Veteran's Legal Center

I am beyond grateful for the exceptional support I received from Veterans Legal Center during my VA disability claim process. From the very beginning in March 2024, to receiving my VA Rating Decision Notification letter recently, the professionalism, care, and expertise of their team made all the difference. David Kruger, Senior Strategy Advisor, and Penny Worthington, Paralegal, were nothing short of phenomenal. Their communication was always prompt, clear, and patient—no matter how many questions I had or how complex the process became. Both were incredibly thorough, ensuring I was always informed and reassured. David, in particular, spent several hours on the phone with me throughout the process, guiding me step by step. His expertise and experience were evident, but what truly stood out was his empathy. He not only explained the process in a way that put me at ease, but he also made it clear that he genuinely cared about my situation. My wife and I were comforted by his thoughtful approach, and it became easy to trust David and his team implicitly. The level of confidence, professionalism, and compassion we experienced with Veterans Legal Center is rare. David and Penny handled my case with the utmost dedication, and their ability to make what could have been a daunting process feel manageable and stress-free was invaluable. If you are a veteran seeking help with your VA disability claim, I cannot recommend Veterans Legal Center highly enough. Their team doesn’t just provide a service—they walk with you through every step, offering the support, expertise, and care that every veteran deserves. Thank you, David, Penny, and the entire team, for going above and beyond for us.

I had heard good things about VLC, but I had nothing but a bad experience. My representative David Kruger would not respond to my emails (4) or phone messages (5) that were sent over the past month. Terrible service! Oh, and nobody at the business ever apologized. UPDATE 3/25: I was contacted by office staff to discuss my issues, but only after posting this review. The office staff did apologize and was willing to schedule a meeting, but I did not see a need. What bothers me is that neither the owner, who I had emailed, or David Kruger have ever reached out to me to apologize for never contacting me. They apparently have no issue with ignoring clients.