Kavanagh Grumley & Gorbold LLC

Nearby Lawyers Illinois Will County Joliet North Ottawa Street

(26 reviews)

Contact Info

Location 111 N Ottawa St, Joliet, IL 60432, USA
Phone +1 815-727-4511
Website https://www.kggllc.com/

Reviews

Referred to Jeff and Bryan by another lawyer! Non-Responsive to phone calls, emails, etc. Jeff kept making reasons for why he couldn’t response! Even said he had talked to the other party… come to find out… they had no clue who was representing me! Find someone else! These are not your guys!
I should have listened to the previous reviews. I ended up paying more than TWICE the amount, that’s the reason they charge hourly. Then if you dispute the fees they threaten to take you to court. My attorney showed up in a jean skirt and a nose piercing. They are so rude, hard to get a response from them, ONLY WHEN THEY ARE BILLING YOU THEY RESPOND IMMEDIATELY.
Not only incorrectly typed up our agreed upon divorce terms, but then also ignored my phone message and email asking about the mistake. Called them again about a week later and left another message. When she called me back, I was told they weren't going to change it, despite their mistake, and that I had to file documents with the court. At least she explained the process during this call, which wasn't initially explained to me, but, during the entire call, I felt she was annoyed and not wanting to deal with the issue they created. Also was told during the call that she apologized for the mistake last week, which wasn't the case at all. Do not recommend this business.
Absolutely horrendously rude staff, unwilling to compromise or listen to you as an individual. Will only talk via lawyers after snapping at you for trying to ask questions about something you don't understand & may be detrimental to your life. Don't expect any empathy or kindness from anyone except the lady who answers the phones. One attorney actually HUNG UP on me mid-sentence because I started having a panic attack about a legal situation I'm having trouble understanding. Instead of asking me to calm down (I was clearly starting to cry and hyperventilate), and saying her piece, she got nasty with me and hung up. Do NOT waste your money on this cold, soulless place.
I beg you, do not use this law office. My experiences with Chantal Host as a guardian ad litem (GAL) have been nothing but unprofessional at best. She was supposed to do an investigation as a GAL for my joint custody case, and I have experienced the following: 1. She never did an investigation. She interviewed me, my daughter and her mother in her office once per person. Several months later, she was court ordered to do a thorough investigation, and she did NOTHING, not even a phone call, from the time of the interviews to the end of the court dates. 2. She actually LIED, both to me and my lawyer, saying that she did do more, specifically interviewing my wife, my parents and (current) in law's, but no one had ever heard of her before. 3. She had every opportunity to do any sort of investigation, put forth any kind of effort, and did not. We started our joint custody case in August 2014, and it took until September 2015 for it to end. She had almost an entire year to call family and friends, investigate the school my daughter was attending, or even to do a home visit -- yes, she never even attempted a home visit. Yet, even though she was instructed by the court, she chose not to do her job. 4. She has not responded to a single phone call or email I have ever sent her after the in office interviews took place in the fall of 2014. 5. Just today (10/27/15) I received an email saying that Chantal was going to take me to court for funds that I owed her (since September 2015) that she never told me I owed her. Not a single email or letter was sent to me about any sum I owed her whatsoever until she was ready to take me to court over it. She even saw me in court on our last court date (In August 2015) and STLL said nothing. Again, no calls, no emails, no mail. I promise this is not a lie: I don't even have a BILL. Her secretary just sent an email saying I was being taken to court, and that I was expected to pay the remainder of what I owed for her "services." Without any record of how those funds accumulated through her "services." Please do not use this GAL. She did not work for me and therefore she did not work for the wellbeing of my child. If you love your children, DO NOT OBTAIN SERVICES HERE.

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About Kavanagh Grumley & Gorbold LLC

For residents and businesses in Joliet, Illinois, and the surrounding areas, identifying legal representation often begins with exploring options under categories like "Nearby Lawyers." This platform aims to connect individuals with local attorneys capable of addressing a diverse range of legal needs. Among the firms listed in this category is Kavanagh Grumley & Gorbold LLC, located at 111 N Ottawa St, Joliet, IL 60432, USA. This introduction will provide an objective overview of the firm, based on its publicly available information and direct client feedback provided.

The firm's location at 111 N Ottawa St in Joliet places it in a central and accessible part of the city. A downtown location is often indicative of a well-established legal practice, offering convenience for clients who may need to visit the office for consultations, document signings, or other legal proceedings. The environment of a law office is typically designed to be professional, confidential, and conducive to discussing sensitive legal matters. Clients visiting Kavanagh Grumley & Gorbold LLC would expect a similar professional setting to facilitate their legal interactions.

