Prato & Associates PC
Contact Info
- Location 2725 35th St, Oak Brook, IL 60523, USA
- Phone +1 630-570-5299
Reviews
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Called his firm for Property Tax assistance which is covered under my legal plan. He started off by requesting I provide the case number so he could claim payment from the provider, then one he got that information told me that he was not able to provide any further help. Asked why he needed the case number if he could not offer any assistance but the conversation was brought to a quick and untimely end. I would not work with this firm personally nor would I recommend them to anyone I know looking for legal assistance.
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Called for immigration related question as part of a legal benefit program we run through our business (covered by insurance). Gave me the phone number for USCIS as soon as he was able to get the information for billing. USCIS number was a bot and not able to reach any reps. Made the comment that he has been "doing this a lot longer than me".....
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Atty. Prato responded quickly and helped me review the legal documents efficently.
Contact Us
About Prato & Associates PC
Welcome to our platform for Nearby Lawyers. Today, we are focusing on Prato & Associates PC, a legal firm located in Oak Brook, Illinois. Situated at 2725 35th St, Oak Brook, IL 60523, USA, Prato & Associates PC can be contacted at (630) 570-5299 or via mobile at +1 630-570-5299. While specific details about the firm's office environment are not provided in the available information, its presence at a physical address in Oak Brook suggests a professional setting for conducting legal consultations and business.
Based on the limited information, it's challenging to definitively outline the full spectrum of legal services offered by Prato & Associates PC. However, one customer explicitly mentioned contacting the firm for "Property Tax assistance," indicating that this is at least one area they handle. Another customer inquired about "immigration related questions," suggesting that immigration law might also be within their purview. To understand the complete range of their legal expertise, reaching out to the firm directly would be the most effective approach.
The available information primarily consists of feedback from two customers, and their experiences offer some insights into the firm's operational style. It's important to present these experiences objectively as they are described.
One customer who contacted Prato & Associates PC for property tax assistance covered under their legal plan reported an initial request for a case number to claim payment from the provider. Following the provision of this information, the customer stated that they were informed that the firm was "not able to provide any further help." The customer further mentioned that their inquiry as to why the case number was needed if assistance couldn't be offered was met with a "quick and untimely end" to the conversation. Based on this experience, the customer stated they "would not work with this firm personally nor would I recommend them to anyone I know looking for legal assistance." This review highlights a situation where a potential client felt that their time was not valued and that the firm was primarily focused on billing without necessarily providing the requested service.
Another customer contacted Prato & Associates PC with an "immigration related question" as part of a legal benefit program. This customer reported that after obtaining information for billing purposes, they were given the phone number for USCIS. The customer noted that the provided USCIS number led to a bot, making it impossible to reach a representative. This customer also mentioned a comment made by a representative of the firm stating they had been "doing this a lot longer than me." This review suggests a situation where the firm may have directed the client to external resources rather than directly addressing their legal question, which the client found unhelpful.
Considering these two customer experiences, it's difficult to ascertain specific positive features or promotional aspects of Prato & Associates PC from the provided information. The feedback primarily points to issues with client interaction and the provision of service in these particular instances. Potential local users should take these experiences into account when considering engaging with this firm.
Oak Brook, Illinois, is a suburb of Chicago known for its commercial and business presence. Residents and businesses in Oak Brook may require legal services for various reasons, including property tax matters, immigration issues, and other areas of law. When searching for "Nearby Lawyers," it's essential to consider firms that not only claim expertise in relevant areas but also demonstrate a commitment to client service and effective communication.
Given the nature of the available reviews, there isn't any positive promotional information to highlight at this time. Instead, it's crucial for potential clients to be aware of these reported experiences. If you are a local user in Oak Brook seeking legal assistance, you might want to consider these reviews in the context of your specific legal needs and potentially seek further information or references before deciding to engage Prato & Associates PC.
To gain a clearer understanding of the services Prato & Associates PC genuinely offers and their approach to client service, it would be advisable for interested individuals to conduct further research, such as looking for additional reviews on other platforms or contacting the firm directly with specific inquiries about their areas of practice and client engagement process.
In summary, Prato & Associates PC is a legal firm located in Oak Brook, IL. Based on the two available customer reviews, there appear to be concerns regarding the firm's approach to handling initial inquiries and providing direct assistance, particularly in the context of legal plans and benefit programs. Local users seeking legal services in Oak Brook are encouraged to consider this feedback and conduct their own due diligence when selecting a legal representative.
Prato & Associates PC Location
2725 35th St, Oak Brook, IL 60523, USA
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