The Heinrich Law Group PC

For individuals in the Bronx, New York, and the surrounding areas seeking legal representation, The Heinrich Law Group PC is located at 189 E 163rd St, Bronx, NY 10451, USA. They can be contacted at (718) 588-4400 or +1 718-588-4400. As part of the "Nearby Lawyers" platform category, The Heinrich Law Group PC aims to provide legal services to the local community.

The available customer reviews present a mixed perspective on the services provided by The Heinrich Law Group PC and attorney Jay Heinrich. One detailed review expresses significant dissatisfaction with the representation received. The reviewer states that they retained Mr. Heinrich in 2014 while incarcerated at Mohawk Correctional Facility. Initially, they found him to be a responsible and reliable attorney. However, according to the review, communication ceased over a period approaching ten years. The reviewer alleges repeated excuses from the secretary regarding Mr. Heinrich's availability, such as being in meetings or on vacation. Eventually, the reviewer claims their calls went straight to voicemail. They mention a text message from Mr. Heinrich the previous year promising contact after the holidays, which the reviewer states never occurred. This individual strongly advises against doing business with The Heinrich Law Group, suggesting they believe the firm engages in unprofessional or even fraudulent practices.

This same reviewer expresses feeling taken advantage of due to their background as a "poor minority person growing up in a poor economy." They convey a sense of betrayal, stating they trusted their lawyer and followed his instructions, only for him to seemingly disappear without resolving their case, which they believe should not have taken ten years to settle with the city. The lack of communication and perceived abandonment left the reviewer feeling disappointed and hurt, questioning who to trust if their own lawyer fails them. They explicitly advise others to never use this law firm.

In contrast, another reviewer offers a highly positive assessment of The Heinrich Law Group. This individual states that the legal group is "good at what they do" and expresses being "blown away" by the level of service they received regarding a legal issue. They felt comfortable, as did their family, and appreciated the education provided on the legal process, which led to a favorable outcome. The reviewer describes the firm as "very honest and professional" and considered it "a true honor" to have them as legal representation. They state they would "definitely hire them for their services IF NEEDED AGAIN" and personally recommend the law firm to anyone requiring their expertise.

Given these contrasting reviews, it is challenging to definitively characterize the environment, services, features, or promotional aspects of The Heinrich Law Group PC without further information or a larger consensus from client experiences. The positive review suggests a client-focused approach where comfort, education on the legal process, honesty, and professionalism are prioritized, potentially leading to successful outcomes. This might indicate a firm that strives to build trust and provide comprehensive legal support.

However, the negative review raises serious concerns about communication, reliability, and client care over an extended period. It suggests potential issues with case management, client updates, and overall professional responsibility in at least one instance. The stark difference between these two accounts highlights the importance for potential clients to conduct thorough due diligence and possibly seek additional reviews or references before engaging the services of The Heinrich Law Group PC.

Based solely on the provided information, we can infer that The Heinrich Law Group PC offers legal representation in the Bronx, NY. The positive review indicates they handle legal issues effectively and aim for favorable outcomes for their clients. The mention of a retainer in the negative review suggests that they work on a retainer basis, where clients pay an upfront fee for ongoing legal services. The specific areas of law practiced by the firm are not explicitly mentioned in either review. However, the reference to settling a case with the city in the negative review might suggest experience in civil litigation or cases involving municipal entities.

Without more comprehensive information, any description of the firm's environment would be speculative. A typical law office aims to provide a professional and confidential setting for client meetings and legal work. The positive review's emphasis on making the client and their family feel comfortable suggests an environment that strives to be welcoming and supportive.

Similarly, the features of the firm are difficult to ascertain definitively. The positive review points to good legal skills, a client-focused approach, honesty, and professionalism. In contrast, the negative review alleges a lack of reliability, poor communication, and potential disregard for client needs over time.

In terms of promotional information, the positive review serves as a strong testimonial recommending the firm's expertise and service. However, this is counterbalanced by the severe warning in the negative review advising against using their services. Therefore, potential local users considering The Heinrich Law Group PC based on the "Nearby Lawyers" platform should carefully weigh these contrasting experiences.

For local users in the Bronx seeking legal representation, The Heinrich Law Group PC at 189 E 163rd St is an option to consider. However, the significant discrepancy in client experiences, particularly the serious allegations in the negative review, warrants caution. Potential clients should seek further information, possibly through additional reviews or by directly contacting the firm for a detailed consultation and references, to make an informed decision about their legal representation needs. It is crucial to have confidence in the reliability, communication, and ethical standards of one's legal counsel, and the provided reviews offer conflicting perspectives on these aspects of The Heinrich Law Group PC.

In conclusion, The Heinrich Law Group PC in the Bronx has received both strong positive and very negative feedback from online reviewers. While one client praised their effectiveness, professionalism, and client care, another detailed a decade-long experience of alleged neglect and poor communication. This lack of consistent feedback makes it challenging to provide a definitive introduction. Local users should be aware of these differing experiences and conduct thorough research before deciding to engage the services of this law firm.