Legacy Tax & Resolution Services

Legacy Tax & Resolution Services, located at 35 Peachtree St UNIT 400, Atlanta, GA 30303, USA, appears in the context of "Nearby Lawyers" on this platform, although it is identified as an accounting service specializing in tax preparation and resolution. This introduction aims to provide local users with an objective overview of the company based on the limited customer reviews available online. It is important to note the discrepancy in categorization and to focus on the information provided about their tax-related services.

Based on the company name, Legacy Tax & Resolution Services likely offers a range of services related to tax preparation, tax resolution, and potentially other accounting-related needs for individuals and businesses. Tax preparation typically involves assisting clients with the accurate and timely filing of their federal, state, and local tax returns. Tax resolution services, on the other hand, often involve helping clients who have issues with tax authorities, such as the IRS or state tax agencies, to resolve outstanding tax debts, penalties, or audits. This can include negotiating payment plans, offers in compromise, or other forms of tax relief.

Given the address in Atlanta, GA, it is implied that Legacy Tax & Resolution Services aims to serve the local community with these tax-related services. However, the customer reviews provided offer a starkly negative perspective on their service and professionalism.

One review recounts a highly unsatisfactory experience with an individual named Stephen Brewer, who allegedly took $2095 for filing business and personal tax returns but failed to deliver any services. The client states that they received only excuses and were subsequently denied a refund. The reviewer concludes by calling Mr. Brewer a "poor excuse for a tax attorney," which, while potentially hyperbole given the company's categorization as an accounting service, reflects extreme dissatisfaction with the alleged lack of service provided.

The second review details an equally negative interaction with an unnamed male on the phone, describing it as "the worst professional call I’ve ever received." The reviewer characterizes the individual as "rude and belittling," highlighting a severe lack of professional conduct and interpersonal skills. The comment that the individual claimed no one else would offer cheaper services further exacerbates the negative impression, suggesting a dismissive and potentially arrogant attitude towards prospective clients. The reviewer's statement that they "would pay double to not have to work with him" underscores the profound dissatisfaction with the perceived unprofessionalism.

Considering these two customer reviews, it is challenging to objectively describe positive "features" or "promotional information" for Legacy Tax & Resolution Services based solely on this data. The feedback instead points to significant concerns regarding service delivery, financial accountability, and basic professional conduct.

In terms of the environment of Legacy Tax & Resolution Services, the physical address is listed as 35 Peachtree St UNIT 400, Atlanta, GA 30303, USA. This suggests a presence within a commercial building in downtown Atlanta. However, the online reviews do not provide any insight into the office's ambiance, client interaction spaces, or overall professional setting. Therefore, no objective description of the environment can be provided based on the available information.

Regarding services, while the name suggests tax preparation and resolution, the negative reviews cast doubt on the quality and reliability of these services, at least in the experiences of these two customers. The first review alleges a complete failure to provide contracted services, while the second details a severely unprofessional initial contact, which could deter potential clients from engaging their services altogether.

In the absence of positive feedback or promotional statements from the company itself in the provided data, it is impossible to highlight any positive features or promotional aspects objectively. The existing reviews serve as cautionary tales, indicating potential issues with service delivery and customer relations.

For local users in Atlanta seeking tax preparation or resolution services and encountering Legacy Tax & Resolution Services through this platform, it is strongly recommended to exercise caution and conduct thorough due diligence. This could include seeking additional reviews from other sources, verifying credentials and professional affiliations, and potentially consulting with other tax professionals before making a decision. The negative experiences shared by the two reviewers raise significant red flags about the quality of service and the professionalism of at least some individuals associated with this company.

It is also important for users to understand that the categorization of Legacy Tax & Resolution Services under "Nearby Lawyers" may be inaccurate or misleading. While some tax professionals may also be attorneys (tax attorneys), the company name and the nature of the services implied (tax preparation and resolution) typically fall under the domain of accountants, enrolled agents, or other tax professionals who are not necessarily lawyers. This miscategorization further underscores the need for users to independently verify the qualifications and expertise of Legacy Tax & Resolution Services.

In conclusion, based on the limited customer reviews available, Legacy Tax & Resolution Services in Atlanta appears to have significant issues with service delivery and professionalism. Potential local users should approach with extreme caution and seek additional information and alternative options before engaging their services. The negative feedback regarding failure to provide services, refusal to refund fees, and unprofessional conduct during initial contact are serious concerns that warrant careful consideration.