Jeffrey W. Steinberger Introduce
For users in the Beverly Hills area seeking legal counsel through the "Nearby Lawyers" platform, we present information regarding Jeffrey W. Steinberger, located at 9100 Wilshire Blvd #725E, Beverly Hills, CA 90212, USA. Situated on the iconic Wilshire Boulevard in Beverly Hills, this location suggests a professional presence within a well-established business district. While details about the interior environment of the office are not specified, clients typically expect a professional and confidential setting for legal consultations and case management.
Jeffrey W. Steinberger can be contacted at (323) 658-8484 or via the mobile number +1 323-658-8484. However, it is crucial for potential clients to carefully consider recent customer reviews available online before engaging this law office. The provided reviews paint a concerning picture regarding billing practices and client communication.
One review details an experience where a person attempted to make a one-time payment on behalf of a family member but was allegedly charged multiple times without authorization. The reviewer claims that despite explicitly stating the payment was a one-time occurrence, the law office charged their account again the following day and then a third time a month later. The reviewer expresses frustration with the delay in processing a refund and alleges evasive behavior when attempting to contact the relevant individual at the firm. Ultimately, the reviewer resorted to filing a fraud claim with their bank to reverse the unauthorized charges and strongly advises against using this law firm.
Another review echoes similar concerns regarding billing practices and communication. This reviewer states they made a deposit for their boyfriend with the explicit understanding that it was a one-time payment, only to have their card charged again three weeks later. The reviewer alleges a "complete runaround" when contacting the office and further claims that no attorney from the firm appeared in court to represent their boyfriend, despite having proof of this absence. Consequently, as the case was dismissed, they requested a refund of their initial deposit but were allegedly refused. The reviewer expresses a lack of trust in the law firm due to perceived dishonesty and also mentions rude behavior from an individual at the firm. This reviewer also notes that after their negative experience, they found other reviews detailing similar issues, reinforcing their negative assessment and warning others against doing business with this firm.
Given these explicit and negative customer experiences, a detailed description of the firm's services, features, or promotional information based solely on these reviews would be unreliable and potentially misleading. Instead, it is imperative to highlight the serious concerns raised by these reviewers regarding:
- Unauthorized and Repeated Billing: Multiple allegations of charging clients' accounts without proper authorization and despite explicit instructions for one-time payments.
- Difficulties in Obtaining Refunds: Reported delays and resistance in processing refunds for alleged unauthorized charges or unrendered services.
- Poor Communication and Customer Service: Allegations of runarounds, unreturned calls, and rude behavior from staff.
- Lack of Representation: A claim that an attorney failed to appear in court despite the client having retained the firm.
- Dishonesty and Lack of Trust: Explicit accusations of lying and a general lack of trust in the firm's practices.
It is important to note that these reviews represent individual experiences and may not be representative of every client's interaction with Jeffrey W. Steinberger's office. However, the consistency and seriousness of the allegations warrant significant caution for potential clients.
For local users in Beverly Hills and the surrounding areas searching within the "Nearby Lawyers" category, the address on Wilshire Boulevard might suggest a reputable establishment. However, in light of the available customer feedback, it is strongly recommended that individuals considering Jeffrey W. Steinberger's services conduct thorough due diligence. This should include:
- Seeking Additional Reviews: Look for feedback on other online platforms to gain a broader perspective.
- Verifying Credentials and Standing: Check the attorney's bar license and any disciplinary history through the relevant state bar association.
- Requesting Detailed Fee Agreements: Ensure all billing practices and refund policies are clearly outlined in a written contract before any payments are made.
- Seeking Direct Referrals: If possible, obtain recommendations from trusted sources who have experience with this law office.
- Trusting Your Instincts: If your initial interactions raise any red flags, consider other legal options.
While the phone numbers (323) 658-8484 and +1 323-658-8484 are provided for contact, potential clients should approach any initial consultation with extreme caution and be prepared to ask detailed questions about billing, representation guarantees, and client communication protocols, based on the issues raised in the publicly available reviews.
In conclusion, while Jeffrey W. Steinberger has a physical presence in Beverly Hills on Wilshire Boulevard, the publicly available customer reviews raise significant concerns regarding billing practices, client communication, and the provision of legal services. Local users in the "Nearby Lawyers" category are strongly advised to exercise extreme caution and conduct thorough independent research before considering engaging the Law Office of Jeffrey W. Steinberger. The negative feedback regarding unauthorized charges, difficulties in obtaining refunds, and allegations of unprofessional conduct should be carefully weighed against any potential benefits of this local legal option. It is recommended to explore alternative legal counsel with more positive and verifiable client testimonials to ensure a trustworthy and effective legal experience.
Location
Customer Reviews
(16 reviews)
If I could rate them 0 stars I would but it sucks that you can't. I was trying to help a family member out by making their first payment of $500 on April 23, 2018 since they were not able to make the payment. Since I live in AZ I called in and spoke with Joe to make the payment and when talking to Joe I made it very clear that they only had my authorization to charge my card that one time only. Well on April 24, 2018, one day later they illegally charged my account another $500. After seeing the charge on my account I called in to speak to Joe about the situation and he told me he would file the refund which would take 15 days to complete. Wow 15 days for a refund. Quick to take my money but not quick to give it back. I waited those 15 days and when I saw no credit I called back again but didn't find Joe. Called back again multiple times the following day and the assistant said she was going to put me on hold while she put him on the line. When she returned to the call she said "he is no longer in the office". Shady right. Next step I took was to file fraud with my bank to reverse the payment. May 23, 2018 comes around and they charge my account another $500 illegally. Called in immediately and demanded my money back for this illegal charge. Didn't speak with Joe this time, I spoke with Tim or at least i think that was his name. I was so mad the name didn't register. Well this guy told me that he would not refund my money till his client made their payment. So he is illegally holding my money because his client did not make their payment. Pretty shady if you ask me. I would not recommend this law firm at all. Given this situation I have to go through so much trouble just to make sure this doesn't happen again.
I made a deposit for my boyfriend of $500 and was told by joe that it would be a one time payment and my card would not be charged again and three weeks later it was charged again $500. When called the office I got a complete runaround. No attorney showed up to represent him in court we even have proof. There was no case it was dismissed so we asked for our initial deposit of $500 back as we would not like to do business with them. How can we trust a law firm that lied to us repeatedly. When spoken to Samuel cabellos he was very rude and even hung up on us the. Called back and said he had proof his attorney did show up when in fact he did not. We never signed a contract and still he refuses to refund our money so we contacted out bank for a refund. This is the worst experience ever and after reading reviews we can see we are not the only ones who this has happened to... it’s not ok to steal money from people who you never helped
I had the best experience with this law firm! Jeffrey Steinberger and his firm were completely professional, had great communication, and did an amazing job handling my case. I have recommended him to all of my friends and family as well! BEST LAWYER!
I've been trying to get information on my case's progress for weeks now and they can never get a hold of the files, then they dismissively stated, that they have to attend a meeting and hung up. They also said that they would be mailing the information and I still haven't received anything. Poor service
This is the best law office I have ever visited , they have helped me out with all my inquiries . I gave them all my trust and they were able to do more than I expected . Defiantly dealing with professionals I would recommend it to anyone who needs good affordable legal help .
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