Turnbull, Moak & Pendergrass, PC

Nearby Lawyers Georgia Gwinnett County Stone Mountain Rockbridge Road Southwest

(18 reviews)

Contact Info

Location 1298 Rockbridge Rd SW STE C, Stone Mountain, GA 30087, USA
Phone +1 770-341-2040
Website https://turnbulllawfirm.com/

Reviews

RUN. Several of the reviews are from Pendergrass Employees and they aren't true. This firm is trash!!!! My interaction with this firm began with a case in 2021. The person had no insurance and the firm did no work due to this. In 2022, I was in a 2nd accident, both accidents were not at fault. This time, the person had insurance. Pendergrass has a subpar level of communication. They send you for treatment, they do not check in on treatment, and ultimately leave you alienated for the entirety of the case. They fully expect for patrons to know case law, how to know the difference between Chiropractors and Ortho offices, and they expect for you to essentially manage the entire care process on your own. I received doctors recommendations from the Chiropractor to have pain injections or surgery to fix my back. Pendergrass advised since it was not in the case notes, it is not considered a Dr. recommendation. How are clients to know the law of car accident? How are they to know what happens when Dr.'s do not write what they say in case notes? How are clients to be educated on where to get care and where not to for their best interest of care and compensation? How can a case be successful if the law firm does not communicate with the client or with the provider and the providers do not communicate with the attorney? I have several instances in an email where they said they would do something and didn't do it. The level of accountability here and quality assurance is in the toilet. Ultimately THEY WILL NOT GO TO TRIAL even when client's are being offered settlements that don't even pay all the medical bills. The Employees Aurora - Smart, tries her best, but has an overwhelming work load and she can't communicate with her clients often due to it. Addonay - Immature, you'll feel like you're talking to a child to get business done. Handles business ineffectively and does not call, text, or email when he says he will. Phil Pendergrass - I talked to him once in two years. Immediately makes you feel comfortable with placing your business with them because he owns the place and is confident in his abilities but backs out of trail and any conversations during your tenure as a client. Carol - Steps in as the competent communicator and senior paralegal (yes she wrote a review for the firm below as a customer...imagine that). She tries, but even after she tried to remedy my scenario, she too went weeks without communicating with me until I reach out and she acts as if she didn't agree to do things via phone or email. Hayden Melson - Chief Operating Officer LOL! Dodges phone calls, gives you Lawyer-like answers to direct questions, ensures he says as little as possible via phone and email. A word class example of jock toxicity with a mix of silver spoon syndrome. Hire absolutely anyone else.
The BEST attorney EVER!! Within 3 months of him getting my case it was settled and he got me way more than I was expecting! He was easy to get in contact with everytime I had any questions day or night. I recommend him to anyone and everyone!
Excellent attorney, expert in the field of personal injury law, truly compassionate for his clients and relentless fighter on their behalf. Would highly recommend—and have referred people to—Philip and his firm to anyone needing legal advice or representation.
Phil Pendergrass is a hard working attorney who cares about this clients. As a fellow lawyer, I have referred many clients to him and will continue to do so.
From start to finish they always were professional. I've dealt with several law firms before. From now on, I'll be a client here. Thank you for making a hard to deal with process so easy.

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About Turnbull, Moak & Pendergrass, PC

For individuals in Stone Mountain, Georgia, and the surrounding areas seeking legal representation and browsing the "Nearby Lawyers" category, Turnbull, Moak & Pendergrass, PC is located at 1298 Rockbridge Rd SW STE C, Stone Mountain, GA 30087, USA. This law firm can be contacted at (770) 341-2040 or through their mobile number, +1 770-341-2040. When considering legal counsel, it is important to gather a comprehensive understanding of the firm, including its environment, services, and client experiences. The following introduction aims to provide an objective overview based on the limited information available online, including direct client feedback.

Information regarding the specific environment of Turnbull, Moak & Pendergrass, PC's office is not extensively detailed online. However, the location at a physical address suggests a professional setting where clients can meet with their legal representatives. The accessibility of the office on Rockbridge Road SW in Stone Mountain indicates a local presence intended to serve the community. While aspects such as office ambiance and specific amenities are not described in the available reviews, the establishment of a physical office typically implies a dedicated space for consultations, case preparation, and other legal activities. Potential clients may gain further insight into the office environment during an initial consultation.

Details about the specific legal services offered by Turnbull, Moak & Pendergrass, PC are not fully enumerated in the provided reviews. However, the context of the negative feedback, which mentions car accidents and personal injury cases, suggests that the firm handles such matters. One positive review also indicates success in a case leading to a settlement exceeding expectations. Typically, a law firm like this would likely offer services related to personal injury law, including representation for individuals involved in car accidents and other incidents resulting in injury. To obtain a complete understanding of the firm's areas of practice, it is advisable to directly contact Turnbull, Moak & Pendergrass, PC and inquire about their specific legal service offerings relevant to your needs.

The available client feedback presents a mixed view of the features of Turnbull, Moak & Pendergrass, PC. One review strongly advises against using the firm, citing issues such as a lack of work on a case without insurance, subpar communication, feeling alienated during the case, expectations for clients to understand case law and medical distinctions, and an alleged unwillingness to go to trial even when settlement offers do not cover medical bills. This review also provides specific feedback on several employees, including Aurora (described as smart but overwhelmed), Addonay (characterized as immature and ineffective in communication), Phil Pendergrass (initially comforting but reportedly backs out of trial and communication), Carol (a senior paralegal who attempts to remedy issues but also experiences communication lapses), and Hayden Melson (Chief Operating Officer, described as dodging calls and providing evasive answers). These comments suggest potential challenges in client communication, case management, and overall accountability.

In contrast to the negative feedback, one review describes the attorney as "the BEST attorney EVER," claiming a quick settlement within three months that exceeded expectations and highlighting ease of contact. This starkly different experience suggests a potential inconsistency in client experiences or perhaps a focus on specific types of cases where the firm excels. It is important for potential clients to weigh these contrasting opinions when considering Turnbull, Moak & Pendergrass, PC for their legal needs.

Promotional information for Turnbull, Moak & Pendergrass, PC is limited based on the provided data. The positive review can be seen as a form of promotion, emphasizing the possibility of a successful and быстро resolved case with a favorable outcome. However, the significant negative feedback raises concerns that potential clients should carefully consider. For local users in the "Nearby Lawyers" category, the firm's location in Stone Mountain, GA, and the availability of phone contact at (770) 341-2040 and +1 770-341-2040, make it a geographically accessible option. However, in the absence of consistent positive reviews and given the serious allegations in the negative feedback, potential clients are strongly encouraged to conduct thorough due diligence, including seeking additional references or consultations, before deciding to engage this firm.

In conclusion, Turnbull, Moak & Pendergrass, PC, located in Stone Mountain, GA, is a nearby legal option for local residents. The available client feedback presents a significant divergence in experiences, with one highly positive review contrasting sharply with a detailed and strongly negative account. The negative review raises concerns about communication, case management, and the firm's approach to litigation. While the positive review suggests the potential for successful outcomes, the inconsistencies in client experiences warrant careful consideration. Local users in the "Nearby Lawyers" category should weigh this information and consider conducting further research or seeking additional opinions to make an informed decision about their legal representation needs. Contacting the firm directly at (770) 341-2040 or +1 770-341-2040 can provide an opportunity to ask specific questions and assess whether their services align with individual requirements.