Law Office of Robert E. Hales, APC

Welcome to our "Nearby Lawyers" platform, your local guide to finding legal professionals in your community. We are pleased to introduce you to the Law Office of Robert E. Hales, APC, situated at 1341 E Chapman Ave in Orange, California, 92866, USA. For individuals and families in Orange and the surrounding areas seeking legal assistance, particularly in matters of estate planning, trusts, and wills, this local law office provides a convenient point of contact.

While specific details about the interior environment of the Law Office of Robert E. Hales, APC are not explicitly available online, it is reasonable to anticipate a professional and welcoming legal office setting. Clients can likely expect private consultation rooms designed to facilitate confidential discussions about their legal needs, along with the necessary administrative infrastructure to support effective legal work. The office's location on East Chapman Avenue in Orange suggests accessibility for local residents.

Based on the available customer reviews, it appears that the Law Office of Robert E. Hales, APC has at least two attorneys who have been mentioned: Robert E. Hales and Chad Hales. One detailed positive review specifically highlights the exceptional service provided by Chad Hales. This client recounts a situation where Chad Hales took over their case involving the finalization of a trust and will after their previous attorney passed away. The client was overwhelmingly positive about their experience with Chad, describing him as professional, knowledgeable, and patient. Notably, the review emphasizes Chad's ability to explain things very well, ensuring the clients understood the documents they were signing and instilling confidence in his expertise in trust and estate law.

Furthermore, this client was particularly impressed by Chad Hales's ethical conduct and dedication. He reportedly took on the case without expecting additional compensation, as the previous attorney had already been paid. Despite this, the client stated that Chad never treated them as second-tier clients and was always gracious with his time, never rushing them. The review also mentions Chad's willingness to go above and beyond, including accommodating their schedule by meeting after regular office hours. This strong testimonial suggests that Chad Hales provides a high level of client care, characterized by expertise, patience, clear communication, and a commitment to going the extra mile.

However, it is important to present a balanced perspective based on all available information. Another review expresses significant dissatisfaction with the firm's responsiveness, specifically mentioning difficulties in receiving timely replies to email inquiries directed to Robert Hales. This client reported having to repeatedly request responses over several weeks. When a reply was finally received, the client noted that not all questions were answered, and one response reportedly ended with "I THINK," which the client found unprofessional and unhelpful. This negative feedback raises concerns about the firm's communication practices and the thoroughness of their responses in at least one instance.

Considering these two contrasting reviews, potential clients may experience varying levels of service. The positive review strongly recommends Chad Hales, emphasizing his professionalism, knowledge, patience, and dedication, particularly in trust and estate matters. On the other hand, the negative review highlights potential issues with responsiveness and the quality of communication when dealing with inquiries directed to Robert Hales.

Given this mixed feedback, it is crucial for prospective clients to conduct their own due diligence. If you are considering engaging the Law Office of Robert E. Hales, APC, it would be beneficial to clearly communicate your expectations regarding response times and the level of detail you require in legal explanations. When you contact the office, you may want to inquire specifically about the attorney who would be handling your case and their communication practices.

At this time, we do not have information regarding any specific promotional offers or introductory consultations provided by the Law Office of Robert E. Hales, APC. Therefore, it is recommended that you inquire about these aspects directly when you contact their office. Understanding the firm's consultation process and fee structure will be an important part of your decision-making process.

In conclusion, the Law Office of Robert E. Hales, APC, located in Orange, CA, appears to specialize in areas of trust and estate law. Customer reviews provide contrasting experiences, with one client highly recommending Chad Hales for his professionalism, expertise, clear communication, and exceptional client service. Another review raises concerns about the firm's responsiveness and thoroughness of communication. For local users in Orange seeking legal assistance in estate planning or related matters, contacting the Law Office of Robert E. Hales, APC directly at (714) 771-7671 or +1 714-771-7671 is the best way to gather more information, discuss your specific legal needs, and determine if their services are the right fit for you. Be sure to inquire about the attorneys who would handle your case and their communication practices to ensure your expectations are met.