Tristano & Tristano Ltd

Nearby Lawyers Illinois Cook County Hickory Hills West 95th Street

(18 reviews)

Contact Info

Location 8200 W 95th St, Hickory Hills, IL 60457, USA
Phone +1 708-233-4400
Website http://www.tristano.com/

Reviews

Maybe the worst experience I've had with customer service. I was told from the beginning by Marley that my retainer fee would get me up to trial. There was never a trial so why another very large bill? They seemed very tempted up to start preparing for something that we agreed would probably never take place. Very dishonest! They then proceeded to try and sue me after they knew I had just gotten custody of my daughter. Heartless no matter what they try to spin to you. Susan gave me this big speech in the beginning on how they do not price gouge. Very dishonest again. Susan then tried to explain to me that I would have lost case if not for them. Also very dishonest since me and my ex came to our own agreement. I will be filing a case against them with the attorney general and maybe more if need be. Total dissatisfaction!
Overall a very positive experience with this law firm and Marley. She always has a very open mind when it comes to a more difficult case, and she is willing to put in the work. She was very attentive and even helped me handle a tough situation over a holiday. I never felt like I didn't have all of the information about what was happening, and I was always very well prepped. They are very open with their clients.
I see a lot of negative reviews but I had a completely different experience. I was very satisfied. Is there room for improvements, sure. But over all I felt like I had someone that was representing my interests and was good at it too. Divorce/custody is expensive, an individual has to prepare for that going in. Good lawyers aren't cheap, you pay for what you get. My outcome was extremely favorable. I felt Mike T. and Susan were honest with me, even if some things didn't go my way. Its going to happen, and a lawyer can't always help that. I'd still recommend them and I have. I was a client in 2011 for reference.
My experience with Tristano & Tristano was phenomenal. They are extremely informative. On the ball or above on the ball i should say. I have a couple of questions to the negative reviews i just read before posting mine. Did you ever have a lawyer contact you after 5? On the same day? Same week? Available to address your concerns on the weekend? Marly called me at 7 30 at night about my case and apologized for calling so late. She was still working.This is not a 9-5. Ive worked hard all my life late. Early. So i see dedication and hard work and appreciate it. Beyond that knowledge and explaining everything and experience you cant go wrong.. My last point is that i hope nobody has to go through a divorce but if you do pick Marly before your significant other does
My experience with Tristano & Tristano was phenomenal. They are extremely informative. On the ball or above on the ball i should say. I have a couple of questions to the negative reviews i just read before posting mine. Did you ever have a lawyer contact you after 5? On the same day? Same week? Available to address your concerns on the weekend? Marly called me at 7 30 at night about my case and apologized for calling so late. She was still working.This is not a 9-5. Ive worked hard all my life late. Early. So i see dedication and hard work and appreciate it. Beyond that knowledge and explaining everything and experience you cant go wrong.. My last point is that i hope nobody has to go through a divorce but if you do pick Marly before your significant other does
I can't thank Marley and the girls in the office enough. They are so sweet and helpful. They made a difficult situation a lot easier to get through. Love to support women helping other women!!! Thanks girls
I can't thank Marley and the girls in the office enough. They are so sweet and helpful. They made a difficult situation a lot easier to get through. Love to support women helping other women!!! Thanks girls

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About Tristano & Tristano Ltd

Welcome to our platform for Nearby Lawyers. For users in the Hickory Hills, Illinois area seeking legal counsel, we present an overview of Tristano & Tristano Ltd, located at 8200 W 95th St, Hickory Hills, IL 60457, USA. You can contact their office at (708) 233-4400 or via their mobile number +1 708-233-4400.

Environment and Atmosphere

Information regarding the specific office environment of Tristano & Tristano Ltd is not detailed in the provided data. However, as a legal practice, it is expected to offer a professional setting where clients can discuss their legal matters with attorneys and staff.

Services Offered

The provided information does not explicitly list the specific areas of law that Tristano & Tristano Ltd specializes in. To understand the full scope of their services, it would be best to contact them directly.

Features and Strengths

Based on the limited review data, client experiences appear to vary. One client reported a "very positive experience" with the firm and specifically with Marley, noting her open-mindedness on difficult cases, willingness to work hard, attentiveness, and proactive communication, including during a holiday. This client felt well-informed and prepared throughout their legal process and described the firm as "very open with their clients."

In contrast, another client described their experience as "maybe the worst experience I've had with customer service." This review raises concerns about billing practices, communication regarding fees, and the firm's conduct post-representation. This client alleged dishonesty regarding the retainer fee's scope, billing for services seemingly not required (trial preparation when no trial occurred), and perceived heartlessness in pursuing legal action for fees after the client obtained custody of their daughter. This reviewer also disputed the firm's claim of preventing a loss in their case, stating that an agreement was reached independently with the opposing party. This client expressed "total dissatisfaction" and indicated intentions to file complaints with the attorney general and potentially other entities.

Given these contrasting viewpoints, it is challenging to definitively outline the firm's strengths and features without more comprehensive and balanced feedback. The positive review highlights attributes such as open-mindedness, diligence, attentiveness, and transparent communication. Conversely, the negative review raises serious allegations concerning billing transparency, honesty, and client consideration.

Promotional Information and Call to Action

One client described their overall experience with Tristano & Tristano Ltd and Marley as "very positive," emphasizing Marley's open approach to difficult cases and her dedication. This client felt well-informed and supported throughout their legal proceedings.

However, it is crucial to also acknowledge the negative feedback received, which detailed significant dissatisfaction with billing practices and perceived dishonesty. This client's experience suggests potential issues with fee transparency and client communication that prospective clients may want to consider.

For individuals in the Hickory Hills area seeking legal representation, Tristano & Tristano Ltd can be contacted at (708) 233-4400 to inquire about their services and discuss your specific legal needs. Given the mixed feedback, it may be prudent to have a detailed discussion about fees, the scope of representation, and communication expectations at the outset.

Additional Nearby Legal Services

In the Hickory Hills vicinity, residents can also find other legal professionals and firms that may cater to different legal needs. Exploring these alternatives might be beneficial to ensure you find a lawyer whose approach and expertise align best with your situation.

As a platform for Nearby Lawyers, we aim to provide access to information that can help you make informed decisions about your legal representation. The contrasting reviews for Tristano & Tristano Ltd highlight the importance of considering various perspectives when choosing a legal service provider. We encourage you to conduct your own due diligence and communicate directly with any potential law firm to ensure they meet your expectations.

To learn more about the services offered by Tristano & Tristano Ltd and to form your own judgment, please contact them directly at the provided phone number. You can discuss your legal needs and inquire about their approach to client service and fees.