Contact Info
- Location 140 3rd St, Los Altos, CA 94022, USA
- Phone +1 408-727-8882
- Website http://www.calemons.com/
Reviews
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I lease a 2022 Land Rover Discovery that was plague with “low battery-Please start engine” warning. I been told multiple times by the service department that i have to drive long distance. The third time i took the vehicle for service they will just charge the battery and send me on my way and a week later the warning comes back and the problem worsen. The trunk will not open, the key will not function, the vehicle will stall, the screen intermittently black out on me. I started to lose faith on the vehicle and i feel it did not really give me the value and performance LR promised their consumer. Before then i was driving a 20 year old car but when i was diagnosed with Breast Cancer and my treatments are out of town long drives we decided to lease a more reliable vehicle to get to all my Medical appointments that are out of town but we end up with a very unreliable vehicle and LR service Dept. are very dismissive and lack of concern. By the 5th occurrence of the warning my frustrations turned into hopelessness. I know there is a Lemon Law but i have no knowledge about it just as many others until we have car problems. I started reading if my car problems qualify but i was adamant and i start looking up a California Lemon Lawyers to help me sort it out. I chance upon Atty. Scott on avvo answering lemon law questions and upon checking he has a stellar review. The next day i decided to call his office and i spoke to the Intake specialist Leilani. She was very informative and she asked me to send her all my work orders and she will submit it for review if my case qualify. Few days later she called me by phone that they will take my case, I breathed a sigh of relief. The same day i was sent a retainer document to sign. This is not an overnight-quick process. It takes patience and tolerance. communications are through email so that there are paper trail to go back to. However slow i am confident that the firm is on my side. Emails are promptly returned and answer. Leilani is very thorough and informative. When my case went to the next step Breana Hildebrant gave me the minute order of my case and has been so amazing to communicate to. Atty. Scott took on my case. He’s very generous of his knowledge, very informative and thorough. He returns emails promptly and he gives me a call when needed. He was honest and transparent. He advice me not to expect too much but he promised me that he will do his best for me and i never doubted him for a second. Sure enough he over delivers. The settlement offer was more than i expected and thats because of his expertise and many years of experience in the business. My case took 11 months from start to settlement. A radio silent for few months its because the firm have no control over the response of the Manufacturer and the court takes a lot of time as well but when the ball start rolling Atty Scott is on it. He is the best. He would not be highly rated for no reason. There are honest people out there and Atty. Scott, Leilani and Breana are one of them. They take pride of what they do. Its comforting to know that there are good, honest firm who will fight for you and your hard earned money and make these Car Manufacturer accountable. Dear Atty. Scott, Leilani and Breana, Thank you from the bottom of my heart. As i continue my battle with Breast Cancer you have no idea how appreciative i am that i am now in a position to put myself in a better vehicle. My settlement would help me pay my new car and that is something less of me to worry. I cant thank you enough but please know that you made my struggle a little easier to bear because of your dedication to your chosen profession. Thank you so much. Sincerely, Noreen A.
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This is my first experience with really any attorney, K&K were recommended by a friend of a friend and I’m glad they were! They heard about my lemon Law case and said I have a solid case and should be able to get the help I was looking for. They got all the information I had and took care of all the communication with the auto manufacturer. Had a number that I was looking for based on the money I had spent previously and loss of use, insurance, interest, etc…K&K went to work and got me more than I was after! The process took a long time but that’s not their fault, what auto mfg would want to hurry up and give someone a settlement? None! But they kept on them and got me paid, thank You so much for your efforts! I hope I don’t ever have to use you again but if I do I’ll definitely be calling!
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I'm grateful to Scott Kaufman for sharing his knowledge and expertise in order to help me understand the best steps for my lemon law claim. He immediately explained the extent to which a lawyer would be able to help and offered clear, detailed explanations of how the circumstances of my situation affected the potential outcomes. Following his recommendation, I am not being taken on as a client, but I appreciate his guidance and would feel confident hiring him as my attorney in the future.
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Scott came highly recommended through another lawyer, and over the past ten years, I have had the pleasure of using his legal services on multiple occasions. Each time, the outcome exceeded my expectations. Not only has Scott provided me with excellent legal representation, but he has also offered invaluable advice on navigating complex negotiations. As our professional relationship has grown over the years, I have come to appreciate that it extends beyond the typical lawyer-client dynamic. Our occasional conversations and coffee meetings have added a personal touch to our connection. Overall, I am extremely satisfied with Scott's services and appreciate the exceptional outcomes he has achieved for me. I highly recommend his expertise to anyone in need of legal assistance.
