Marmol & Marmol PLLC

Nearby LawyersVirginiaLoudoun CountySterlingCedar Drive

Open Hours:

Monday, 7:30 AM - 4:00 PM
Tuesday, 7:30 AM - 4:00 PM
Wednesday, 7:30 AM - 4:00 PM
Thursday, 7:30 AM - 4:00 PM
Friday, 7:30 AM - 4:00 PM
Saturday, 8:00 AM - 4:00 PM
Sunday, Closed

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Marmol & Marmol PLLC Introduce

Welcome to the profile of Marmol & Marmol PLLC, a law firm located in Sterling, Virginia. As a user of our "Nearby Lawyers" platform, you are seeking legal assistance in your local area. We aim to provide you with an objective introduction to this firm based on the available online reviews. Marmol & Marmol PLLC is situated at 21430 Cedar Dr STE 208, Sterling, VA 20164, USA.

Introducing Marmol & Marmol PLLC: A Mixed Perspective Based on Client Feedback

The office of Marmol & Marmol PLLC is located in a suite within a building on Cedar Drive in Sterling, Virginia. Sterling is a growing community in Northern Virginia, and this location likely serves clients from Sterling and the surrounding areas. While the reviews do not provide specific details about the physical environment of the office, it is reasonable to assume a standard professional setting for a law firm, including consultation rooms and administrative areas. However, the client experiences shared in the reviews offer more insight into the overall client interaction within this environment.

The available feedback presents a mixed view of Marmol & Marmol PLLC. One reviewer expresses a positive sentiment towards an attorney named Alexis, stating, "Alexis is great." This suggests that at least one of the legal professionals within the firm is perceived favorably by a client. The context of this positive review mentions "Immigration cases," indicating that the firm handles matters related to immigration law. The reviewer also points out a significant concern regarding the professionalism and integrity of "the other side of the firm," alleging that a prior relationship between a client and a subsequently hired employee negatively impacted the client's case. This raises serious questions about the firm's internal processes and client management.

In contrast to the positive mention of Alexis, another review details a significantly negative experience during a visit to the lawyer's office. This client recounts a lack of greeting from the secretary upon arrival, a ten-minute delay to their scheduled meeting without any acknowledgment, and a failure by the secretary to introduce herself or confirm appointment details. The interaction then reportedly focused immediately on payment, with the unexpected and uncommunicated policy of cash-only payments causing further frustration. The reviewer also notes a dismissive reaction from the secretary when this discrepancy was pointed out. This series of negative interactions led the potential clients to leave without rescheduling, feeling unacknowledged and inconvenienced, and ultimately deciding against establishing a professional relationship with the firm.

Potential Legal Services Offered: Immigration Law Highlighted

Based on the positive comment mentioning "Immigration cases," it is clear that Marmol & Marmol PLLC provides legal services in the field of immigration law. This could encompass a range of issues, such as:

  • Visa Applications: Assisting individuals with applying for various types of visas, including family-based visas, employment-based visas, and student visas.
  • Green Card Applications: Helping eligible individuals with the process of obtaining permanent residency in the United States.
  • Citizenship and Naturalization: Guiding lawful permanent residents through the process of becoming U.S. citizens.
  • Deportation Defense: Representing individuals facing removal proceedings before immigration courts.
  • Asylum and Refugee Status: Assisting those seeking protection in the U.S. due to fear of persecution in their home countries.
  • Other Immigration Matters: This could include waivers, appeals, and other complex immigration-related issues.

While immigration law is explicitly mentioned, it is possible that Marmol & Marmol PLLC offers services in other areas of law as well. However, the provided reviews do not offer insights into additional practice areas. Potential clients should inquire directly with the firm to understand the full scope of their legal services.

Features and Strengths: A Positive Attorney Amidst Concerns About Firm Operations

Based on the limited feedback, the features and potential strengths of Marmol & Marmol PLLC are somewhat mixed:

  • Positive Attorney Experience (with Alexis): One client explicitly praises Alexis, indicating that at least one attorney within the firm is capable of providing great service and possesses expertise in immigration law.

However, the reviews also highlight significant concerns:

  • Lack of Professionalism and Integrity (other side of the firm): Allegations of a client's case being negatively affected by internal relationships raise serious questions about the firm's ethical standards and client management.
  • Poor Client Service (secretary): The detailed negative experience with the secretary indicates significant shortcomings in basic client service, including lack of greeting, communication issues regarding appointment details and payment methods, and a generally unaccommodating attitude.
  • Lack of Acknowledgment and Inconvenience: The potential clients who left without rescheduling reported feeling unacknowledged and inconvenienced, suggesting a failure to prioritize client comfort and satisfaction.
  • Unexpected Payment Policy: The cash-only payment requirement, which was not communicated beforehand, created unnecessary frustration and inconvenience for potential clients.

