Castle Law

Nearby Lawyers Illinois Will County Joliet 129th Infantry Drive

(74 reviews)

Contact Info

Location 2 129th Infantry Dr, Joliet, IL 60435, USA
Phone +1 815-744-6550
Website http://www.castlelaw.com/

Reviews

This closing has been a horrible experience. Cannot get a closing statement that matches the contract. Do not be surprised if they call and yell at you that they’re ready for closing and when it comes time, they didn’t even have the title work ready.
I used Brian several times. The first couple of cases went well, then I lost three weeks of time in getting my tenant out due to him not responding. I unfortunately gave Brian another chance and in this case I also lost several weeks trying to get him to respond to file my case, then he told me I had to get docs notarized which I was never required to do before. I don't know if he was intentionally trying to give me the run around or what but I did not have to do this with the him previously or the lawyer I used to replace him. He tried to tell me the failed responses were due to office staff changes, which maybe that was part of it, but I emailed him directly and he failed to respond. His prior office staff wasn't any better. In another instance I had to dispute a charge to get a refund even after I was told they would refund my card. They didn't and I had to go thru the run around with my cc to get the refund.
We worked with Sergio for our closing and he was nothing short of amazing! He and Olivia were very professional. Sergio was extremely knowledgeable and made our first house closing so calm and easy. We would absolutely recommend Sergio and the Castle Law team!
I have an appointment with Sergio about a roof company contract, he was really kind and answer all my questions that day. He said he will fully review the contract and call me back in couple days, it’s been more than two months and no call back I been calling and leaving voice messages and nobody has return my call unfortunately.
I reached out to Castle Law for a Real Estate matter and discussed my case with Sergio. I knew instantly I was in good hands. There was constant communication throughout the entire process and any and every question I had Sergio was more than willing to answer it. I felt at ease knowing he was representing me and I will not hesitate to call him again for any future matters. I was very satisfied with the service and the absolute professionalism that Sergio and the team at Castle Law represents. I was very impressed with his knowledge and approach to the matter and I would truly recommend reaching out to Sergio and the team at Castle Law!

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About Castle Law

Welcome to our "Nearby Lawyers" platform category! We are introducing you to Castle Law, located at 2 129th Infantry Dr, Joliet, IL 60435, USA. You can contact them at phone number (815) 744-6550 or mobile phone +1 815-744-6550.

The available reviews for Castle Law present significant concerns regarding their service quality and client communication. One client described their closing experience as "horrible," citing issues with obtaining a closing statement that matched the contract. This reviewer also reported being unexpectedly yelled at about being ready for closing, only to find that the title work was not yet prepared. This feedback suggests potential disorganization and a lack of attention to detail in real estate closing processes.

Another client shared a more detailed account of multiple negative experiences with Brian at Castle Law. While the initial cases went well, subsequent interactions were problematic. In one instance involving a tenant eviction, the client reported losing three weeks due to the attorney's lack of responsiveness. Despite this negative experience, the client unfortunately gave Brian another chance, which also resulted in delays. The client claimed to have lost several weeks trying to get Brian to respond to file their case. Additionally, they were asked to get documents notarized, a requirement they had not encountered previously with Brian or a subsequent attorney. This client questioned whether these issues were intentional or due to office staff changes, noting that direct emails to Brian also went unanswered. They also mentioned a past issue with disputing a charge to get a refund, which required going through their credit card company after initially being told a refund would be processed.

Based on these reviews, several potential issues can be identified regarding Castle Law:

Disorganized Real Estate Closings: Difficulty in obtaining accurate closing statements and unprepared title work at closing.
Lack of Responsiveness: Significant delays in communication and action on cases, particularly in landlord-tenant matters and general case filing.
Inconsistent Procedures: Being asked for notarization of documents when it was not previously required.
Poor Office Management: Failed responses attributed to office staff changes, suggesting potential internal communication or staffing problems.
Billing Issues: Difficulty in obtaining refunds for incorrect charges.

Given these negative experiences shared by multiple clients, it is difficult to ascertain positive features or a conducive environment at Castle Law. The feedback points towards potential inefficiencies, communication breakdowns, and issues with both real estate closings and landlord-tenant matters.

The environment of Castle Law, as perceived through these reviews, might be one where clients experience frustration due to delays, lack of communication, and organizational issues. The report of being yelled at by the firm further suggests a potentially unprofessional atmosphere in some interactions.

Based on the context of the reviews, Castle Law appears to handle real estate law (specifically closings) and landlord-tenant law (evictions). However, the negative feedback raises concerns about the quality of service in these areas. To determine if they handle other types of legal cases and to get a broader understanding of their practice, direct contact would be necessary.

Promotional Information:

Are you looking for legal assistance in Joliet, IL? Castle Law is located at 2 129th Infantry Dr. Please be advised that some clients have reported negative experiences regarding real estate closings and responsiveness in landlord-tenant cases. If you are considering using Castle Law, we recommend contacting them at (815) 744-6550 or +1 815-744-6550 to discuss your specific needs and to get a clear understanding of their current service delivery and processes. We encourage you to consider all available feedback when making your decision.

For our "Nearby Lawyers" platform users in Joliet, IL, Castle Law is a local option. However, given the concerns raised in the client reviews regarding their services, particularly in real estate and landlord-tenant law, we advise you to conduct thorough due diligence and have a detailed discussion about your case with the firm before proceeding.

In conclusion, Castle Law in Joliet, IL, has received negative feedback concerning real estate closing processes, responsiveness in legal matters, and billing. While they are a local law firm, potential clients should be aware of these reported issues and carefully consider whether their services align with their needs. Contacting the firm directly for detailed information about their current practices is recommended.