James Rey Attorneys at Law, P.C.

Nearby Lawyers Texas El Paso County El Paso Downtown El Paso North Kansas Street

(179 reviews)

Contact Info

Location 501 N Kansas St, El Paso, TX 79901, USA
Phone +1 915-534-4300
Website https://www.jamesreylaw.com/

Reviews

Calling to start the divorce process was one of the hardest phone calls I have made. I called a few other offices before calling James Rey's office, everyone who answered was a bit dry and seemed to be in a hurry to get off the phone. When I called Mr Rey's office, I said the same thing I had said to all the other offices and was pleasantly surprised to hear a sweet and supportive voice on the other end of the phone. I was speaking with Leticia, she was amazing and thoughtful from beginning to end. Leticia never made me feel like I was bothering her, she always took the time to explain every question. If she didn't have the answer she find it and call me right back. The entire staff is kind, supportive, and professional. Mr. Rey was very upfront about the divorce process, what to expect, and lead me through the process flawlessly. He is a true professional, there is no question when you speak with him. I highly recommend James Rey and his amazing staff if you are in need of a divorce attorney. I am truly grateful I called.
BUYER BEWARE. I paid Mr. Rey over $6,000 for my divorce case and received absolutely NO tangible results after several months of representation. Not a single meaningful advancement in my case occurred despite this substantial investment. What's most troubling is how extraordinarily sensitive this attorney was to client feedback. When I simply requested more assertive representation after months of inaction, Mr. Rey terminated our relationship THE VERY NEXT DAY via email. He didn't even give me the courtesy of a phone call after working together for months and taking thousands of my dollars. No discussion, no attempt to address concerns - just immediate termination. This experience taught me a harsh lesson: after paying thousands of dollars and investing months into your case with this attorney, you can be dropped without warning if you dare to question the effectiveness of the representation. I had to start completely over with a new attorney, causing significant additional expense, stress, and delays. If you're considering hiring representation that welcomes client input or expects results for your money, my experience suggests you should look elsewhere. In my opinion, an attorney who abandons a client immediately after receiving feedback demonstrates that collecting fees is far more important than client satisfaction or professional responsibility. Update: Mr. Rey's response confirms immediate termination after feedback while avoiding the core issues: $6,000 spent with no results and unprofessional email dismissal. The Texas Lawyer's Creed referenced in Mr. Rey's response is a professional standard binding only attorneys, not clients, yet was inappropriately cited as justification for termination after I requested more effective representation. This misapplication of professional standards to regulate client feedback demonstrates precisely the sensitivity to criticism described in my original review.
A divorce is not an easy thing to go through in life. Ms. Alexis Castillo and Mr. Rey were there for me every step of the way fighting for me. There were times I wanted to just give in to the other side's demands but Ms. Castillo guided me to look at all my options and fight for my rights as a parent. The entire staff is very kind and friendly. I highly recommend them.
I just want to share some light on my experience with Mrs.Joy Degenhart and her team. Mrs. Degenhart is a very straightforward lawyer but who is also a kind and compassionate person. Which in my opinion are great qualities to have as a lawyer. Although my case was a long one, in the end I won what I always wanted and what was best in my situation. Mrs. Degenhart and her team are on top of communication. I recommend their service!
Please read other reviews on Yelp and various platforms before hiring this firm my experience was one of many- I reached out to this firm to inquire about potential legal assistance, but from the very start, my experience was disappointing. The receptionist, Jackie, was off-putting and passive-aggressive, making it clear she was bothered by even having to answer the phone. Instead of providing helpful or welcoming service, her tone was dismissive and unprofessional, which left me questioning whether this firm truly values potential clients. When seeking legal assistance, professionalism and courtesy matter. First impressions are important, and a more welcoming and professional approach would go a long way in improving client relations.

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About James Rey Attorneys at Law, P.C.

When facing significant life events that require legal guidance, such as divorce, it's natural for Texans to seek an attorney who offers not only professional expertise but also a supportive and clear approach. The legal journey can often feel overwhelming, and finding a firm that combines a solid understanding of Texas law with empathetic client service is a top priority for many in our community. Here in El Paso, individuals navigating these challenging times look for legal partners who can provide clarity, reassurance, and effective representation.

