Mac Dowell & Associates Ltd
Nearby LawyersGeorgiaDeKalb CountyTuckerNorthlakeLavista Road
Open Hours:
Monday, 9:00 AM - 5:00 PM
Tuesday, 9:00 AM - 5:00 PM
Wednesday, 9:00 AM - 5:00 PM
Thursday, 9:00 AM - 5:00 PM
Friday, 9:00 AM - 5:00 PM
Saturday, Closed
Sunday, Closed
Mac Dowell & Associates Ltd Introduce
For individuals and businesses in the Tucker, Georgia area seeking legal assistance, Mac Dowell & Associates Ltd is listed as a potential option within the "Nearby Lawyers" platform category. Located at 3760 Lavista Rd # 200, Tucker, GA 30084, USA, the firm's office is situated in a commercial area of Tucker. However, it is crucial for prospective clients to carefully consider the available customer feedback regarding their accessibility and service quality before engaging their legal services.
The limited reviews available online for Mac Dowell & Associates Ltd raise significant concerns about their customer service and communication practices. One potential client reports considerable difficulty in contacting the firm, stating, "Haven't been able to get a hold of anyone for days at any time that I have tried. Haven't been provided with anything but a general phone number. No extensions or secondary numbers. No email." This lack of accessible contact information, including the absence of extensions, secondary numbers, or an email address, could pose a significant barrier for individuals trying to reach the firm to inquire about their services or discuss their legal needs.
The same reviewer further expresses apprehension about engaging with the agency based on other online reviews they have read, anticipating potential difficulties in communication. They also suggest a negative perception of the firm's operational strategies, stating, "Wasting my time on purpose is probably one of their most useful strategies." This sentiment indicates a strong dissatisfaction with the firm's responsiveness and perceived approach to potential clients.
Another review details a particularly negative experience with an individual identified as "Arlene" at Mac Dowell & Associates Ltd. The reviewer claims to have called ten times without receiving a returned call, alleging that the phone would ring only once before being hung up. Furthermore, this reviewer recounts a previous incident involving a prolonged hold time during which they overheard a personal phone conversation, including profanity. The reviewer describes this behavior as "very unprofessional" and expresses surprise at the firm's continued operation, suggesting that other collection companies provide better service. This detailed account paints a concerning picture of the firm's professionalism and customer service standards.
Based on these two available reviews, the primary feature that emerges is a significant concern regarding the accessibility and professionalism of Mac Dowell & Associates Ltd's client interactions. The lack of response to phone calls, the absence of alternative contact methods, and the alleged unprofessional conduct of staff members are serious issues that potential clients should carefully consider. These reviews do not highlight positive features of the firm but instead serve as cautionary feedback regarding their operational practices.
The environment of the office at 3760 Lavista Rd # 200 in Tucker is not described in the provided information. However, the negative feedback focuses entirely on the firm's communication and customer service, rather than the physical office space. Prospective clients would need to visit the location or inquire directly to gain any information about the office environment.
The specific legal services offered by Mac Dowell & Associates Ltd are not mentioned in the provided reviews. The negative feedback pertains to difficulties in communication and unprofessional conduct, rather than the quality or nature of their legal expertise. Therefore, it is impossible to objectively describe the services provided based solely on this information. Local users would need to contact the firm directly to understand their areas of practice.
Similarly, there is no promotional information available for Mac Dowell & Associates Ltd in the provided data. The existing feedback is overwhelmingly negative and focuses on issues related to customer service and accessibility, rather than any positive attributes or promotional offers.
For local users in Tucker, GA, who are searching for "Nearby Lawyers," Mac Dowell & Associates Ltd is geographically located in the area. However, the strong negative feedback regarding their communication and professionalism should be a significant factor in their decision-making process. Potential clients are strongly advised to exercise caution and consider these reviews carefully before attempting to engage the services of this firm. It would be prudent to explore other legal options in the Tucker area that have a more positive track record of client communication and service. If a potential client still wishes to consider Mac Dowell & Associates Ltd, they should attempt to contact the firm at (404) 634-1100 or +1 404-634-1100 and assess their own experience with their responsiveness and professionalism before making any commitment. Given the serious nature of the allegations in the reviews, thorough due diligence is essential.
Location
Customer Reviews
(16 reviews)
Haven't been able to get a hold of anyone for days at any time that I have tried. Haven't been provided with anything but a general phone number. No extensions or secondary numbers. No email. So far based on what else I'm reading here on google's reviews I'm not looking forward to speaking with anyone at this agency considering the fact that I have no other form of getting a hold of anyone there. Wasting my time on purpose is probably one of their most useful strategies.
Worst at customer service called Arlene 10 times and still she has not returned my call. The phone would ring one time and she would hang up. Not to mention prior to this incident she had me on hold for like 20 minutes while taking a personal calls. Very unprofessional company. I do not see how they are still in business. I know other collection companies that do a better job not to mention she was swearing on the other line with someone else and I could hear her clear as day. smh where do they find these people.
Be very aware, what you are told previous to working out arrangements and AFTER you pay are 2 different things. Arlene hung up on me and told me I could not speak to anyone else that could assist me. Our phone call was recorded on my end also so I know what I was told; record your calls with them!
This company is unprofessional and the way the lady Arleen handles business is disgusting. Each time I would speak she would cut me off and hang up the phone. On the last call where she hung up I recorded the interaction with her refusing to let me speak to a manger. I will be contacting the better business bureau and filing a suit against the company for not giving me any information regarding my file.
Would of have them more stars but tried settling a debt for a friend and stated they had the account waited over a week and was told it was sent back to original place in another state very sad state of affairs make sure you call and keep on them or you will never get to settle the debt these places they have one attorney and just telemarketers trying to rip you off if they can even find the account good luck 👍
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