Richard O Samms Law Offices Introduce

Welcome to the Nearby Lawyers platform, your local connection to legal professionals in your area. Today, we focus on Richard O Samms Law Offices, located at 1770 Indian Trail Lilburn Rd NW Ste. 140 in Norcross, Georgia. This office in Norcross serves individuals seeking legal assistance in the surrounding communities. As a solo practice or small firm operating under the name Richard O Samms Law Offices, clients can likely expect a direct working relationship with Mr. Samms and his support staff.

The environment of Richard O Samms Law Offices, situated in a suite on Indian Trail Lilburn Road, is likely designed to provide a professional and comfortable setting for client consultations. Law offices typically include private meeting rooms where clients can discuss sensitive legal matters with their attorney. Efficient administrative support is also crucial for managing case files and scheduling. Based on a positive review, the office appears to have at least one paralegal, Mabel, who contributes to the professional and caring service provided. However, another review mentions challenges with the secretary, Diana, and difficulties in communication, suggesting that the administrative environment might have inconsistencies in client experience.

Based on the customer reviews, Richard O Samms Law Offices appears to offer legal services in at least two primary areas: divorce and child support. One client expressed great satisfaction with the handling of their "divorce process," highlighting the professionalism and care provided by Mr. Samms and his paralegal, Mabel. The remarkable speed of the process, completed in just 30 days, suggests efficiency and expertise in handling divorce cases. The client felt "safe and supported" throughout, indicating a positive client experience in this area. Conversely, another client reported success in a "child support case" but raised significant concerns regarding the firm's organizational practices, specifically the alleged failure to send child support documents to human services as promised, leading the client to obtain them independently through court intervention. This review also mentions difficulties in communication, including prolonged wait times for documentation and an inability to directly speak with the lawyer, allegedly due to the secretary. Additionally, this client expressed concerns about billing practices, claiming charges for emails, calls, and texts without receiving timely responses.

The features of Richard O Samms Law Offices, as perceived through the lens of customer reviews, present a mixed picture. On one hand, the firm is praised for its "great service," exceptional professionalism, care, efficiency, and reliability in handling divorce cases, with a remarkably quick resolution. On the other hand, concerns are raised about disorganization, poor communication (attributed to the secretary), difficulty in accessing the lawyer directly, and potentially questionable billing practices. The positive review highlights the seamless and supportive experience in a divorce case, while the negative review points to significant issues in a child support case regarding follow-through, communication, and administrative processes. This dichotomy suggests that while some clients may experience efficient and effective legal assistance, others may encounter organizational and communication challenges.

Currently, there is no specific promotional information available for Richard O Samms Law Offices. It is common for law offices to offer an initial consultation to potential clients to discuss their legal needs and how the attorney can assist them. This initial meeting typically involves an overview of the case, a discussion of potential legal strategies, and information about the attorney's fees and the firm's processes. To inquire about a consultation with Richard O Samms, you can contact his office at (404) 994-6258 or +1 404-994-6258. Given the conflicting reviews, it would be prudent to specifically inquire about the firm's communication protocols, the roles of paralegals and secretaries in case management, and the billing practices during an initial consultation.

For local users in Norcross and the surrounding areas seeking legal assistance in divorce or child support matters, Richard O Samms Law Offices, located on Indian Trail Lilburn Road, presents a potential option. The positive review regarding the divorce process suggests a capability for efficient and supportive service in this area. However, the negative review concerning a child support case raises significant concerns about organization and communication that potential clients should consider. It would be advisable to weigh both perspectives and conduct thorough due diligence before deciding to engage their services. Specifically, inquiring about the team's communication practices and the direct accessibility to Mr. Samms would be prudent.

When you contact Richard O Samms Law Offices, be prepared to clearly outline your legal needs and ask specific questions about the firm's procedures for communication, document handling, and billing. Given the contrasting experiences reported by previous clients, it is essential to gain a clear understanding of how your case will be managed and what level of direct access you can expect to Mr. Samms. Inquiring about the roles of support staff and the firm's commitment to timely and effective communication will also be important in setting expectations. The remarkably quick divorce process reported by one client is a significant positive, but the organizational and communication issues raised by another client warrant careful consideration.

In conclusion, Richard O Samms Law Offices in Norcross, Georgia, located at 1770 Indian Trail Lilburn Rd NW Ste. 140, appears to offer legal services in areas including divorce and child support. While one client praised the firm for its great service, professionalism, care, and efficiency in a divorce case, another reported significant issues with disorganization, communication, and billing in a child support matter. Local users in Norcross considering Richard O Samms Law Offices should contact them at (404) 994-6258 or +1 404-994-6258 to discuss their specific legal needs and to inquire in detail about the firm's communication practices, case management procedures, and billing policies to ensure it aligns with their expectations and requirements. The contrasting reviews highlight the importance of conducting thorough due diligence.

Location

Customer Reviews

(8 reviews)

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Zayra Gonzalez Echave
Apr 30, 2024

Great service! I was guided through my divorce process by Mr. Samms and his paralegal, Mabel, with exceptional professionalism and care. To my amazement, the entire process was completed in just 30 days! They provided a seamless, quick, and reliable service, making me feel safe and supported throughout. Highly recommend their services to anyone needing efficient and effective legal assistance.

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Tifany Ortiz
Jan 25, 2024

Thanks to Richard won child support case, however they NEVER send my child support documents to human services, as said they would and had to go to court to get them myself. Very disorganized and took forever (several 7 months probably) to get hold of them to receive documentation from them. Secretary (diana) acts very entitled even after her trips so be aware, can NEVER speak with my lawyer thanks to her. Only care about is money. Will get charged for emails, calls, and texts even though they will never respond.

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Stacey Ortiz
Oct 25, 2023

Richard O. Samms is a great lawyer, the issue is with his secretary Diana. She's very unprofessional and disorganized!!!

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Carmen Martinez
May 22, 2020

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Lorena Vasquez
Nov 12, 2019