John L Castillo- Attorney at Law
Nearby LawyersCaliforniaOrange CountySanta AnaFrench CourtEast Washington Avenue
Open Hours:
Monday, 9:00 AM - 5:00 PM
Tuesday, 9:00 AM - 5:00 PM
Wednesday, 9:00 AM - 5:00 PM
Thursday, 9:00 AM - 5:00 PM
Friday, 9:00 AM - 5:00 PM
Saturday, Closed
Sunday, Closed
John L Castillo- Attorney at Law Introduce
Welcome to the profile of John L Castillo- Attorney at Law, a legal practice located at 209 E Washington Ave in Santa Ana, California. As a part of the "Nearby Lawyers" platform category, this listing aims to provide local users with essential information to help them make informed decisions when seeking legal representation. John L Castillo- Attorney at Law can be contacted at (714) 550-1244 or via mobile phone at +1 714-550-1244.
Based on available online reviews, the experiences with John L Castillo- Attorney at Law appear to be varied. One review recounts a positive experience from approximately three decades ago, where Mr. Castillo represented the client's mother during a divorce. This feedback highlights Mr. Castillo as an "honest lawyer" who "treated her well" and secured a favorable outcome for her in the divorce proceedings. This historical perspective suggests a foundation of integrity and competence in his legal practice.
However, a more recent review presents a starkly contrasting experience. Written on behalf of the reviewer's mother, a client of the firm, this account describes a "disappointing encounter" marked by "incredibly rude and dismissive" staff. The reviewer felt their concerns were treated as irrelevant and alleges that their mother was taken advantage of during her case. This feedback raises serious concerns about the current customer service and professionalism at the firm. The reviewer specifically mentions feeling "stupid" when asking questions and expresses disappointment in the lack of honesty and niceness they expected from legal professionals.
Furthermore, this recent review criticizes the quality of legal assistance provided. The reviewer states that the attorneys seemed "uninterested and unwilling to invest time" in the case, lacking the "expertise and dedication needed to handle my legal matters competently." Poor communication is also highlighted, with the client reportedly feeling "isolated for weeks" due to a lack of updates and experiencing further rudeness and lack of professionalism when attempting to follow up with a staff member named Adriana Pimental. The reviewer concludes by expressing their belief that the firm made a "mockery of the law" and that their family paid a "very high price for their negligence, incompetence, and lack of passion for justice," urging potential clients to take their experience into serious consideration.
Considering these two contrasting reviews, it is challenging to provide a definitive assessment of the current environment, services, and features of John L Castillo- Attorney at Law. The positive feedback from the past suggests a lawyer who was once known for honesty and achieving good outcomes for his clients, at least in divorce cases. This historical reputation might still hold some weight for potential clients seeking experience in family law matters.
However, the recent negative review paints a concerning picture of the firm's present-day operations. Allegations of rude and dismissive staff, a lack of interest and dedication from the attorneys, poor communication, and feelings of being taken advantage of are serious red flags. These issues could significantly impact a client's experience and the quality of legal representation they receive. The mention of feeling "stupid" for asking questions and the overall lack of professionalism described are particularly troubling for a service that should be built on trust and clear communication.
In terms of services, the historical review specifically mentions divorce representation. The recent negative review does not detail the specific type of legal matter the mother was involved in, but it implies a broader dissatisfaction with the firm's handling of the case. Without further information, it is difficult to ascertain the full range of legal services currently offered by John L Castillo- Attorney at Law.
Regarding features, the historical review points to Mr. Castillo's honesty and ability to secure a good deal for his client. The recent review, conversely, highlights a lack of these very qualities in the current practice, along with poor customer service and communication. This discrepancy underscores the importance for potential clients to conduct their own thorough research and consider the most recent feedback when making a decision.
Promotional information is limited based on the provided reviews. The positive historical feedback could be seen as a past promotion of the firm's integrity and effectiveness in divorce cases. However, the recent negative review serves as a strong caution against relying solely on past reputation. There is no current promotional material or specific service offerings detailed in the provided text.
For local users in Santa Ana seeking a "Nearby Lawyer," the information available for John L Castillo- Attorney at Law presents a mixed picture. While there is a positive account from the past regarding divorce representation, the recent, detailed negative review raises significant concerns about the firm's current practices, particularly in customer service, communication, and the perceived level of dedication and expertise. Potential clients should weigh these contrasting perspectives carefully. It would be prudent to seek additional information, perhaps through other online reviews or by directly contacting the firm for a consultation to assess their current environment and approach to client service.
In conclusion, John L Castillo- Attorney at Law in Santa Ana has received both positive historical feedback and a concerning recent negative review. The positive review highlights past honesty and effectiveness in divorce cases, while the negative review details issues with rude staff, lack of attorney dedication, poor communication, and overall unsatisfactory legal assistance. Local users considering this firm should be aware of these differing experiences and conduct thorough due diligence to determine if John L Castillo- Attorney at Law meets their current legal needs and expectations.
Location
Customer Reviews
(2 reviews)
My mom used Mr. Castillo for her divorce about 30 some years ago. He was an honest lawyer, treated her well, and got her the best deal for her part of the divorce. Thank you Mr. Castillo! My mom says hello!
I’m writing this review on behalf of my mother. She was a client of this law firm. It’s unfortunate I must say it was one of the most disappointing encounters I’ve ever had with a professional service. From the very beginning, the staff was incredibly rude and dismissive, making me feel like my concerns were irrelevant. I was helping my mother through this case and these people took advantage. DO NOT COME HERE. I spoke to someone after the case was over and it’s so sad to see how many things incorrectly this place had done. Not only was the customer service lacking, but the legal assistance I sought was also far from satisfactory. Despite my clear explanation of the situation, the attorneys seemed uninterested and unwilling to invest time in my case. They didn’t add effort or bother to help when I had a question they always made me feel stupid. Of course I don’t know anything about the law so the least I expected was them to be honest and nice. Instead it was the complete opposite. It was evident that they lacked the expertise and dedication needed to handle my legal matters competently. Additionally, their communication was terrible. I was left isolated for weeks because we were too scared to speak up. Not only, they never let us know about any updates, when I tried to follow up, I was met with more rudeness and a complete lack of professionalism from Adriana Pimental. Given that these are licensed professionals, that are held to such a high standard, it is heartbreaking to see them make such a mockery of the law. We were entirely are their mercy, and have paid for a very high price for their negligence, incompetence, and lack of passion for justice. I hope that anyone reading this, take serious consideration when determining whether or not to hire this firm.
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