James Rey Attorneys at Law, P.C. is a firm situated in El Paso, Texas, aiming to serve the legal needs of the local populace. For those contemplating or undergoing a divorce, or dealing with other legal complexities, understanding the firm's approach, its location, and how previous clients have experienced their services can be incredibly valuable. The right legal team can transform a daunting process into a manageable one, guiding you every step of the way with professionalism and care.

This article will delve into the details of James Rey Attorneys at Law, P.C., providing an overview of their presence in the El Paso legal landscape. We will cover their convenient location, potential areas of service, key features highlighted by client experiences, and essential contact information. Our aim is to equip you, as a local Texas user, with factual information to help you in your search for suitable legal representation.

Location and Accessibility

James Rey Attorneys at Law, P.C. is located at 501 N Kansas St, El Paso, TX 79901, USA. This address places the firm in the heart of downtown El Paso, a central and easily accessible area for residents across the city and its surrounding communities. The strategic location offers several advantages for clients seeking legal services.

Being situated on North Kansas Street means the office is typically well-connected to major roads and highways, facilitating straightforward travel for individuals coming from various parts of El Paso. Downtown areas also often benefit from robust public transportation networks, providing alternative options for clients who prefer or rely on buses or other forms of transit. This enhanced accessibility is a practical consideration, as legal processes can sometimes require multiple visits to the attorney's office for consultations, document signings, or strategic meetings.

The professional environment of a downtown office building is generally conducive to serious legal discussions, offering a discreet and appropriate setting for sensitive matters. When planning a visit, it's advisable for clients to consider potential traffic patterns, especially during peak business hours. Information regarding parking facilities, such as nearby metered street parking or public parking garages, can also be useful to ensure a smooth and efficient arrival at James Rey Attorneys at Law, P.C.

Services Offered

While the provided reviews specifically highlight divorce representation, law firms often have a broader range of practice areas. Based on common legal needs in Texas and the nature of a firm that handles family law, James Rey Attorneys at Law, P.C. likely offers a suite of services beyond just divorce. It is essential to contact the firm directly to confirm their exact specializations, but typical services offered by a law firm with this profile in Texas may include:

Divorce and Dissolution of Marriage: Guiding clients through the entire process of ending a marriage, including complex issues such as property division, spousal support (alimony), and debt allocation. This can encompass both contested and uncontested divorces.
Child Custody and Visitation: Assisting parents in establishing, modifying, or enforcing court orders related to conservatorship, possession, and access to children. This often involves developing detailed parenting plans that serve the best interests of the children.
Child Support: Helping clients establish, enforce, or modify child support orders in accordance with Texas Family Code guidelines, ensuring children receive appropriate financial support.
Modifications of Orders: Representing clients who need to change existing court orders related to family law matters due to significant changes in circumstances, such as income changes, relocation, or evolving needs of children.
Enforcement of Orders: Assisting clients when a former spouse or co-parent is not complying with court orders for child support, visitation, or other family law directives, seeking legal action to compel compliance.
Adoption: Providing legal guidance and representation for various adoption processes, including stepparent adoptions, private adoptions, and relative adoptions, helping families navigate the legal requirements.
Marital Agreements: Drafting and reviewing pre-marital (prenuptial) and post-marital agreements to protect assets and define financial rights and responsibilities before or during a marriage.

For precise details on the legal services provided by James Rey Attorneys at Law, P.C. and to determine if they handle your specific legal issue, direct consultation with their office is always recommended.

Features / Highlights

James Rey Attorneys at Law, P.C. is characterized by a blend of attributes that shape the client experience. Based on feedback from individuals who have engaged their services, several features and highlights stand out, offering insight into their approach to legal representation:

Supportive and Professional Staff: A prominent highlight is the positive experience reported with the firm's staff, particularly Leticia, described as "amazing and thoughtful from beginning to end." This suggests a team that is kind, supportive, and professional, making the initial and ongoing client interactions more reassuring during difficult times.
Clear Communication from Attorney: One positive review notes Mr. Rey's upfront approach to the divorce process, explaining "what to expect, and lead me through the process flawlessly." This indicates a commitment to transparency and clarity regarding legal procedures and potential outcomes.
Guidance Through Complex Processes: For clients navigating challenging legal journeys like divorce, the firm's ability to "lead me through the process flawlessly" suggests effective guidance and management of the legal steps involved, which is crucial for reducing client stress.
Responsiveness (as reported by some): The positive review mentions the staff, like Leticia, always taking time to explain questions and getting back to the client promptly if an answer wasn't immediately available. This highlights a responsive client service model from certain team members.

