Modern Family Law

Contact Info

• Location 1755 Telstar Dr Suite 275, Colorado Springs, CO 80920, USA
• Phone +1 719-497-2346
• Website https://www.modernfamilylaw.com/our-locations/colorado-springs/?utm_campaign=GMB%20-%20Co%20Springs&utm_source=Google&utm_medium=GMB

Reviews

• Jackie Collins and Lily Haven are true angels. They went above and beyond with our case. I can never say enough good things about these two. Beyond professional and showing how much they cared about our situation. They are truly amazing professional. Thank you for everything. With the deepest gratitude and ultimate appreciation for all your hard work. Thank you from the bottom of my heart.
• I recently had a consultation with Johanna from Modern Family Law regarding an upcoming custody issue, and I couldn’t be more grateful for the experience. From the moment our conversation began, Johanna made me feel heard, understood, and supported. She approached my situation with genuine empathy while clearly explaining my options and what to expect moving forward. Her professionalism, deep knowledge of family law, and straightforward communication helped ease a lot of the anxiety I was feeling. She didn’t just talk at me, she listened carefully, asked thoughtful questions, and offered guidance that was both practical and compassionate. Even in a short consultation, Johanna provided clarity and reassurance during a very stressful time. I left feeling more informed, empowered, and confident in the next steps. I highly recommend her to anyone navigating custody or family law concerns.
• Krestin handled my case professionally and quickly. I could not be happier with the outcome and the entire process from beginning to end. I cannot recommend this firm enough. The communication was clear, and everyone was always compassionate and helpful.
• Chelsea was such a saving grace. She was kind, thorough, and made sure i was well guarded, during a very hard season. Someone watching for “loops holes” and tying them shut, saving me from any possible future havoc,…was a great salve. I will recommend her to anyone i come across who has a need. She is professional, but importantly, personal. She is one of the good ones! Dani, the paralegal was also a joy. She treats you with gentle awareness and is very informative. Helping you feel you can know what’s going on, and how to go out and meet it. She is efficient, detailed, and quick at her job. And her communication is timely and not lagging. She made me smile several times, during a hard process. She is an asset, and i grateful to have known her.
• Unprofessional & Dismissive – Do Not Recommend Response to Manager modern family- There are multiple reviews on yelp sharing the same experiences to mine, so I’m not sure how this could be considered inaccurate. I have emails and billing records to support what I shared. My review reflects my personal experience, and I stand by it. April 16th- UPDATE Single mom in legal fight -- Unfair practices, left firm, charges without clear communication: I left this firm at the beginning of April due to unfair treatment. I posted a review about my experience with this firm a week ago, and they tried to deny it -- even though I have proof in the form of emails. Today, April 16th, I was charged and received a bill for unknown reasons. I am unable to contact the firm to dispute these charges because they have my number blocked at both of their locations: Colorado Springs and Denver. I tried again today. I had clearly told Johanna and her supervisor that I was leaving the firm march 31st to be exact and wanted her removed from my case by April 2nd. She was rude and dismissive, and I was charged for things I didn't ask for, didn't need, or never received. When I reached out with a legal question, she didn't help or send the information I needed. I ended up getting the answer from a different law firm -- for free -- yet I was still charged by this firm. I'm now with a different law firm that is respectful and organized. There are certain things that should be charged for, but other things we should not have been charged for that I DID NOT CONSENT -- and this firm continues to charge without clear communication or proper follow-up. I am a single mom fighting to get my kids back, and this is how I was treated and STILL after leaving. I have reported them due to these ongoing inappropriate practices and lack of accountability. A week ago- My experience with Modern Family Law was deeply disappointing. Johanna, who took over my case after my previous attorney left the firm and we were there since Oct 2024, we left the firm yesterday, last day, didn’t take the time to understand my case. She was too busy to meet with me and dismissed my requests for phone calls, saying “they don’t do phone calls at her level of experience because they work faster.” Despite not properly understanding my situation, she proceeded to write letters as if she did, and I was still charged for it. I spent over $30,000 with this firm, Johanna did not help when I needed it most. She refused to send me important court documents I requested 2-3 times but sent me documents I didn’t ask for or need anymore because we were preparing to withdraw from the firm. Instead of addressing my concerns, she brushed it off and got a bill and withdrawal papers but never provided the court documents I asked for. I was treated as if I was incompetent whenever I asked questions, and instead of providing clarity, they repeatedly told me I could find a different attorney or switch firms if I was unhappy. I had told both Craig and Johanna that I shouldn’t have to feel like I can’t ask questions or that I need to leave the firm for wanting answers, but they showed no concern. To make matters worse, all of a sudden, my number won’t go through to either the Springs or Denver office now when I try to contact the billing department to remove my credit card information from my account because of their behavior. This firm is all about money, overcharging for their lack of service. If they try to dispute this, I have emails to prove it. Do NOT go to Modern Family Law if you have a serious case—they don’t take the time to understand their clients, and their unprofessionalism could cost you more than just money.

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