Kavanagh Grumley & Gorbold LLC can be reached via phone at (815) 727-4511 or mobile phone at +1 815-727-4511. These contact numbers are the primary means for prospective clients to inquire about the firm's services, schedule appointments, and communicate with their legal team. In the legal profession, effective communication channels are crucial for client satisfaction and efficient case management.

While specific detailed information about the full spectrum of legal services offered by Kavanagh Grumley & Gorbold LLC is not explicitly provided in the prompt, law firms of this nature in a city like Joliet typically offer a range of services that might include, but are not limited to:

Civil Litigation: Handling disputes between parties that seek monetary damages or specific performance rather than criminal sanctions. This can encompass contract disputes, property disputes, personal injury claims, and more.
Family Law: Addressing matters such as divorce, child custody, child support, spousal maintenance, and adoption. These cases often require sensitive and empathetic legal guidance.
Real Estate Law: Assisting with residential and commercial property transactions, leases, zoning issues, and real estate disputes.
Estate Planning and Probate: Guiding clients through the creation of wills, trusts, powers of attorney, and navigating the probate process after the death of a loved one.
Business Law: Providing legal counsel to businesses on formation, contracts, corporate governance, and commercial disputes.
Personal Injury: Representing individuals who have suffered injuries due to the negligence or wrongdoing of others, seeking compensation for medical expenses, lost wages, and pain and suffering.

The features of a legal practice, particularly those highlighted by client experiences, are crucial for potential clients in the "Nearby Lawyers" category. In this regard, the provided customer reviews offer direct insights into the perceived strengths and weaknesses of Kavanagh Grumley & Gorbold LLC:

One client stated: "Referred to Jeff and Bryan by another lawyer! Non-Responsive to phone calls, emails, etc. Jeff kept making reasons for why he couldn’t response! Even said he had talked to the other party… come to find out… they had no clue who was representing me! Find someone else! These are not your guys!"

Another review detailed: "I should have listened to the previous reviews. I ended up paying more than TWICE the amount, that’s the reason they charge hourly. Then if you dispute the fees they threaten to take you to court. My attorney showed up in a jean skirt and a nose piercing. They are so rude, hard to get a response from them, ONLY WHEN THEY ARE BILLING YOU THEY RESPOND IMMEDIATELY."

These reviews bring several key features (or perceived lack thereof) to light:

Responsiveness and Communication: A significant concern raised by both reviewers is the firm's perceived lack of responsiveness to phone calls and emails. Effective and timely communication is a cornerstone of client satisfaction in legal services, as clients rely on their attorneys for updates and clarity on their cases. One client specifically mentioned that the firm was "hard to get a response from them, ONLY WHEN THEY ARE BILLING YOU THEY RESPOND IMMEDIATELY," suggesting that responsiveness might be selective.
Transparency and Honesty: One review alleges a situation where a lawyer claimed to have spoken with the other party, which later turned out to be false. Trust and transparency are fundamental to the attorney-client relationship, and any perceived lack of honesty can severely damage that trust.
Billing Practices and Fee Disputes: The second review indicates a significant concern regarding billing, stating that the client "ended up paying more than TWICE the amount" and that the firm "threaten to take you to court" when fees were disputed. This suggests potential issues with fee estimation, hourly billing practices, and the firm's approach to resolving billing discrepancies. Clear communication about fees and billing is essential before engaging legal services.
Professionalism and Demeanor: The detail about an attorney showing up in a "jean skirt and a nose piercing" and being "so rude" speaks to perceived issues with professional appearance and client demeanor. While dress codes can vary, a client's comfort with their attorney's professional presentation and communication style is crucial. Politeness and respectful interaction are generally expected in client-attorney relationships.

In terms of promotional information, law firms typically highlight their expertise, client successes, and commitment to zealous advocacy. However, in the absence of direct promotional content provided in the prompt, and with the presence of critical client reviews, an objective introduction must incorporate both. The reviews serve as direct feedback from the client's perspective, providing valuable insights into the firm's operational aspects from a consumer standpoint. While law firms aim to project an image of reliability and professionalism, client experiences can sometimes present a different picture.

For local users considering Kavanagh Grumley & Gorbold LLC, it is important to weigh these client experiences alongside any other information available about the firm's services and areas of practice. When selecting a lawyer from the "Nearby Lawyers" category, prospective clients are always advised to conduct thorough due diligence, which may include reviewing multiple sources of information, checking bar association records, and arranging initial consultations to assess responsiveness, communication style, and fee structures directly before making a decision.