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I had bought a 4-year-old used truck from a small mom and pop dealership. The transmission blew the 2nd day I owned the truck and was in and out of the shop for the next 4 months. I was told by numerous law firms that my truck did not meet the criteria to go through the lemon law process due to numerous different factors. I reached out to Kaufman & Kavicky and they informed me that not only DID my truck meet the criteria, but they were confident that they could win the lawsuit against Ford Motor Company and accepted my case. The entire process took quite a few months but they did in-fact win the lawsuit. The outcome being that Ford paid off the entire financed amount, I received every single dollar back that was associated with that truck IE: initial down payment, monthly payments, interest paid, rental car fees ect. The whole Kaufman & Kavicky team was very responsive and answered all questions and concerns in a very timely manner.
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About Kaufman & Kavicky
For many Californians, a new car represents freedom and reliability, a vital tool for navigating the vast distances of our state, whether for work, family, or critical medical appointments. However, when a seemingly reliable new vehicle turns out to be a "lemon"—plagued with persistent defects that impair its use, value, or safety—the frustration can quickly turn into hopelessness. This is where California's Lemon Law comes into play, offering a critical avenue for consumers to seek redress, but navigating its complexities requires the expertise of specialized legal professionals. Kaufman & Kavicky, located in Los Altos, CA, stands as a highly-rated and deeply committed law firm dedicated to championing consumer rights under the Lemon Law.
Led by Attorney Scott, and supported by an exceptional team including Intake Specialist Leilani and legal professional Breana Hildebrant, Kaufman & Kavicky has earned stellar reviews for their honesty, transparency, and relentless pursuit of justice for their clients. This article will provide a clear, engaging, and informative overview of Kaufman & Kavicky, detailing their convenient location, their specialized services in Lemon Law, and the distinctive features that make them an ideal and trusted resource for Californians battling faulty vehicles and unresponsive manufacturers. Their dedication to making car manufacturers accountable and fighting for their clients' hard-earned money resonates deeply with local users seeking reliable legal assistance.
Kaufman & Kavicky is conveniently located at 140 3rd St, Los Altos, CA 94022, USA. This address places the firm in a very accessible and central part of Los Altos, a vibrant city nestled within California's bustling Silicon Valley. Third Street is generally easy to navigate, contributing to the office's straightforward accessibility for clients coming from various directions within Los Altos and its surrounding communities.
Los Altos's strategic position within Santa Clara County means that the office is readily accessible for residents not only within Los Altos itself but also from nearby cities such as Palo Alto, Mountain View, Sunnyvale, and Cupertino. This geographic advantage minimizes travel time and inconvenience for clients who may already be dealing with the frustrations of a faulty vehicle. For those traveling by car, central Los Altos typically offers various public parking options in the vicinity, which adds to the convenience of scheduled appointments. While specific public transportation routes are not explicitly detailed, central downtown locations are usually well-served by local bus lines, further enhancing accessibility for a broader range of clients. The professional setting of the office on Third Street suggests a conducive environment for detailed discussions about complex legal matters. This thoughtful and central location underscores Kaufman & Kavicky's commitment to serving the California community with convenience and professionalism.
Kaufman & Kavicky specializes specifically in California Lemon Law. This highly focused area of practice ensures that the firm possesses deep expertise and up-to-date knowledge of the regulations designed to protect consumers who have purchased or leased defective vehicles.
Key services offered by Kaufman & Kavicky include:
- Lemon Law Claims: Representing consumers with vehicles that have repeated, unfixable defects that substantially impair their use, value, or safety, or have been in the shop for an excessive number of days.
- Vehicle Buybacks: Assisting clients in seeking a full buyback of their defective vehicle from the manufacturer, which typically includes the purchase price, finance charges, taxes, and other related costs, less a mileage offset.
- Cash Settlements: Negotiating cash settlements with auto manufacturers to compensate clients for the diminished value of their defective vehicle, allowing them to keep the vehicle while receiving monetary compensation.
- Vehicle Replacement: Facilitating the replacement of a defective vehicle with a new, comparable one from the manufacturer.
- Representation Against Auto Manufacturers: Vigorously advocating on behalf of clients against large car manufacturers, holding them accountable for their products and service departments.
- Review of Service Records: Thoroughly examining vehicle service records and repair attempts to determine if a vehicle qualifies under California Lemon Law. This is a crucial initial step, as highlighted by client experiences.
- Communication with Manufacturers: Handling all communication and negotiations with auto manufacturers, shielding clients from the often-frustrating back-and-forth.
- Legal Counsel and Guidance: Providing clear, honest, and transparent advice throughout the entire Lemon Law process, setting realistic expectations and guiding clients at every step.
The firm's dedication to this specific niche ensures a high level of proficiency and a client-centered approach to resolving complex vehicle defect cases.
Kaufman & Kavicky stands out through several exceptional features and highlights, as consistently praised in client testimonials:
- Stellar Expertise in California Lemon Law: Attorney Scott is described as having "stellar review" and being "very generous of his knowledge, very informative and thorough." His "expertise and many years of experience in the business" directly lead to "over-deliver" on settlement offers, showcasing deep mastery of Lemon Law.