However, it is equally important to acknowledge that client experiences can vary. Another detailed review points to concerns regarding the lack of tangible results despite substantial investment, along with a perceived sensitivity to client feedback that led to immediate termination of representation. This suggests that while some clients experience seamless and supportive service, others may encounter challenges related to case progress and responsiveness to concerns. Therefore, prospective clients are encouraged to consider all feedback and engage in direct, thorough discussions to ensure the firm's approach aligns with their expectations and needs for assertive representation and consistent results.

Promotions or Special Offers

In the legal profession, including firms in Texas like James Rey Attorneys at Law, P.C., the concept of "promotions" or "special offers" is typically not applied in the same way as in retail or service industries. Legal services are highly specialized and governed by professional ethics, focusing on the individual needs and complexities of each case rather than generalized discounts.

However, certain common practices within the legal field can be seen as beneficial arrangements for prospective clients:

Initial Consultations: Many law firms offer an initial consultation, which may be free or provided at a reduced fee. This allows potential clients to discuss the specifics of their legal matter, receive preliminary advice, and determine if the attorney and firm are a good fit for their needs without a significant upfront financial commitment. It's an opportunity for both parties to assess the case and establish compatibility.
Transparent Fee Structures: While not a "promotion," a firm that provides clear and transparent information about its fee arrangements (e.g., hourly rates, flat fees for specific services, or retainer requirements) offers valuable clarity. This helps clients understand the financial commitment involved and budget accordingly for their legal representation.
Contingency Fee Arrangements: In certain specific practice areas, such as personal injury, attorneys may work on a contingency fee basis. This means the client does not pay attorney fees unless a successful outcome (a settlement or judgment) is achieved. The fee is then a pre-agreed percentage of the recovery. This arrangement makes legal representation accessible to individuals who might not otherwise be able to afford upfront legal costs.

For precise information regarding the fee structure for your specific legal matter or to inquire about an initial consultation with James Rey Attorneys at Law, P.C., it is always recommended to contact their office directly. They can provide the most accurate and current details relevant to your particular case and financial considerations.

Contact Information

For individuals in El Paso, Texas, and the surrounding areas who are seeking legal assistance or wish to inquire further about the services provided by James Rey Attorneys at Law, P.C., you can reach their office through the following contact details:

Address: 501 N Kansas St, El Paso, TX 79901, USA
Phone: (915) 534-4300
Mobile Phone: +1 915-534-4300

When making contact, it is helpful to have a brief overview of your legal situation prepared. This will assist the firm's staff in directing your inquiry efficiently and determining how best James Rey Attorneys at Law, P.C. can assist you with your legal needs. Scheduling an initial consultation is often the best way to discuss your specific case in detail.

Conclusion: Why this place is suitable for locals

For locals in El Paso, Texas, and the surrounding communities, choosing legal representation, particularly for sensitive matters like divorce, requires careful consideration. James Rey Attorneys at Law, P.C., located centrally at 501 N Kansas St, aims to serve these needs within the local community.

The firm's downtown El Paso location offers distinct advantages for accessibility, making it convenient for residents across the city to visit for consultations and meetings. This local presence can also indicate an attorney's familiarity with the specific nuances of the El Paso County court system, local legal precedents, and community dynamics, which can be beneficial in navigating the Texas legal landscape.

Positive client feedback highlights the firm's supportive staff and Mr. Rey's professional approach in guiding clients through complex processes. The empathetic and clear communication described by some clients, particularly from staff members like Leticia, can be a significant comfort during emotionally challenging legal journeys. For Texans seeking a firm that offers a reassuring and guiding hand through their legal challenges, these aspects can be highly appealing.

However, it is crucial for prospective clients to engage in thorough due diligence, as evidenced by varied client experiences. While some clients report flawless navigation and positive support, others express concerns regarding the progress of their cases and the firm's responsiveness to feedback. This underscores the importance for locals to directly communicate their expectations for proactive representation, case updates, and the firm's approach to client feedback during their initial consultation.

Ultimately, the suitability of James Rey Attorneys at Law, P.C. for locals will depend on their specific legal needs, their expectations regarding communication and case management, and their assessment of the firm during direct interaction. By taking the time to inquire about their process, understand the fee structure, and articulate their desired level of engagement and assertiveness, Texans can determine if this firm is the right partner for their legal journey in El Paso.