Zarzaur & Schwartz PC

This profile addresses Zarzaur & Schwartz PC, a law firm located at 2209 Morris Ave, Birmingham, AL 35203, USA, as part of our "Nearby Lawyers" platform. It is essential for local users in Birmingham, Alabama, seeking legal services to carefully review all available information, including client feedback, to make informed decisions. The following introduction is based solely on the provided customer reviews, which focus specifically on their collections department.

The customer reviews for Zarzaur & Schwartz PC paint a concerning picture of their collections department's functionality and client communication. One reviewer describes their experience as "quite possibly the worst collections department I’ve ever dealt with." This individual details a frustrating three-week ordeal attempting to make payments, encountering a consistently malfunctioning system. Furthermore, they report a complete inability to reach anyone by phone and a lack of response to email communications. The reviewer expresses understandable frustration at the apparent disinterest in receiving payment, highlighting a significant breakdown in basic customer service within this department.

The second review raises even more serious allegations. This customer claims to be the victim of identity theft and states that Zarzaur & Schwartz PC is attempting to collect on a fraudulent debt. Despite sending all requested documentation, including a police report and other evidence of identity theft, the reviewer alleges that the firm has refused to acknowledge the information or even respond to their communications. This inaction is reported to be negatively impacting the reviewer's credit and hindering their ability to refinance. The reviewer emphasizes the firm's failure to return calls or acknowledge any of the sent documentation, indicating a severe lack of responsiveness and a potential disregard for evidence of fraudulent activity.

Based on these two reviews, several critical concerns emerge regarding the collections department of Zarzaur & Schwartz PC:

• Non-Functional Payment System: One reviewer experienced a payment system that was consistently "down" for an extended period, preventing them from fulfilling their financial obligations.
• Lack of Communication: Both reviewers highlight a significant inability to contact the firm through phone or email, indicating a severe lack of responsiveness from their collections department.
• Failure to Acknowledge Evidence of Fraud: The second review alleges a refusal to acknowledge or respond to documentation, including a police report, demonstrating identity theft and the fraudulent nature of the debt.
• Negative Impact on Credit: The unresolved fraudulent charge is reported to be damaging the victim's credit score and interfering with financial processes like refinancing.
• Poor Customer Service: Both reviews convey a high level of frustration and dissatisfaction with the handling of their accounts and the overall lack of support from the collections department.

It is important to emphasize that these reviews specifically address the experiences of individuals interacting with the collections department of Zarzaur & Schwartz PC. These experiences may not be representative of the firm's practices in other areas of law. However, for local users in Birmingham, Alabama, who may be dealing with debt collection matters involving this firm, these reviews serve as critical feedback to consider.

Given the overwhelmingly negative nature of the feedback concerning the collections department, it is impossible to provide any positive promotional information or highlight favorable features based solely on these reviews. Instead, the focus must remain on conveying the serious issues raised by these customers.

Local users in Birmingham, Alabama, who are facing debt collection from Zarzaur & Schwartz PC should be aware of these reported issues with the firm's collections department. The difficulties in making payments, the lack of communication, and the alleged mishandling of potential fraud cases are significant red flags. Individuals in such situations may want to seek advice from other legal professionals or consumer protection agencies to understand their rights and options.

It is also worth noting that while these reviews are negative, they are specific to the collections aspect of the firm. Zarzaur & Schwartz PC may have other areas of legal practice where they provide satisfactory service. However, for anyone dealing with their collections department, the experiences shared by these reviewers should be carefully considered.

In conclusion, the customer reviews for Zarzaur & Schwartz PC focus entirely on negative experiences with their collections department. The reported issues include a non-functional payment system, a lack of communication, and a failure to address potential fraudulent charges. Local users in Birmingham, Alabama, should take this feedback into serious consideration if they are contacted by the collections department of Zarzaur & Schwartz PC or are considering engaging their services for debt-related matters. It may be prudent to seek alternative legal counsel or advice regarding debt collection practices.