Scott R Wheaton & Associates
Contact Info
- Location 3108 Ridge Rd, Lansing, IL 60438, USA
- Phone +1 708-895-2200
Reviews
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I called about six months ago and talked to a woman by the name of Amanda. She asked Me a series of questions, and it took about 20 minutes to complete. She told me the attorney named Angelo would be giving me a call back. He never did. About two months ago, stupidly, I called again and spoke to the same woman, Amanda. Once again, she asked me a series of questions and told me that the attorney named Angelo would call me back. Still no phone call back. I called today and a different woman answered the phone who did not state the business that I was calling, nor did she tell me her name. I explained to her what it happened with Amanda, and to my dismay, the woman was rude and snappy with me. She wouldn’t even let me finish a sentence before she butt in and started talking in a cold tone, pretty much letting me know that she didn’t care at all about how I was treated, and how I was not contacted. I did not have an attitude with her, and I was very polite. I will never call this office again, because in opinion, if you can’t get past the reception area, how on earth are you ever going to get decent service from an attorney? I will be calling around and finding a competent attorneys office to not only represent my business, but also to represent me personally. They lost a lot of money by being very unprofessional.
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Atty. Roberta Buoscio, Maureen, and Toni provide professional real estate services.
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Attorney Angelo and Assistant, Amanda, are amazing. Very professional, knowledgeable, patient and personable. Helped me with Estate Planning and put my mind at ease. I highly recommend.
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Great experience! We are repeat clients of Roberta's; she's very personable, professional and knowledgeable. Her team, Maureen & Toni are great to work with as well.
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I used Scott Wheaton and Associates to help me with my fathers estate and the real estate issues involved with selling my father's house. No issues, reasonable rates and everything completed without incident. A big shout out to Maureen. Highly recommended.
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About Scott R Wheaton & Associates
Welcome to the platform for Nearby Lawyers, your local resource for finding legal professionals who can assist you with your needs. In this feature, we spotlight Scott R Wheaton & Associates, a law firm located at 3108 Ridge Rd, Lansing, IL 60438, USA. This firm can be reached at phone number (708) 895-2200 or mobile phone +1 708-895-2200.
As a local law firm operating in Lansing, Illinois, Scott R Wheaton & Associates aims to provide legal services to individuals and businesses in the surrounding community. Understanding the local context is often crucial in legal matters, and a firm with a physical presence in the area can offer insights and representation tailored to the specific needs of the residents and businesses here.
Based on available information, Scott R Wheaton & Associates appears to offer services in the realm of real estate law. A review mentions that "Atty. Roberta Buoscio, Maureen, and Toni provide professional real estate services." This suggests that the firm has professionals dedicated to assisting clients with various real estate matters. These services can encompass a wide range of issues, including property transactions (buying and selling), leasing agreements, zoning and land use regulations, property disputes, foreclosures, and other related legal aspects of real estate. For local users involved in property dealings, whether residential or commercial, having access to experienced real estate lawyers is invaluable for ensuring smooth transactions and protecting their interests.
While the specific environment of the law office isn't detailed in the provided information, law firms typically strive to create a professional and confidential setting for client consultations and work. Clients can generally expect to meet with their attorneys in private offices or meeting rooms to discuss their legal matters with discretion. The accessibility of the office location in Lansing could be a significant advantage for local residents, offering convenience for in-person meetings and document handling.
In terms of features, the mention of multiple individuals providing real estate services – Atty. Roberta Buoscio, Maureen, and Toni – indicates a team-based approach within this specific area of their practice. This could mean that clients benefit from the collective expertise and availability of several professionals. Having a team can also allow for specialization within different facets of real estate law, potentially offering a more comprehensive service.
However, it is important to consider all available information when evaluating a service provider. The provided customer reviews offer a mixed perspective. One detailed review describes significant issues with the initial contact and follow-up from the firm. The reviewer recounts multiple instances of not receiving a promised call back from an attorney named Angelo after speaking with a woman named Amanda. Furthermore, the reviewer details a negative experience with a different woman who answered the phone on a subsequent call, describing her as rude and unhelpful. This feedback raises concerns about the firm's client communication and front-office professionalism. The reviewer explicitly states their intention not to contact the office again due to these negative experiences, emphasizing the importance of accessible and respectful initial interactions.
On the other hand, the brief mention of "Atty. Roberta Buoscio, Maureen, and Toni provide professional real estate services" suggests positive experiences with these specific individuals in the context of real estate matters. This indicates that within certain areas of their practice, the firm may have a reputation for professionalism and competence.
It's crucial for potential clients to weigh these contrasting pieces of information. While the firm appears to have professionals dedicated to real estate law who are described as "professional," the negative experience highlighted in the detailed review regarding communication and reception handling should not be overlooked. Effective communication and a positive client experience are integral parts of any professional service, especially in the legal field where trust and clear interaction are paramount.
As a platform for Nearby Lawyers, our aim is to provide you with as much objective information as possible to aid your decision-making process. Scott R Wheaton & Associates is a local law firm in Lansing, IL, with apparent expertise in real estate law. The presence of multiple professionals in this area suggests a capacity to handle various real estate-related legal needs within the community. However, the significant negative feedback concerning initial contact and client service is a factor that prospective clients should carefully consider.
Promotional information is not explicitly provided in the given text. Therefore, we cannot offer specific details about ongoing promotions or unique selling points highlighted by the firm itself. Local users seeking legal assistance are encouraged to consider their specific needs and priorities when evaluating Scott R Wheaton & Associates. If real estate law is your primary concern, the mention of professional services in this area is relevant. However, it would be prudent to also consider the reported issues with client communication when making your decision.
We recommend that local users who are considering engaging Scott R Wheaton & Associates for their legal needs reach out to the firm directly to discuss their specific situation and to get a sense of their current client service practices. Asking about the attorneys' experience in the relevant area of law and understanding the firm's communication protocols can help potential clients make a well-informed choice. It may also be beneficial to seek additional reviews or testimonials from other clients to gain a broader understanding of the firm's overall service quality.
In conclusion, Scott R Wheaton & Associates is a law firm located in Lansing, Illinois, that appears to specialize in real estate law, with positive feedback regarding the professionalism of some individuals within that department. However, a detailed customer review raises significant concerns about the firm's communication and client service at the initial contact stage. Local users should consider both aspects of this information when deciding whether to engage this firm for their legal needs. We encourage further investigation and direct communication with the firm to assess if their services align with your requirements and expectations.
Scott R Wheaton & Associates Location
3108 Ridge Rd, Lansing, IL 60438, USA
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