Van Sant Law, LLC

Nearby Lawyers Georgia Forsyth County Cumming Tribble Gap Road

123 Tribble Gap Rd #100, Cumming, GA 30040, USA
+1 770-886-9199
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Van Sant Law, LLC Introduce

Welcome to Nearby Lawyers, your local platform for finding legal professionals in your community. If you are a resident of Cumming, Georgia, or the surrounding areas, and are in need of legal assistance, Van Sant Law, LLC, located at 123 Tribble Gap Rd #100, Cumming, GA 30040, USA, is a firm you might consider. They can be reached at (770) 886-9199 or via mobile at +1 770-886-9199. It is important to note that the available reviews present contrasting experiences with this law firm, which should be carefully evaluated when making your decision.

One detailed and highly positive review focuses on the experience with an attorney named Kate and her team. This client was referred to Kate by a close friend and expresses overwhelming satisfaction with the services received. They highlight several key aspects of their interaction, beginning with the initial consultation where Kate and her team demonstrated "professionalism, deep legal knowledge, and a genuine commitment" to the case. The client appreciated the time taken to listen to their concerns and the clear explanations provided for each step of the legal process. Furthermore, they commended the strategic advice offered, which they believe significantly contributed to a favorable outcome.

Throughout the duration of the case, the positive reviewer specifically mentions Kate and Adele, another member of the team, as being "incredibly responsive, detail-oriented, and always prepared." This suggests a well-organized and diligent approach to case management, ensuring that clients are kept informed and that all necessary details are meticulously handled. The client attributes the favorable outcome directly to their "dedication and expertise" and expresses profound gratitude for their hard work. Beyond their legal skills, the reviewer also emphasizes the compassion shown and the respect with which they were treated, which made a "stressful situation much easier to navigate." This personal touch can be a significant factor for clients seeking not only legal competence but also empathetic support.

The positive reviewer concludes by strongly recommending Kate at Van Sant Law to anyone seeking a "skilled, trustworthy, and results-driven attorney." They describe her as an "exceptional advocate" who will "go above and beyond" for her clients. This testimonial paints a picture of a highly effective and client-focused legal practice, at least in the experience of this particular individual.

However, a contrasting and significantly negative review provides a different perspective on Van Sant Law, LLC. This client hired the agency at the beginning of 2024, and their primary complaint centers around a lack of communication and unprofessional conduct from an attorney named Mr. Shannon. According to this review, the client had their first direct interaction with the attorney "handling" their case only recently. The experience was reportedly negative, with Mr. Shannon allegedly being "rude" and accusing the client of "bugging them" while they were supposedly working on the case. The situation escalated to the point where Mr. Shannon stated he would no longer provide assistance, despite an outstanding hospital bill related to the case. The reviewer expresses extreme dissatisfaction, stating that they essentially "paid him to do nothing" and would "never refer this law firm to anyone." This review raises serious concerns about client communication, attorney conduct, and the firm's commitment to fulfilling its obligations to all clients.

Considering these two vastly different experiences, it is difficult to definitively describe the typical environment and services of Van Sant Law, LLC. The positive review suggests a professional, knowledgeable, and compassionate team, at least when working with Kate and Adele. However, the negative review paints a picture of rudeness, poor communication, and a lack of action from at least one other attorney within the firm, Mr. Shannon. This discrepancy indicates a potential inconsistency in client experience depending on the specific attorney assigned to a case.

Based on the positive review, the services offered by Kate and her team appear to encompass thorough legal representation, clear communication, strategic advice, and diligent case management, ultimately leading to favorable outcomes. The specific areas of law handled are not explicitly mentioned, but the focus on achieving a positive result suggests competence in the relevant legal field for that particular case. The negative review, however, implies a failure to provide adequate legal service in the client's situation, though the specific nature of the case is also not detailed.

In terms of features, the positive feedback highlights responsiveness, attention to detail, preparedness, and a client-centered approach characterized by compassion and respect. These qualities suggest a firm that values communication and aims to make the legal process as smooth as possible for their clients. On the other hand, the negative review points to a lack of these features, with complaints of poor communication and unprofessional conduct.

Promotional information is not explicitly provided in the reviews. However, the positive testimonial serves as a strong endorsement for Kate and her team, highlighting their skills and dedication. Conversely, the negative review acts as a strong deterrent, cautioning potential clients against using the firm, at least when it comes to their experience with Mr. Shannon.

For local users in Cumming seeking legal representation through Nearby Lawyers, Van Sant Law, LLC presents a mixed profile. While the positive experience with Kate and her team is encouraging, the negative experience with Mr. Shannon raises significant concerns. It is crucial for potential clients to inquire about the specific attorney who would be handling their case and to seek further information or references if possible. The contrasting reviews suggest that the quality of service may vary within the firm.

In conclusion, Van Sant Law, LLC in Cumming, GA, offers legal services with reported strengths in professionalism, knowledge, responsiveness, and achieving positive outcomes, particularly as experienced by one client working with Kate and her team. However, another client reported a severely negative experience with attorney Shannon, citing rudeness, poor communication, and a lack of service. Potential clients should carefully consider these contrasting perspectives and conduct thorough due diligence before deciding to engage Van Sant Law, LLC for their legal needs. Contacting the firm at (770) 886-9199 for a detailed consultation and inquiring about the specific attorney assigned to their case is highly recommended to make an informed decision.