These contrasting points suggest that while some individuals may have positive experiences with specific attorneys at the firm, there are significant concerns regarding the overall professionalism and client service aspects of Marmol & Marmol PLLC.

Promotional Information: Considering Legal Assistance from Marmol & Marmol PLLC?

Marmol & Marmol PLLC, located in Sterling, Virginia, offers legal services, with one client specifically mentioning positive experiences with attorney Alexis in the area of immigration law. If you require assistance with an immigration case in the Sterling area, it may be beneficial to inquire specifically about working with Alexis, based on the positive feedback received.

However, it is also important to be aware of the concerns raised by other potential clients regarding the firm's overall professionalism and client service. The reported issues with communication, unexpected policies, and a lack of acknowledgment suggest that prospective clients may want to carefully consider these factors when deciding whether to engage Marmol & Marmol PLLC for their legal needs. It may be prudent to inquire about the firm's client service protocols and payment policies upfront to ensure a smooth and satisfactory experience.

If you are interested in learning more about the immigration services offered by Marmol & Marmol PLLC, particularly with attorney Alexis, you can contact them at (703) 570-6491 or +1 703-570-6491. When you call, be sure to ask about the specific attorney who might handle your case and inquire about their client service standards and payment procedures to make an informed decision.

In Conclusion

Marmol & Marmol PLLC in Sterling, Virginia, appears to have at least one attorney, Alexis, who has received positive feedback in the area of immigration law. However, the firm has also received concerning reviews regarding its overall professionalism, client service, and internal integrity. Potential clients should weigh these factors carefully. If you are considering their services, especially for immigration matters, it is recommended to seek clarity on the attorney who will be handling your case and to inquire about the firm's client service practices and policies to ensure your expectations are met.

Location

Customer Reviews

(36 reviews)

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Sallie Serrano
Feb 05, 2025

There really isn't much to say.. Alexis is great.. Unfortunately, the other side of the firm lacked integrity and professionalism. You never let a client's prior relationship with an employee that was hired after your case start to affect your clients case.. Immigration cases are serious.. They can change someone's life.. A client shouldn't have to leave because of high school drama...

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giovanna clavijo
Dec 05, 2024

Unfortunately, our visit to the lawyer's office did not meet our expectations due to a series of communication and service issues. When we arrived we werent greeted by the secretary, she didnt acknowledge us or initiate any form of welcome. She was occupied with another client, which we understood, but this led to a 10 minute delay in our scheduled 30-minute meeting. During which she never even looked our way. When she was done with the other client, the secretary did not introduce herself or confirm our appointment details. Instead, she immediately inquired about payment for the fee. When I offered to pay by card, she informed us they only accept cash, which was unexpected as it was not communicated when we made the appointment. When we informed her, she just shrugged her shoulders. This discrepancy caused further frustration, especially since we had taken time off and traveled to the office for the meeting. In light of these interactions, which left us feeling unacknowledged and inconvenienced, we made the decision to leave without rescheduling. We had hoped to establish a closer professional relationship but feel the experience fell short of our expectations for client service and communication.

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Heady Ortiz
Feb 21, 2024

I’m very grateful for have decided to contact this law firm. They are incredible in terms of patience with our little knowledge as a customer in this kind of process. The speed with which they developed the processes and supported me on this path as complicated as the immigration issue in this country was impressive. Excellent professionals and very empathetic with our problems.

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Sara Pena
Mar 07, 2023

As a young couple we did not know where to begin, Alexis helped us through with every single question I had and guided us through from beginning to end with my husband’s residency case! I thank God first and my lawyer Alexis and his team for working hard and taking care of us always in a timely manner. For sure when time comes, we will submit the citizenship application with the Marmol Team. You will be in great hands!! Many blessings!

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Andrea Paniagua
Jun 09, 2024

Ok ...how can I start this...I know Alexis and her wife since they take my case 7 years ago he just listen my problems and his wife tell me ..you don't worry we are going to fight and win this case...and few months later I have my permit to work in this country and then I have my green card...and now I back with him again because he bring me confidence and he is like a family but he is not...hahaha...and guess what happen...I'm a citizen of this country... Alexis and his wife work very hard for me to get my papers ,they are very friendly and always answer my question...I send friends there and now everyone is happy with the attention and problems resolved...thank you Marmol & Marmol...you guys are the best...♡♡♡