated. Additionally, updates on our case were scarce, and it seemed as though they didn't care to keep us informed. The first initial contact with Robert indicated that he'd follow up. It took us reaching out 4 months after to even hear an update and another 2 1/2 months after that to even get him to have a conversation with my Father. The most significant issue we faced was the lack of communication, honesty and responsiveness. Their lack of responsiveness and disregard for correspondence made us question the authenticity of their services. Let me tell you why... Our interactions with Christina, the paralegal, appeared professional at first, however, her later actions showed otherwise, adding to our disappointment. She constantly ignored calls, ignored texts and indicated that she'd show up to the body shop on multiple times to guide us into the process -- She never did. When I initially expressed my concerns to Robert about the issues I faced with Christina's unprofessionalism, clearly detailing the problems I encountered during our interactions for my Father's case, he never once took initiative to resolve them. The paralegal also indicated that if I were to take my Father's case to another firm or seek representation elsewhere, they would assert a lien on it. This means that they would claim a legal right to a portion of any settlement or compensation my Father might have received in the future as a way to protect their interests and the work they have already invested in my Fathers case. When I brought this issue up to Robert Arias, he indicated that "he was not aware of her saying that." Despite sharing my worries, Robert failed to take control of the situation and address the issues adequately, leaving my Father and I feeling unheard and disappointed. Believe the previous bad reviews because I must express my concern regarding this company's claims of "helping people make millions of dollars." Taking legal action is not solely about receiving monetary compensation; it's equally about standing up for the principle behind the action. I strongly advise against seeking their services, as they seem to fall short in their commitments and professionalism. After closely examining their services, I find it hard to believe that they can deliver on such promises. It's essential to exercise caution and thoroughly research this law firm before committing to it. Another note is that the receptionists also appeared oblivious to their responsibilities, adding to the overall inefficiency and constantly leaving my Father and I on hold. It seems like they'll just hire anyone without qualifications. If you're looking for competent and reliable legal assistance, it's best to explore other options. This place is not it! I DO NOT recommend them.

L
Lorena Cortez
Apr 22, 2024

I would highly recommend Blanco & Arias attorney services. Atty. Arias has been excellent with communication and in helping me with my concerns regarding my case. Thank you for your attentiveness and professionalism!

M
Melissa Flores
Apr 08, 2024

I started a claim with this law firm over a year ago. I have been proactive in reaching out to Angela, Alex and Janeth during this whole time. And now they leave me hanging with only 3 weeks to file a lawsuit with another firm. This is so unprofessional. I’m very disappointment on how my case was handled!This was a referral from a friend. Save your time and go somewhere else!

H
Hector Gonzalez
Sep 11, 2022

Well , I had contacted this firm about a situation at my job . They got some of the info via text , had a conversation with them on phone about it as well they seemed very professional at first. I was told they would call me back as soon as info was review. It’s been about 3 weeks with no call back or text. They have ignored my calls and texts . Honestly, all I wanted to hear is at least a yes or a NO . Just a small answer. If this is the way they treat potential customers? It’s a terrible business model. I wish everyone else good luck .

J
Johanna Ulloa
Feb 11, 2021

It is with great pleasure that I highly recommend the office of Blanco & Arias. I was being represented by the office in a workers compensation case. During my time of representation, attorney Janeth Arias was consistently pleasant and took on my case with enthusiasm, dedication and professionalism. She was helpful in every aspect of the case and insured the work with complete quality. Her diligence and commitment made me feel that I was in good hands. I was completely grateful and satisfied with the outcome. Thank you Janeth and your team!!!