The Trust Brothers at Leisinger Law, LLP

Welcome to The Trust Brothers at Leisinger Law, LLP, a legal practice located at 118 N 2nd Ave in Covina, California. As part of the "Nearby Lawyers" platform category, The Trust Brothers, presumably attorneys Rory and Ryan Leisinger, offer specialized legal services in trust and estate planning to individuals and families in Covina and the surrounding Los Angeles County area. Based on the available customer reviews, the firm has garnered both positive feedback regarding their initial professionalism and partnership approach, as well as some concerns raised about declining professionalism and customer service during subsequent interactions.

Situated in Covina, The Trust Brothers at Leisinger Law, LLP likely provides a professional setting for clients to discuss their important estate planning needs. The positive review highlights a sense of partnership and thorough explanation during the trust construction process, suggesting an environment where client understanding and collaboration are initially valued. However, the negative review points to potential inconsistencies in service, particularly concerning administrative matters and client accommodation. Prospective clients may wish to inquire about the firm's current client service protocols and ensure clear communication regarding all aspects of their engagement.

Based on the firm name and the content of the reviews, The Trust Brothers at Leisinger Law, LLP appears to specialize primarily in trust and estate planning. This encompasses a range of services designed to help individuals manage and distribute their assets according to their wishes. Key areas of service likely include:

Trust Creation and Amendment: The reviews directly mention the creation and amendment of trusts, indicating this is a core service offered by The Trust Brothers. This involves drafting legal documents that specify how assets will be managed and distributed, either during the client's lifetime (in the case of living trusts) or after their passing.

Estate Planning: Trust creation is a significant component of estate planning, which also includes other crucial documents such as wills, powers of attorney, and healthcare directives. It is reasonable to infer that The Trust Brothers at Leisinger Law, LLP provides comprehensive estate planning services to help clients protect their assets and plan for the future.

The features of The Trust Brothers at Leisinger Law, LLP, as reflected in the customer reviews, present a mixed picture for local users seeking legal assistance through the "Nearby Lawyers" platform:

Initial Professionalism and Partnership: The positive review emphasizes the professionals being "sincerely genuine" and establishing a "partnership" with the client in constructing the trust. This suggests that initially, clients can expect a collaborative and supportive approach.

Thorough Explanation and Accuracy: The positive feedback also highlights that the process was thoroughly explained, and all aspects of the trust were accurate and presented professionally. This indicates a strong attention to detail and a commitment to client understanding during the substantive legal work.

Potential Decline in Professionalism: The negative review raises concerns about a decline in professionalism over time, specifically regarding administrative tasks (like providing jump drives) and a perceived impatience with the client.

Inconsistent Customer Service: The discrepancy between the two experiences suggests a potential inconsistency in customer service, particularly concerning accommodating client requests and handling administrative details. The raised voice incident is also a significant concern regarding professional conduct.

Additional Fees Not Initially Disclosed: The issue with the unexpected charge for the jump drives at the time of signing, after payment, highlights a potential lack of transparency in initial fee discussions.

Given the mixed feedback, promotional information for The Trust Brothers at Leisinger Law, LLP should be considered cautiously. While the initial positive experience suggests a firm capable of providing excellent trust and estate planning services with a strong focus on client partnership, the subsequent negative experience raises concerns about potential inconsistencies in customer service and professionalism. Local users are encouraged to contact The Trust Brothers at Leisinger Law, LLP directly at (626) 331-1515 or +1 626-331-1515 to inquire about their current service standards, fee structures, and client communication protocols. It would be prudent for potential clients to have a thorough discussion about all potential costs and administrative procedures upfront to ensure a clear understanding and avoid unexpected issues.

For individuals and families in Covina and the surrounding Los Angeles County area seeking trust and estate planning services through the "Nearby Lawyers" platform, The Trust Brothers at Leisinger Law, LLP presents a firm with reported strengths in initial professionalism and thorough legal work. However, potential clients should be aware of the concerns raised in a more recent review regarding customer service and administrative handling. It is recommended to engage in detailed discussions with the firm about their current practices and ensure all expectations are clearly communicated and agreed upon before proceeding with their services. Weighing both the positive and negative feedback will be crucial in making an informed decision about whether The Trust Brothers at Leisinger Law, LLP is the right fit for your estate planning needs.