Kovitz Shifrin Nesbit

Nearby Lawyers Illinois Cook County Chicago River North North La Salle Drive

(28 reviews)

Contact Info

Location 640 N La Salle Dr Suite 495, Chicago, IL 60654, USA
Phone +1 312-372-3227
Website http://www.ksnlaw.com/

Reviews

I read through these reviews and I think the positive reviews are correct and the negative reviews are equally correct. Because this appears to be a sizable law firm, it's a roll of the dice who you get. I interacted with this law firm from 2020 to 2022 and had a high-high experience and a low-low experience. Communication (pros): From my PERSONAL experience, the Single File Representative Raquel and the Collection Department Supervisor Adam were really nice to me, always responsive, friendly and patient. They were quick to respond to anything I asked. Robert B. Kogen was responsive too. Communication (cons): I've worked for three law firms (for marketing, editing and technical needs) so I've seen the other side of responsiveness for law firms. This is where Kovitz Shifrin Nesbit's lawyers could be better. They are really bad at keeping you informed of court dates, the results from court dates and will send bills for work you didn't know they did. This is something I hope they've corrected over the past couple of years. I did complain about it, and our condo association was given a credit for one fee I had no idea we were being charged for. I thought that was honorable, even though the case was drawn out due to COVID-19 and courts being closed. The latter would normally make me leave a lower review. However, the reason my star rating is right in the middle is because Kovitz will read condo bylaws with a fine-toothed comb. When I was asked to contact them again as a prior condo board president and condo board treasurer, it didn't take more than a day before they realized an "extraordinary/special" meeting that was held with a few owners was lazily done, didn't follow ANY of the bylaws and the attorney who was hired to defend this meeting didn't read one word from our bylaws. Their letter detailed all the flaws in that meeting. I respect that. Going back to the three law firms I've worked for (no longer work for one, still work with the other two), they are also sticklers for dissecting every word as credible attorneys SHOULD. It bothers me when law firms will take your money to haphazardly breeze through something. Kovitz is the exact opposite. You may actually pay more because they'll get a team of attorneys to read the same doc to make sure their decision is correct before replying to a client. This can be expensive! This law firm was far from perfect, but I also didn't have a one-star or two-star experience with them. So I thought three was a safe rating. The rates are definitely high and will make you just want to settle, but I could say the same for other law firms too. But when I left the board, I didn't leave with a negative experience overall. Plus, I also like their blog. They were the first law firm to announce the "Community Association Manager" change in Illinois law. I think their blog speaks in laymen terms, and it comes in handy for people who don't speak legalese.
We recently re-engaged KSN to represent our Condo Association, and have been very pleased. Quick responses, courteous, polite, and knowledgeable. Bob has been our primary point of contact - nothing but positive things to say about him.
I feel they are dishonest. I own a condo and KSN are the building's attorney. Attorney Kerry Bartell twist and misrepresents things. There is an obvious comflict here between her employment by the board and her responsibility all members. The building has shared sidewalk responsibilities as first floor is recessed. This sidewalk is pitched incorrectly. A previous repair was attempted but was done incorrectly continuing the problem. She twist everything when she contacted alderman and told me to do so as well. She states sidewalk was changed because of me. When clearly it was because of her as her emails show. I never got a response she was in contact with them. This is clear to anyone who sees it. The lies continue even after Chicago Department of Transportation delineation. No answer or evidence has been given to challenge this delineation or the survey. Just denial. Does anyone know the best way the lodge professional complaints for this abuse? She has also ignored board retaliatory action connected to this and altering recorded documents.
Attorneys Kelly and Jonathan from KSN are not only highly skilled and knowledgeable in their respective fields, but they also possess a genuine compassion for their clients. They took the time to listen to our concerns, understand the nuances of our case, and provided us with clear and concise legal advice. Their attention to detail and commitment to achieving the best possible outcome for our condo association was truly remarkable. They were consistently transparent about the progress of our case, the challenges, and the steps they were taking to achieve a fair resolution. They worked with us for 3 or 4 grueling years, constantly hit with unbelievable obstacles one after another. They didn’t give up on us and we are so grateful and appreciative for all their work and sacrifices.
I wish I could not give any star at all! they don't deserve even one! We have a legal case (very severe hoarder) in our condo building. Our KSN lawyer does not have the power to win the case. The lawyer and the judge at the court have post ponded the case to another court and another court, since six months ago for no good reason, but to get more money!! Our fee is near 25000$ while the lawyer will lose the case!

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About Kovitz Shifrin Nesbit

Welcome to the Nearby Lawyers platform, your resource for connecting with experienced legal professionals in your local area. Today, we spotlight Kovitz Shifrin Nesbit (KSN), a law firm located at 640 N La Salle Dr Suite 495, Chicago, IL 60654, USA. With a primary phone number of (312) 372-3227 and a mobile contact of +1 312-372-3227, KSN has been serving the Chicago community and beyond.