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Customer Reviews

(148 reviews)

Steven Johnson

Mar 21, 2025

Outstanding Legal Representation – Highly Recommend! A close friend of mine recommended me to Kate. I cannot say enough good things about Kate and her team. From the very beginning, they demonstrated professionalism, deep legal knowledge, and a genuine commitment to my case. They took the time to listen to my concerns, explained every step of the legal process clearly, and provided strategic advice that truly made a difference. Throughout my case, Kate and Adele were incredibly responsive, detail-oriented, and always prepared. Their dedication and expertise led to a favorable outcome, and I am beyond grateful for their hard work. Beyond their legal skills, they showed compassion and treated me with the utmost respect, making a stressful situation much easier to navigate. If you’re looking for a skilled, trustworthy, and results-driven attorney, I highly recommend Kate at Van Sant Law. They are an exceptional advocate who will go above and beyond for their clients. Thank you again for everything!

Brandy Maas

Jan 07, 2025

I hired this agency at the beginning of 2024. And today was the first time I spoke to the attorney that "handled" my case. Mr. Shannon was rude to me and told me while they were working on my case I was bugging them then stated that he no longer will help me even though for some reason my hospital bill is still outstanding. I basically paid him to do nothing. Not happy and would never refer this law firm to anyone.

Sophie Conniff

Oct 16, 2023

I chose van Sant for my personal injury case after a car accident. I was so pleased with the service I received and the settlement I got! I didn’t have to worry about paperwork or insurance agents, ect. They took care of EVERYTHING for me so I could focus on my recovery. They really went the extra mile. I didn’t have a car because mine had been totaled in the wreck so they offered to schedule me Ubers to get to and from dr appointments. And I paid nothing out of pocket. I worked mainly with Josh. He was always very kind and professional, he explained everything to me and answered all my questions.

Christie Iglicki

Sep 30, 2024

I was very unhappy with the outcome of this case. I recently had an another accident where I was hit from behind parked at a red-light, and, I gave it to another attorney. I am not going into details but it took way to long, I was paid way less then every one else and I was still in pain a year and a half later. They had my money, did not disburse it to me before I gave them a review. Unfortunately, I felt like it was a money hostage situation. There are a lot of attorneys out there, if you want treatment and a settlement where you are truly looked after, go to someone else. This part is a response to your reply to me. No, i don't think it was a good settlement. I was the one injured. I DID NOT receive a six figure settlement. I didn't even get a third of the settlement after all the bills and you were paid. Minimal damage to my car? My car was TOTALED! How on earth is that minimal damage? And your case manager originally told me that the funds were usually split 3 ways. Which did not happen. But let's not forget you did fire her or she left about 4 months in to the case and I was assigned another case manager. Your lawyer told me my policy limit at the beginning of treatment, then later changed it AFTER treatment had started. You did hold my money. Unless your lawyer told me something that was incorrect. She received the settlement from Geico quickly. It stayed with your firm wherever you keep it, because she was still working with statefarm, my insurance company, under my under insured policy because the man who hit me only had 100,000 in policy limits. You kept that money, after you got it, until you received the funds from my part of another policy that was statefarm under under insured motorist. That was almost a year. I asked if I would get the interest from the funds being held and was told NO. And was told you could not disperse the funds until both sides had paid. Before I received any funds, I was sent a form in the packet that asked me to rate you. I gave you 5 stars and only mentioned "thank you for your help" with no detail of my satisfaction, because I had none, and, you still had my money. Oh, and I was still in pain, from a TOTALED car hit. Where did you get minor damage to my car? Why did the insurance company, his insurancecompany, total my car if it was minor damage? And, he admitted fault. Admitted fault. I personally did not think this was a great settlement. I was hurt the most, and i got the least. I received my payout AFTER all this was done, after the review you mentioned and after you had 100,000 of the Gieco settlement for almost a year. I was parked at a red light, and a Ford 350 plowed into me from behind. With this person admitting fault, my car being TOTALED, and me still being in pain at disbursement, I personally felt like the outcome was unfair. I am allowed to have an opinion. I waited a year because I didn't want to make any quick to judgement opinion, without being sure i was mentally seeing clearly after being so dissatisfied with the outcome. I agree, I should have posted a year age ago right after settlement, and I should have refused to do a satisfaction survey before I received the settlement. I still have the same opinion of the settlement a year later.

Lydia Wimbish

Dec 28, 2020

I just like to say I made an excellent choice choosing Van Sant Law, LLC to represent me for my auto claim. I had worked with another law firm for several months and had to make a change. Van Sant Law wasted no time working with my case. They were courteous, professional providing timely updates. I wasn't sure if I would be represented well by any firm or receive compensation for my accident. I had a wonderful Christmas surprise when I received my check a few days before the holiday. They have been reliable, tactful and ethical. Thank you Van Sant Law for your help!