- Honest and Transparent Communication: Clients highlight Attorney Scott's honesty and transparency. He advises clients not to expect too much but promises to do his best, and critically, "never doubted him for a second." This builds immense trust, which is vital in protracted legal processes.
- Exceptional and Responsive Team: The firm's support staff, particularly Intake Specialist Leilani and Breana Hildebrant, receive high praise. Leilani is described as "very informative" and "very thorough," handling initial case qualification. Breana is "amazing to communicate to," providing crucial updates. Prompt email returns and calls when needed are consistent themes, ensuring clients feel supported.
- Relentless Advocacy: The firm's dedication to "keeping on them" (the auto manufacturers) and making "Car Manufacturer accountable" demonstrates a tenacious and aggressive approach to fighting for client rights and hard-earned money, even when the process takes time.
- Results That Exceed Expectations: Client testimonials confirm that settlement offers were "more than I expected" due to Attorney Scott's expertise. This commitment to over-delivering on promises is a significant highlight.
- Empathy and Understanding: One client's deeply personal story highlights the firm's compassionate understanding of the impact a faulty vehicle had, especially during breast cancer treatments. The client's gratitude for enabling them to get a "better vehicle" speaks to the firm's positive impact on real lives.
- Efficient Use of Communication Channels: The firm's reliance on email for communication ensures a "paper trail," which is essential for documentation in legal cases. This organized approach contributes to the overall efficiency.
These features collectively paint a picture of a highly competent, ethical, and client-focused law firm that delivers outstanding results in complex Lemon Law cases.
As a professional legal service, Kaufman & Kavicky, while committed to client accessibility and transparent practices, does not typically offer "promotions" or "special offers" in the retail sense, adhering to legal ethical guidelines. However, their commitment to their clients' financial well-being is evident in their approach to compensation.
Prospective clients interested in engaging Kaufman & Kavicky for their California Lemon Law needs are encouraged to inquire directly about:
- Contingency Fee Basis: Lemon Law cases are frequently handled on a contingency fee basis. This means that the client typically does not pay attorney fees upfront. Instead, the firm's fees are a percentage of the settlement or award obtained. This arrangement is highly beneficial for consumers, as it minimizes financial risk and aligns the firm's success directly with the client's success. Clients often only pay if the firm wins their case.
- Free Case Review/Initial Consultation: As evidenced by client testimonials, the firm offers an initial review process where clients send in their work orders for the team to determine if their case qualifies. This "no-cost" initial assessment is a significant benefit, allowing individuals to understand the viability of their Lemon Law claim without any financial commitment.
- No Control Over Manufacturer Response Time: While the firm works diligently, they are transparent that they "have no control over the response of the Manufacturer and the court takes a lot of time." This honest expectation setting is a form of transparency that benefits clients by managing their patience through a process that can take many months (e.g., 11 months from start to settlement as noted by a client).
For precise details on how fees are structured and to initiate a case review, direct contact with Kaufman & Kavicky is the most effective approach.
To connect with Kaufman & Kavicky for expert California Lemon Law assistance or inquiries, please use the following contact information:
Address: 140 3rd St, Los Altos, CA 94022, USA
Phone: (408) 727-8882
Mobile Phone: +1 408-727-8882
Calling the office directly is the most efficient way to speak with their intake specialist, Leilani, or another team member to begin the process of reviewing your vehicle's issues and determining if your case qualifies under California Lemon Law.
For locals in Los Altos and throughout the broader California region, particularly those struggling with problematic vehicles and unresponsive manufacturers, Kaufman & Kavicky stands out as an exceptionally suitable and highly recommended legal resource. The firm's unwavering specialization in California Lemon Law ensures that clients benefit from deeply concentrated expertise, a critical factor when challenging large auto corporations.
The glowing client testimonials powerfully underscore the firm's core strengths: the stellar legal knowledge of Attorney Scott, the remarkable support and communication from Leilani and Breana, and a collective commitment to honesty, transparency, and tenacious advocacy. For a consumer, facing a "lemon" vehicle can be a source of immense stress and financial burden, as evidenced by a client's personal battle with breast cancer alongside vehicle reliability issues. Kaufman & Kavicky’s ability to "over-deliver" on settlements and "make these Car Manufacturer accountable" provides a crucial lifeline and profound peace of mind.
In conclusion, Kaufman & Kavicky offers a rare blend of specialized expertise, unwavering client dedication, and a proven track record of securing substantial results. For any Californian grappling with a defective vehicle and seeking their rightful compensation, this firm is not just a legal option but a highly trusted partner in consumer justice.
Kaufman & Kavicky Location
140 3rd St, Los Altos, CA 94022, USA
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