Riddle & Riddle

Welcome to the profile of Riddle & Riddle, a law firm located at 1914 J N Pease Pl Suite 142, Charlotte, NC 28262, USA. As a listed provider in the 'Nearby Lawyers' category, Riddle & Riddle serves the legal needs of the Charlotte and surrounding Mecklenburg County community. This introduction aims to provide local users with an objective overview of the firm based on publicly available information, specifically focusing on recent client experiences shared through online reviews. It is crucial to consider these firsthand accounts when evaluating Riddle & Riddle for your legal representation needs.

Location and Environment:

Situated on J N Pease Place in Charlotte, North Carolina, Riddle & Riddle operates from Suite 142 within a commercial building. This location in Charlotte suggests accessibility for residents in the area. While details about the firm's office environment, such as its size or specific amenities, are not provided, it is typical for law firms to maintain a professional setting for client meetings and legal work. The convenience of the J N Pease Place location may be a factor for local users seeking a nearby legal practice.

Potential Services Offered (Inferred from Reviews):

The client reviews provide insights into the types of legal cases Riddle & Riddle has recently handled. One review explicitly mentions representation in a "car wreck" involving "severe life altering TBI" (Traumatic Brain Injury), indicating that the firm handles personal injury cases, specifically those arising from motor vehicle accidents. The second review, while expressing dissatisfaction, also implies that the firm handles personal injury claims and works with medical providers for client treatment. Based on these accounts, it can be inferred that Riddle & Riddle offers services in:

• Personal Injury Law: Representing individuals who have suffered injuries due to the negligence of others, including injuries sustained in car accidents and potentially other types of accidents. This involves seeking compensation for medical expenses, lost wages, pain, and suffering.
• Motor Vehicle Accident Claims: Specifically handling legal claims arising from car accidents, including those involving serious injuries like TBI. This may involve dealing with insurance companies, pursuing settlements, and potentially litigation.

It is important to note that the reviews do not provide a comprehensive list of all legal services offered by Riddle & Riddle. The firm may handle other areas of law as well. To obtain a complete understanding of their practice areas, it is recommended to contact Riddle & Riddle directly using the provided phone number: (704) 885-5769 or the mobile number: +1 704-885-5769.

Features and Approach (Based on Client Reviews):

The recent client reviews paint a concerning picture regarding the features and approach of Riddle & Riddle. Key themes emerging from the negative feedback include:

• Lack of Communication: Multiple reviewers express significant dissatisfaction with the firm's communication practices. Clients report difficulty in getting responses to calls and emails, often being told "Your attorney will reach out to you" with no follow-up.
• Client Having to Do the Firm's Job: One reviewer felt compelled to actively pursue tasks that they believed should have been handled by the firm, such as obtaining medical records, despite suffering from debilitating injuries.
• Questionable Case Management: There are accusations of the firm not taking necessary actions on behalf of the client in a timely manner, such as failing to obtain medical records over a period of four months post-accident.
• Potential Prioritization of Case Volume Over Individual Attention: One reviewer relays that the firm described itself as a "BIG Law Firm" handling "100's of cases a day," suggesting that individual clients may receive limited attention and that the focus may be on quick settlements rather than maximizing long-term payouts in more complex cases.
• Concerns About Transparency and Fees: One review raises concerns about the firm's fee structure, including "administrative fees" in addition to the attorney's percentage of the settlement, and questions the allocation of settlement funds, particularly regarding medical bills to providers referred by the firm. The lack of written offers is also noted as a potential red flag.
• Accusations of Misrepresentation: One reviewer directly accuses the firm of providing a "liying reply" to their concerns and contradicts statements made by a paralegal regarding case progression.
• Lack of Organization and Professionalism: One reviewer describes a general lack of organization and professionalism experienced while dealing with the office.

These reviews strongly suggest potential issues with client communication, case management, transparency, and overall client experience at Riddle & Riddle, at least in the experiences of these particular reviewers.

Promotional Information and Unique Selling Points:

Based on the provided client reviews, it is challenging to identify positive promotional aspects or unique selling points for Riddle & Riddle from a client's perspective. The feedback predominantly highlights negative experiences. Typically, a law firm might promote:

• Experience and Expertise: While the firm is described as "BIG," the reviews question the effectiveness of their expertise in handling individual cases with serious injuries.
• Client Satisfaction: The recent reviews indicate significant dissatisfaction among these particular clients.
• Communication and Accessibility: The reviews heavily criticize the lack of communication and difficulty in reaching attorneys.
• Results Achieved: One review mentions a concern about the potential for lower settlement amounts due to the firm's focus on quick resolutions.

Given the nature of the recent feedback, prospective local users will need to weigh these negative experiences heavily when considering Riddle & Riddle for their legal needs. Any potential promotional information typically associated with a large firm, such as extensive resources or a wide network, is overshadowed by the reported issues with client service and case handling.

Considerations for Local Users:

Local users in Charlotte seeking a 'Nearby Lawyer' should carefully consider the serious concerns raised in the recent client reviews for Riddle & Riddle. The recurring themes of poor communication, lack of proactive case management, and potential prioritization of volume over individual client needs are significant red flags. Prospective clients should consider the following:

• Communication Expectations: If clear and consistent communication with your attorney is a priority, the reviews suggest that this may be an area of concern with Riddle & Riddle.
• Complexity of Your Case: If you have a complex case with potentially long-term implications, such as a severe TBI, the reviews raise questions about whether Riddle & Riddle prioritizes such cases or focuses on quicker settlements.
• Transparency in Fees and Settlements: The concerns raised about fees and the lack of written offers warrant careful discussion and clarification with the firm before engaging their services.
• Due Diligence: It is strongly recommended that potential clients conduct thorough due diligence, which may include seeking additional reviews from other sources, contacting the firm directly with specific questions based on the concerns raised in the existing reviews, and potentially consulting with other law firms before making a decision.
• Alternative Options: Given the negative feedback, local users may want to explore other law firms in the 'Nearby Lawyers' category in Charlotte to ensure they receive the level of service and attention their case deserves.

The information presented in the recent client reviews suggests that local users should proceed with caution and carefully evaluate whether Riddle & Riddle aligns with their expectations for legal representation.

Conclusion:

Riddle & Riddle, located on J N Pease Place in Charlotte, NC, is listed as a 'Nearby Lawyer' handling cases such as car accidents and personal injury claims. However, recent client reviews raise significant concerns regarding the firm's communication, case management, transparency, and overall client service. Multiple reviewers describe experiences of neglect, lack of communication, and having to actively pursue actions that should have been handled by the firm. Concerns are also raised about the firm's potential focus on high case volume and quick settlements over providing thorough representation in more complex cases. Local users seeking legal representation in Charlotte should carefully consider these firsthand accounts and conduct thorough due diligence before engaging Riddle & Riddle. Exploring alternative options within the 'Nearby Lawyers' category may be prudent to ensure a positive and effective legal experience.