Robert J Krupp Law Offices

In the "Nearby Lawyers" platform category, users in Bartlett, Illinois, may encounter Robert J Krupp Law Offices, located at 990 S Bartlett Rd, Bartlett, IL 60103, USA. To provide an objective introduction, this overview will consider the firm's environment, the types of services implied, and features as described by client experiences, alongside any general promotional information, based solely on the provided data.

Regarding the environment of Robert J Krupp Law Offices, the address at 990 S Bartlett Rd suggests a local office setting, likely within a commercial or professional building in Bartlett. While specific details about the interior or atmosphere are not available, a law office typically provides a professional and confidential space for client meetings and legal work. The aim of such an environment is to facilitate discussions of sensitive legal matters in a private setting. The location within Bartlett indicates accessibility for residents of the immediate area and surrounding communities, offering local convenience for those seeking legal assistance. However, the client reviews primarily focus on the operational aspects of the firm's communication and service delivery rather than the physical environment.

Based on the provided customer reviews, Robert J Krupp Law Offices appears to offer services in two distinct areas: estate law and divorce/family law. One client's review explicitly mentions "My daughter's Grandma left her money from her estate," indicating that the firm handles estate administration, probate, or trust distribution. This service involves navigating the legal processes of transferring assets from a deceased person's estate to their beneficiaries. The other review states, "I used Robert for my divorce," clearly indicating that the firm also provides services related to the dissolution of marriage, which typically includes aspects like property division, spousal support, and potentially child custody matters. These two areas suggest a practice that addresses significant life events for individuals, requiring careful legal guidance and advocacy.

When analyzing the features of Robert J Krupp Law Offices, based solely on the provided client testimonials, several significant operational characteristics emerge, primarily concerning communication, responsiveness, and client satisfaction. A recurring theme across both reviews is a pronounced lack of communication and unreturned calls. One client repeatedly states, "office does not give details," "never returns my calls," and "never a call back," culminating in being "rudely hung up on." Similarly, the divorce client reported that Mr. Krupp "won't return phone calls in a timely manner" and that "it took weeks/months to get responses." This pervasive issue with communication is a critical feature, as effective and timely communication is fundamental to legal representation. Clients express frustration over being unable to speak with Mr. Krupp directly, instead only interacting with staff, like "Debbie," who also reportedly fails to return calls. This suggests a potential breakdown in the firm's client interaction protocols and responsiveness.

Another significant feature highlighted is the perceived lack of transparency and honesty. One client felt "deceived" and questioned, "What's really going on, makes me wander. Again where are my daughters funds????" in the context of a prolonged delay in receiving estate funds. This suggests a lack of clarity in the firm's explanations of case progress and financial management. Additionally, the divorce client noted "His rates are outrageous for the results you get," implying a perceived mismatch between the cost of services and the value or outcome delivered. The firm's long-term client support also appears to be a concern, as the divorce client, even after the case was finished, was told "to look for other representation" when seeking "a couple questions and was looking for direction," six months later. This indicates a potential lack of post-case support or a limited scope of engagement beyond the immediate legal proceeding. The collective feedback points to a pattern of client dissatisfaction rooted in poor communication, unresponsiveness, perceived lack of transparency, and concerns about value for money, leading to clients describing the firm as "Very unprofessional Law Firm" and suggesting a "0" or even "-5" rating.

From a promotional standpoint, the Robert J Krupp Law Offices has standard contact information available: phone (630) 213-9100 and mobile phone +1 630-213-9100. These numbers would be the initial point of contact for prospective clients. However, the provided client reviews do not offer any positive promotional content. Instead, they serve as critical warnings. Statements like "I advice not to use this firm," "Very disappointing and disheartening," and strong expressions of feeling "deceived" fundamentally counteract any positive promotional messaging a firm might intend. For local users Browse the "Nearby Lawyers" category, these direct, negative testimonials would be a significant factor in their decision-making process. The absence of specific positive attributes or achievements in the reviews means that any objective introduction must primarily convey the serious concerns raised by former clients regarding communication, service delivery, and overall client experience. Therefore, while the firm has a physical presence and contact details, the current public feedback, as provided, offers a stark warning rather than an encouragement for engagement.