Robert A De Stefano & Associates

For individuals and families in Berwyn, Illinois, and the surrounding communities seeking legal assistance, "Robert A. De Stefano & Associates" is a firm that may be encountered within the "Nearby Lawyers" category. Located at 6547 Cermak Rd # 1, Berwyn, IL 60402, USA, this firm offers legal services to the local population. This introduction aims to provide an objective overview of Robert A. De Stefano & Associates, detailing its accessible location, potential service areas, and most importantly, insights derived from direct client feedback, which present a complex and crucial picture for prospective clients.

The office of Robert A. De Stefano & Associates is situated on Cermak Road, a major commercial artery in Berwyn, Illinois. This location offers relatively easy access for local residents, a key advantage for firms listed under the "Nearby Lawyers" category. Being in a suite suggests a professional office environment, which typically provides a private and confidential setting for client consultations. While specific details about the interior ambiance are not provided, legal practices generally strive to create an atmosphere that is conducive to serious discussions and provides a sense of professionalism and discretion, ensuring clients feel comfortable sharing sensitive information.

Based on the provided client reviews, Robert A. De Stefano & Associates appears to handle a range of legal matters, primarily personal injury and family law, specifically divorce. The first review indicates involvement in a case that resulted in "case winnings" and discussion of "medical cost," strongly suggesting a personal injury claim. The second review explicitly states a need for "help with an on-going divorce case," confirming family law as another area of practice. This suggests that the firm offers services relevant to common legal needs within the community, such as navigating the aftermath of an accident or addressing marital disputes. As a general practice, lawyers in local communities often cover a breadth of issues affecting individuals and families, including, but not limited to, civil litigation, estate planning, and more, though definitive statements beyond personal injury and divorce cannot be made from the provided information.

The client reviews offer critical insights into the firm's features and client experience, presenting a mixed and somewhat challenging perspective. The first client reports an initial positive interaction where part of the case winnings was paid, but then describes a significant breakdown in communication, stating, "He don’t answer and now avoiding me. And now he move location without notification!!!" This points to serious concerns regarding client communication, responsiveness, and professional transparency. Lack of communication and sudden changes in office location without notification are significant issues that can cause distress and uncertainty for clients, especially when awaiting resolution of financial matters related to their case.

The second review provides an even more detailed and concerning account, focusing on an initial consultation experience. This client, referred through an Illinois program for low-income families, describes Mr. De Stefano as "very agitated" and "RUDE." The client recounts a dismissive and demeaning interaction, where Mr. De Stefano quickly interrupted, flaunted his usual hourly rate of "$325 an hour," and questioned the client's use of a $25 consultation fee. The client also notes having disclosed a mental illness (Bi-Polar) and requesting a slower pace, which was reportedly disregarded. This account raises concerns about professional demeanor, empathy, and adherence to the spirit of programs designed to assist low-income individuals. The client's question, "why is he in the low income help program through our State when all he did to me was flaunt how much he normally GETs PAID an hour!?" highlights a perceived contradiction between the firm's role in a public assistance program and the attorney's reported behavior.

These reviews collectively paint a picture of inconsistent client service and significant communication challenges. While the first review suggests some initial success in a case, the subsequent communication breakdown severely impacts the overall client experience. The second review describes a highly negative initial interaction that directly contradicts professional expectations for client engagement, particularly with vulnerable individuals. This feedback is critical for prospective clients, as effective communication and a respectful attorney-client relationship are foundational to successful legal representation.

In terms of promotional information, the firm's direct contact numbers, (708) 749-9514 for both phone and mobile, indicate a direct channel for communication. However, the negative reviews regarding responsiveness suggest that these numbers may not always lead to effective communication channels. While specific promotional materials or statements from Robert A. De Stefano & Associates are not provided, the essence of any firm's promotion should align with its client experiences. The "Nearby Lawyers" category often implies a commitment to community service and accessible legal help. The inclusion in a low-income assistance program typically suggests a willingness to serve those with limited financial means, which stands in stark contrast to the experience described in the second review. For any firm, positive client testimonials are the most powerful promotional tool, and conversely, negative ones can significantly deter potential clients.

In summary, Robert A. De Stefano & Associates, located at 6547 Cermak Rd # 1, Berwyn, IL 60402, USA, is a legal practice that handles personal injury and divorce cases for local users within the "Nearby Lawyers" category. The firm's accessibility in Berwyn is a practical advantage. However, potential clients must be aware of the highly mixed, and in one instance, significantly concerning, client feedback regarding communication, professional conduct, and follow-through. While some initial positive outcomes may occur, the reported difficulties in maintaining contact and the negative experience during a consultation raise serious questions about the overall client service. Prospective clients are strongly advised to exercise caution, thoroughly research all available information, and conduct a very careful initial consultation to assess communication styles and expectations before engaging this firm's services.