
Tax Relief Pros
Contact Info
- Location 8136 2nd St suite 208, Downey, CA 90241, USA
- Phone +1 855-235-0551
- Website https://www.taxreliefpros.org/
Reviews
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Completely disappointed with lack of communication, professionalism, and respect this firm had for me in a tough time. Olga is indifferent to your questions and extremely passive aggressive. They started with an $1800 fee and left me in the dark for 3 months and as soon as I was beginning to hear back with an update on my case, they went on to tack on $8,700 to "complete" my case. In such a difficult financial time, I decided to look elsewhere after paying (losing $1,800). When asking for my case documents... their system suddenly "went down" and making it extremely difficult to work with another tax law group. Be careful and consider other tax law services like me. I usually never leave reviews... but hopefully this review will save you time/money/emotional distress they put me through.
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I had major problems with the IRS and I was very concerned about it, I am scared of the IRS and i did not know what to do! I was very pleased when I found TK Bradley at IRS Tax Debt Help. He explained everything to me so I could understand it and they were able to get me payments that are reasonable. I don't think anyone wants to deal with this, but if you do you should call these guys. :)
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I owed back taxes for almost 8 years. IRS Tax Help negotiated my debt way down and worked out low monthly payments.
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1st time client? Who knew they could be so rude.
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About Tax Relief Pros
Welcome to our platform for Nearby Lawyers. In this section, we are providing information about Tax Relief Pros, located at 8136 2nd St suite 208, Downey, CA 90241, USA. If you are a local user in the Downey area seeking assistance with tax-related issues, it is important to consider all available information, including client experiences, to make an informed decision about your legal representation.
Information regarding the physical environment of Tax Relief Pros is not detailed in the provided reviews. The address indicates a suite within a building on 2nd Street in Downey, suggesting a standard professional office setting. However, the client feedback focuses primarily on their interactions and experiences with the firm's services and personnel, rather than the physical office itself.
Based on the available client reviews, it appears that Tax Relief Pros aims to provide services related to tax relief and resolution. This could potentially include assisting individuals and businesses with issues such as IRS audits, tax debt negotiation, penalty abatement, and other tax-related legal matters. However, it is crucial to note that the provided reviews paint a concerning picture of the firm's service quality in at least some instances.
One of the most significant features highlighted in a detailed negative review is a severe lack of communication and professionalism. The client expressed complete disappointment with the firm's lack of responsiveness and respect during a difficult financial time. This suggests a potential issue with client relations and the firm's ability to keep clients informed about the progress of their cases.
The review also specifically mentions an individual named Olga, who is described as "indifferent to your questions and extremely passive aggressive." This raises concerns about the demeanor and attitude of at least one member of the firm's staff when interacting with clients, which can significantly impact the client experience, especially when dealing with stressful financial and legal situations.
A critical point of concern raised in the review involves the firm's fee structure and billing practices. The client reported an initial fee of $1800, followed by a prolonged period of silence (three months) with no updates on their case. Subsequently, the firm allegedly attempted to add an additional $8700 to "complete" the case. This significant and unexpected increase in fees, especially during a difficult financial time for the client, is a serious issue that potential clients should be aware of.
Furthermore, the client reported difficulties in obtaining their case documents after deciding to seek assistance elsewhere. They claimed that the firm's system "suddenly 'went down'," making it "extremely difficult to work with another tax law group." This alleged obstruction of access to essential case documents is highly unprofessional and could significantly hinder a client's ability to find alternative legal representation and move forward with their tax issues.
The client who shared this negative experience explicitly advises others to "be careful and consider other tax law services." They emphasized the financial and emotional distress caused by their experience with Tax Relief Pros and hoped their review would save others from similar negative outcomes. This strong warning should be taken seriously by local users considering engaging this firm.
In contrast to the negative review of Tax Relief Pros, the provided information also includes a positive review for "TK Bradley at IRS Tax Debt Help," a completely different entity. This review describes a positive experience with clear explanations, reasonable payment plans, and overall satisfaction in dealing with IRS issues. This positive feedback is for a different service provider and should not be attributed to Tax Relief Pros. However, it does highlight the possibility of finding positive and helpful tax relief services elsewhere.
Given the serious concerns raised in the detailed negative review regarding Tax Relief Pros' communication, professionalism, unexpected fees, and difficulties in obtaining case documents, local users in Downey seeking tax relief services should exercise caution and consider this feedback carefully. While every client experience can vary, the issues raised in this review are significant and warrant thorough consideration before making a decision.
As there is only one review specifically addressing Tax Relief Pros, and it is overwhelmingly negative, it is difficult to ascertain a comprehensive understanding of their overall service quality. However, the issues raised are serious enough to warrant significant caution. Potential clients may want to seek additional reviews or testimonials from other sources to gain a more balanced perspective, if possible. Alternatively, exploring other tax law services in the Downey area might be a prudent approach to ensure a positive and effective resolution to their tax issues.
For local users seeking tax relief assistance, it is recommended to thoroughly research and vet any potential legal service provider. This includes checking for reviews on multiple platforms, inquiring about fee structures upfront, and ensuring clear communication channels are established. The negative experience shared by a former client of Tax Relief Pros serves as a cautionary tale and underscores the importance of due diligence when selecting legal representation, especially in sensitive financial matters.
In conclusion, while Tax Relief Pros in Downey, CA, purports to offer tax relief services, the available client review raises significant concerns about their communication, professionalism, fee practices, and handling of client documents. Local users are strongly advised to consider this feedback carefully and conduct thorough research before engaging their services. Exploring alternative tax law services in the area may be a more prudent approach to ensure a positive and effective resolution to tax-related issues.
Tax Relief Pros Location
8136 2nd St suite 208, Downey, CA 90241, USA
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