Keller & Goggin

For individuals in Philadelphia seeking legal representation, particularly within the "Nearby Lawyers" category, Keller & Goggin is a firm located at 1420 Walnut St, Philadelphia, PA 19102, USA. This address places the firm in a central and prominent part of the city's financial and legal district. Being on Walnut Street, in a multi-story office building, suggests a professional and formal environment, typical of established law practices in a major metropolitan area.

The environment of Keller & Goggin, located in a high-rise building on Walnut Street, would be that of a standard, professional legal office. Such an environment is designed to facilitate serious legal discussions and maintain client confidentiality. The central location provides accessibility for clients from various parts of Philadelphia and surrounding areas. While specific details about the interior design are not provided, it can be assumed to be a well-maintained and organized space appropriate for a legal firm handling significant cases.

Keller & Goggin specializes in several key areas of law, with a strong focus on personal injury. Most notably, they are known for advocating for injured railroad workers under the Federal Employers' Liability Act (FELA). This is a specialized area of law that allows railroad employees to seek damages for injuries caused by employer negligence. The firm has a track record of earning substantial settlements and awards, valued in the millions, from major railroads including Amtrak, Norfolk Southern, CSX, and SEPTA. Beyond FELA claims, their practice areas also include general personal injury cases such as construction accidents, burn injuries, catastrophic car/truck accidents, professional negligence (including against doctors and lawyers), premises liability (failures to maintain safe property), recreational accidents, dram shop/liquor liability, and other workplace accidents. Additionally, external information indicates that they handle employment and labor law matters.

A notable feature of Keller & Goggin, as advertised externally, is their extensive experience and success in securing large settlements for their clients, particularly in the complex field of railroad injury claims. Their attorneys are described as trial attorneys dedicated to advocating the rights of injured individuals. This commitment to litigation and their expertise in specialized federal statutes like FELA are significant strengths for clients with such specific needs.

However, it is crucial to present a balanced view by examining the provided client reviews, which paint a starkly different and concerning picture of the firm's client service. The review states: "They only do what they have to do !!!! And they don't care about there clients at all !!!! I should have fired them !!!! They don't even return phone calls EVER. they really stuck it to me !!!! You live and learn 😪". This feedback highlights severe dissatisfaction regarding client care and communication. The client explicitly claims that the firm "don't care about there clients at all" and, critically, "don't even return phone calls EVER." The feeling of being "stuck it to me" suggests a deep sense of betrayal or adverse outcome perceived as a result of the firm's actions or inaction.

This review, while singular in the provided information, raises significant red flags. It directly contradicts the common expectation of professional legal service, which includes consistent communication, client care, and dedicated representation. The complete lack of returned phone calls, if accurate, indicates a serious breakdown in client relations and firm responsiveness. For a firm that potentially handles complex and high-stakes personal injury cases, such a communication failure can be devastating for clients who rely on their attorneys for updates and guidance during stressful times.

From a promotional standpoint, while the firm may highlight its successes in terms of recovered millions and specialized expertise in FELA claims, the public availability of such negative feedback directly impacts its overall reputation. The firm's use of a toll-free number (800) 666-3352 and mobile phone (+1 800-666-3352) aims to promote accessibility for potential clients. However, the client's complaint about unreturned calls directly undermines this perceived accessibility.

For individuals searching for "Nearby Lawyers" in Philadelphia, especially those with personal injury or employment law needs, the firm's central location is convenient. However, the severe negative feedback regarding communication and client care must be a primary consideration. Prospective clients should approach this firm with caution, potentially seeking more recent and diverse reviews, and explicitly discussing communication protocols and expectations during initial consultations. It would be advisable to inquire about how client calls are handled and what guarantees are in place for responsiveness, especially for a firm operating on such a large scale as indicated by their broad range of cases and high recoveries.

In conclusion, Keller & Goggin, located at 1420 Walnut St, Philadelphia, PA 19102, USA, is a legal firm specializing in personal injury, particularly FELA claims for railroad workers, as well as general personal injury and employment law. The firm operates within a professional, centrally located urban environment and advertises a strong track record of large settlements and specialized expertise. However, a significant client review indicates severe dissatisfaction with their client care and communication, alleging a complete lack of responsiveness and a perception that the firm only performs the bare minimum. This extreme discrepancy in client experiences necessitates that potential clients seeking a "Nearby Lawyer" conduct thorough due diligence and manage their expectations regarding communication and client service when considering Keller & Goggin.