J. Kevin Tharpe, P.C.

Welcome to our platform for Nearby Lawyers, your local resource for finding legal assistance. If you are a resident of Gainesville, Georgia, or the surrounding areas within Hall County, and are seeking legal services related to estate planning, J. Kevin Tharpe, P.C. is located at 405 Broad St SE, Gainesville, GA 30501, USA. The available customer reviews present a mixed picture of the firm, with one client highlighting positive experiences in estate planning and interactions within the senior care industry, while another expresses significant dissatisfaction with the attorney’s demeanor and communication practices.

One positive review recounts a long-standing professional relationship with Attorney Kevin Tharpe, initiated 14 years prior through work in the senior care industry. The reviewer notes that Mr. Tharpe’s "knowledge and expertise" shared with a senior resource group were "incredibly helpful." This positive initial impression led the reviewer to engage Mr. Tharpe for estate planning services for multiple family members. This suggests that J. Kevin Tharpe, P.C. has experience in providing estate planning services and has established a reputation for knowledge and expertise within the senior care community in the Gainesville area.

The positive reviewer also emphasizes Mr. Tharpe’s caring attitude towards clients, stating that he "truly cares about clients and takes special care and time to explaining the details for specific needs." This indicates a client-focused approach, where Mr. Tharpe is willing to invest time in ensuring that clients understand the intricacies of their estate plans. Furthermore, the reviewer mentions ongoing helpfulness with recent needs and questions, suggesting a commitment to long-term client support. Based on this review, J. Kevin Tharpe, P.C. is recommended for estate planning needs, particularly for those in or connected to the senior community who value a knowledgeable and caring attorney.

However, a significantly contrasting review raises serious concerns about the professionalism and communication practices of J. Kevin Tharpe. This reviewer questions the authenticity of positive reviews and describes Attorney Tharpe as "rude and condescending," suggesting a potentially negative environment or interaction style. This individual also relays secondhand accounts from other former clients who allegedly shared similar negative experiences with the attorney’s demeanor.

The negative review details a specific and troubling situation involving the reviewer’s mother-in-law, who hired Mr. Tharpe to create a Revocable Trust. According to the review, the mother-in-law never received copies of the paperwork, leading to uncertainty about whether a Trust or a Will was actually created. This lack of documentation is a significant issue, especially for an elderly client with potential memory issues who may not fully understand the legal documents prepared for her. The failure to provide essential paperwork undermines transparency and client confidence.

The reviewer recounts multiple attempts over three months to contact the office to schedule an appointment for the mother-in-law to obtain copies of her legal documents, with no response to phone calls. This lack of follow-up and communication is a serious concern for potential clients who expect timely and responsive service from their legal counsel.

The situation escalated when the reviewer sent an email requesting a return call to schedule an appointment. The response from Kevin Tharpe, as quoted in the review, is described as "rude." In his email, Mr. Tharpe stated that there had been no response because the reviewer was not the client and had not indicated their relationship to the client. He explicitly instructed the reviewer not to contact the office again, citing a lack of authorization to communicate with a non-client or provide them with documents.

The reviewer’s follow-up email clarified their relationship to the client (mother-in-law), mentioned her name and date of birth (allegedly provided in voicemails), and explained her elderly status and health issues, as well as the existence of a Power of Attorney. The repeated attempts to simply schedule an appointment for the client to receive her own documents highlight a significant breakdown in client service and communication.

Despite this follow-up, Mr. Tharpe’s subsequent communication, as quoted in the review, continued to be perceived as rude. While he did eventually speak with the mother-in-law, he relayed that she did not want to make an appointment or authorize communication with the reviewer. This outcome, while respecting the client’s stated wishes, does not address the initial failure to respond to repeated inquiries aimed at facilitating the client’s access to her own legal documents.

The reviewer’s final comments emphasize the importance of clear communication from the outset. They suggest that a simple initial response stating the need for the client to contact the office directly would have prevented months of frustration and multiple unanswered calls. The reviewer concludes with a strong negative recommendation, citing the poor communication and perceived rudeness as reasons to avoid J. Kevin Tharpe, P.C.

The address of J. Kevin Tharpe, P.C. on Broad St SE in Gainesville indicates a physical office location within the community, which could be convenient for local residents seeking estate planning services. However, the conflicting reviews regarding the firm’s client interaction and communication practices should prompt potential clients to exercise caution and seek further information before engaging their services.

The phone number provided, (866) 253-6994, is a toll-free number, which might suggest a broader service area beyond Gainesville or a centralized intake system. Local users should be mindful of this when considering the firm’s local focus and accessibility.

In conclusion, J. Kevin Tharpe, P.C. in Gainesville, GA, offers estate planning services and has received a positive review highlighting knowledge, expertise in senior care, a caring attitude, and thorough explanations. However, a detailed negative review raises serious concerns about rudeness, condescending behavior, and a lack of responsiveness and communication, particularly regarding the provision of essential legal documents to a client. Potential local users should carefully weigh these contrasting experiences and consider conducting further due diligence, such as seeking additional references or a detailed initial consultation, to determine if this firm meets their individual needs and expectations for professionalism and client service in estate planning matters.