Law Office of Diane L Kaiser

Edit: I promised to share more details and here we go. Diane came highly recommended from another attorney, a friend of mine, and I met with her and ended up retaining her. Mind you, there are more connections in terms of "family and friends" with Cheri too. First, I paid my retainer and had her represent me in a child support case. Not only did she drain my bank account, I felt I was fooled on multiple occasions. Yes, I was late in replenishing my account a few times but to be honest, she ripped me off knowing that I'm financially stressed. At the end of the day, she was fully paid and I ended up with one question before I paid them fully and Cheri's reply to me was down the line of "Diane is not willing to answer lengthy emails if my account is not paid and replenished". The end result of my case was not what either one of us was looking for, and, knowing that they did a poor job, she sent me an email with the option to stop representing me and have Cheri help me as she is cheaper on her hourly rate. In a nutshell, it was a pure monetary transaction and they are good at milking people. What hurts the most is that there was no 'human based" interaction. Now about dealing with Sheri. Yes, English is my second language, but guess what? I have a BA degree in English language and literature and I think I understand the language well enough. That being said, I was never insulted in communicating with anyone on planet earth as I was dealing with Sheri's emails. CAPS, underlines, tone, etc... It was all a messed up situation. Side note, the court said it's word, Diane sent me an email wondering if the judge doesn't like me or maybe "doesn't like her". This is not an answer a client expects from an experienced attorney with 30+ years of experience after my bank account was drained to get done with this case. As per Cheri, Diane has been doing this for so long and she can do it with her eyes closed; But unfortunately, once the judge ruled and we knew it was not a satisfactory result, all they wanted is to pull out from the case knowing that i don't have any money left. Original review: RUN. I will share more details but wanted to get the word out ASAP. RUN as fast as you can.

The Law Office of Diane Kaiser came highly recommended by friends of mine who are attorneys in a different area of legal practice. I have worked with Diane Kaiser and her Paralegal/LLP, Cheri Kaser, on and off for a couple of years due to some ongoing family law challenges. I have found both Diane and Cheri to be extremely knowledgeable and professional in their legal practice. They can be very matter of fact and straight forward and that trait has supported me to make informed decisions about the case and better able to navigate the legal process - I appreciate their candor. I received legal advice and legal advocacy that has met and exceeded my expectations. The legal team has been very responsive to calls (that are often of no charge to me), emails, and working collaboratively with me in every aspect of my legal case, such as drafting motions and responses to opposing parties. The legal fees are reasonable compared to other firms in their area of practice. It appears that most of the negative reviews posted here are from parties that were not actually receiving legal services from the firm, had a dubious understanding of legal practice, and/or were opposing parties on a case Diane and Cheri were supporting. To be sure, Family Law cases can be emotionally challenging. I would encourage readers to disregard the comments from people that didn't receive legal services from them and add weight to the voices of the individuals, like me, who have greater peace of mind due to their legal services.

My email interactions with Cheri Kaser; Diane's paralegal, have been VERY unprofessional. Regardless of what is transpiring in our case, Cheri's emails to me were full of inflammatory statements in all-caps, bold letters, underlined and in bold Red letters at times. She made statements that attacked me personally and aggravated an already high-tension situation. My understanding is a "lawyer", who claims to have 33 years of experience, is hired to diffuse tension between the parties, NOT make them worse. The communication I got from her was so aggressively unprofessional I questioned its authenticity. When I followed up on it, asking for confirmation that the tone and word choice was intentional, Cheri confirmed it was. Additionally, she has spoken in place of Diane several times during the development of this case, giving legal advice and even administering a cease and desist order to me, but my understanding is that a paralegal that is only working for the lawyer that was actually hired, and is not allowed to do that. In conclusion, Cheri has been rude, combative, unprofessional and had grossly overstepped her role as paralegal. I would recommend not working with this lawyer based solely on this paralegal's actions and conduct.

Diane drained our bank account and we have nothing to show for it. She’s a mediocre attorney who does absolutely nothing to fight for her clients. I do not recommended her if you need an attorney that can do more than file motions.

Diane has handled my daughter's ongoing family law case for the past four years. Diane and her paralegal, Cheri, have been true advocates and steered my daughter through a difficult time with compassion and understanding. They are both very professional and knowledgeable in handling her case and never once have I doubted that she is in the best possible hands. I am eternally grateful for Diane and Cheri and would recommend them without reservation.