Based on available information and direct customer feedback, Kovitz Shifrin Nesbit appears to be a sizable law firm offering a range of legal services. The firm's physical presence is located in a professional office building in Chicago, suggesting a standard legal practice environment. While specific details about the office ambiance are not publicly available, one can generally expect a professional and functional setting conducive to client consultations and legal work.

Kovitz Shifrin Nesbit offers a variety of legal services, with a notable emphasis on community association law and related areas. Based on the provided reviews, their expertise seems particularly strong in navigating the complexities of condominium bylaws and related legal matters. Customers have highlighted their ability to meticulously analyze legal documents, such as condo bylaws, to identify discrepancies and provide accurate legal assessments. This suggests a core service offering focused on providing in-depth legal counsel to condominium associations, homeowner associations (HOAs), and potentially other real estate-related entities.

Beyond community association law, the mention of a "Collection Department Supervisor" indicates that KSN also provides debt collection services. This suggests a broader practice area that may encompass representing creditors in recovering outstanding debts. The positive feedback regarding the responsiveness and professionalism of individuals within this department, such as Raquel and Adam, suggests a client-focused approach in this specific service area.

One of the key features highlighted in the customer reviews is the firm's thoroughness and attention to detail, particularly when it comes to interpreting legal documents. The willingness of multiple attorneys within the firm to review the same document to ensure accuracy before advising a client underscores a commitment to providing well-considered and legally sound advice. While this meticulous approach may potentially lead to higher fees due to the involvement of multiple professionals, it also suggests a dedication to minimizing errors and ensuring the best possible legal outcomes for their clients.

Another notable feature of Kovitz Shifrin Nesbit is their proactive approach to informing the community about changes in Illinois law through their blog. The example provided, regarding the announcement of the "Community Association Manager" change, indicates that KSN actively engages in legal education and outreach. Their blog's use of layman's terms makes complex legal information accessible to a wider audience, which can be a valuable resource for individuals and community associations seeking to understand their legal obligations and rights.

However, it is crucial to present a balanced perspective, as reflected in the provided customer reviews. One reviewer shared both positive and negative experiences, suggesting that the quality of service may vary depending on the specific legal team or individual assigned to a case. The positive aspects included responsive, friendly, and patient communication from specific individuals like Raquel, Adam, and Robert B. Kogen.

On the other hand, the same reviewer pointed out potential areas for improvement in communication, specifically regarding the timely notification of court dates and outcomes, as well as transparency in billing practices. The experience of receiving bills for work that was not explicitly communicated or understood beforehand is a significant concern raised in the review. While the firm did address one such billing issue with a credit, this feedback suggests that potential clients should proactively discuss communication protocols and billing transparency at the outset of their engagement.

Despite these communication concerns, the reviewer ultimately provided a neutral rating, citing the firm's strong ability to meticulously analyze condo bylaws and their willingness to rectify a billing error as positive factors. This suggests that while there may be inconsistencies in client communication, the firm's legal acumen and ethical considerations in addressing billing disputes are noteworthy.

Another recent customer review expresses overall satisfaction with the firm's services, highlighting quick responses, courteous and polite interactions, and the knowledge of their primary point of contact, Bob. This more recent feedback suggests that the firm may have addressed some of the communication issues raised in the earlier review or that different clients experience varying levels of communication effectiveness based on their specific case and assigned team.

In terms of promotional information, based on the available data, Kovitz Shifrin Nesbit's strengths appear to lie in their deep understanding of community association law, their commitment to thorough legal analysis, and their proactive engagement with the community through their informative blog. Potential clients, particularly condominium and homeowner associations in the Chicago area, may find their expertise in navigating complex bylaws and legal requirements to be a significant advantage. The firm's willingness to dissect legal documents with a "fine-toothed comb" can provide a high level of assurance that legal matters are handled with precision and accuracy.

For local users in the Nearby Lawyers platform seeking legal assistance, Kovitz Shifrin Nesbit presents itself as a firm with significant experience in community association law and a commitment to in-depth legal analysis. While some past clients have noted inconsistencies in communication, recent feedback indicates positive experiences with responsiveness and client service. It is advisable for potential clients to have clear discussions about communication expectations and billing practices at the beginning of any engagement to ensure a smooth and transparent working relationship. The firm's location in Chicago makes them readily accessible to local residents and businesses seeking legal counsel in their areas of expertise.

In conclusion, Kovitz Shifrin Nesbit offers a range of legal services with a strong focus on community association law. Their meticulous approach to legal analysis and their engagement with the community through their blog are notable strengths. While past communication challenges have been reported, recent feedback suggests improvements in client service. Local users seeking experienced legal counsel in community association law and related areas may find Kovitz Shifrin Nesbit to be a valuable resource.