Protas Spivok & Collins Llc

If I could zero stars, I would. Got sued in January for a debt that is about 5 years old. I understand completely its my debt but these guys are CROOKS. The trouble they go through to collect $1200 debt is crazy. I didnt start paying until like April because I had no information on them and then when I did set up payment couldnt reach anyone to make a payment. Mailed a how to pay online instruction the SECOND time they contacted me and then turned around caught up payments and have been paying since but still cant get in contacted with anyone. Put a lien on my account after “Patrick” told me to pay before a certain period of time. They are money hungry and will be expressing all of this when I go to court.

I’ve been trying to set up a payment plan for weeks but no one has answered my phone calls or emails.

I wish I could give -zero stars. THIS FIRM IS A JOKE. THEY GARNISHED 3 OF MY BANK ACCOUNTS THE 1ST PART OF JAN. 2024. I MADE FULL PAYMENT 2 DAYS LATER. AS THEY NEVER & I MEAN NEVER ANSWER THE PHONE, NEVER RETURN CALLS & NEVER RESPOND TO EMAILS. I finally caught PATRICK on the phone (he decided to answer on Jan. 23, 2024). He informed me that my payment was received & my bank accounts should be released within a couple of days. 2 weeks past and my bank accounts are still frozen. I called & called again & no answer nor return calls. On Feb. 8th 2024, someone named Tony from the firm called me & informed me that my paperwork was sent over to the courts a couple of days ago. So I waited & waited & I never heard anything BUT MY ACCOUNTS ARE STILL FROZEN. On Feb.18th, I wrote a letter to the courts & filed a motion to release & I also filed a complaint to the Bar association. I sent copies of everything to this non professional firm. I was still calling them but no answer & you already know the rest. I contacted the courts today Feb 21, 2024 & the clerk told me they sent the paperwork over yesterday Feb. 20th, 2024. HUMM after they noticed I filed a complaint against them they wanted to send it. Now I have to wait for them to go back to court on MARCH 22, 2024 on my case to finalize the levy release. I don't have to go but I'm going so I can express my feelings to them in their face. They got payment in full Jan 11, 2024 & I have to wait another month or more to have my bank accounts back. ALL OF THEM ARE LIARS! THIS IS SOME BULL & THEY NEED TO BE DISBARRED.

This is by far the worst experience I have ever had with any “company.” After receiving a letter 11 years after an incident my accounts were frozen. ELEVEN YEARS! Well I paid the settlement a few days later and was told my accounts would be unlocked in the next few days. 2 weeks later still nothing and they said it will be done Thursday or Friday. It’s now Wednesday and still nothing. Will not return my calls or voicemails. The “paralegal” I spoke to throughout this process, Patrick Tommey, acts like I’m an inconvenience to him when he obviously is not doing his job. Don’t tell someone something will be done and then not follow through. Needless to say this place is awful and every person I have interacted with has been awful.

Their business model is debt collections. Do not let them convince you they do anything noble. Once more, their Customer service is quite possibly the worst I have ever experienced, Took many hours of persistent calling to get someone on the phone, then, their paralegals literally just going uh huh, and ok, over and over again, while they obviously are ignoring everything you are saying. I got 2 payments behind because I lost the email with who they were, as they don't have a web site you can make an account with and save. So, instead of shooting me an email or a phone call about my tardiness, they immediately put a Lein on my savings account for the entire debt. I ended up refinancing the debt to get away from these people. I would not want to be any of these people, when my day of final Judgement, in front of St.Peter finally comes.