Hung B Tran Law Office

Nearby Lawyers California Los Angeles County Alhambra West Valley Boulevard

228 W Valley Blvd STE 201, Alhambra, CA 91803, USA
+1 626-308-9308
webSite

Open Hours:

Monday, 8:30 AM - 5:30 PM
Tuesday, 8:30 AM - 5:30 PM
Wednesday, 8:30 AM - 5:30 PM
Thursday, 8:30 AM - 5:30 PM
Friday, 8:30 AM - 5:30 PM
Saturday, 8:30 AM - 5:30 PM
Sunday, Closed

Hung B Tran Law Office Introduce

Are you searching for legal assistance in your local area? Within the "Nearby Lawyers" platform category, we present the Hung B Tran Law Office, located at 228 W Valley Blvd STE 201, Alhambra, CA 91803, USA. This introduction aims to provide local users with an objective overview of this law office based on the information available online, specifically focusing on environment, services, features, and any discernible promotional aspects, while paying close attention to the feedback shared by real customers.

The Hung B Tran Law Office can be contacted via phone at (626) 308-9308 or their mobile number, +1 626-308-9308. These contact details provide a means for individuals to reach out and inquire about their legal needs.

Based on the available online reviews from real customers, there are significant concerns raised regarding the service provided by the Hung B Tran Law Office. One reviewer recounted a consultation experience where they were asked for their mother's driver's license, which they found unusual for a consultation. They also described the lawyer, Mr. Tran, as dismissive and impatient when they asked questions due to their lack of legal knowledge. According to this review, Mr. Tran waived the consultation fee upon realizing they might not immediately hire him but pressured them to pay a substantial fee upfront to secure future services. This reviewer explicitly stated they would not return and advised caution, particularly to elderly, non-English speaking Asian parents, noting the firm's advertising on Chinese radio.

Another review echoed sentiments of rude and unprofessional service, extending to both the staff and the lawyer himself. This client reported being overcharged for services that did not meet their requirements, even after discussing their needs with the lawyer in Cantonese during an initial, brief appointment. On a subsequent visit, the client was allegedly serviced by an assistant who read trust documents in English to the Cantonese-speaking client, who did not understand the content. The reviewer stated that the lawyer and assistant became frustrated and raised their voices when the client asked questions they could not answer. This review concluded by strongly recommending against using this office, especially for non-English or limited-English speaking individuals, deeming the service unprofessional and of poor quality, aligning with other mentions of "RUDE SERVICE" on Yelp.

A third review corroborated the issues of impatience and dismissiveness from Hung Ban Tran and his staff when clients asked questions considered important. This reviewer also mentioned the lawyer avoiding eye contact and dodging client inquiries.

Collectively, these reviews paint a concerning picture of the client experience at the Hung B Tran Law Office, particularly regarding communication, professionalism, patience, and treatment of clients, especially those who may have language barriers or lack legal familiarity. This feedback should be a significant consideration for any local users contemplating their services.

While the name "Hung B Tran Law Office" does not explicitly state a specific area of legal specialization, the mention of advertising on Chinese radio and the lawyer's ability to converse in Cantonese (as noted by one reviewer) suggests a potential focus on serving the local Asian community. This could be seen as a feature, providing legal services in a language that is more comfortable for some clients. However, the negative reviews raise serious questions about the quality and manner of service provided to this demographic.

The address, 228 W Valley Blvd STE 201 in Alhambra, indicates the physical location of the office, making it potentially convenient for residents in that area. However, no specific details about the office environment or facilities are provided in the available text. Potential clients might want to consider the accessibility and comfort of the office space if they choose to pursue a consultation, despite the negative service reviews.

Regarding services, the reviews mention a consultation process, which appears to have a fee (initially $150, later waived in one instance). One review also alludes to services related to Living Trusts. However, the specific range of legal services offered by the Hung B Tran Law Office is not detailed in the provided information. Given the multilingual aspect suggested by the Cantonese interaction and Chinese radio advertising, they may handle cases relevant to the Asian community, but the exact nature of these cases remains unclear.

There is no explicit promotional information available in the provided text, other than the mention of advertising on Chinese radio, which can be seen as a targeted outreach to a specific demographic within the local community. The effectiveness of this advertising in light of the negative service experiences reported is questionable.

In conclusion, the Hung B Tran Law Office in Alhambra, CA, has received significant negative feedback online regarding rude and unprofessional service, impatience with client questions, and potentially problematic interactions, especially with non-English speaking clients. While the office appears to cater to the local Asian community with potential language capabilities, the reported client experiences raise serious concerns about the quality of service provided. Local users seeking legal assistance should carefully consider these reviews and exercise caution when considering this law office. Further investigation and perhaps seeking consultations with other nearby lawyers with more positive feedback would be advisable.

For local users in Taiwan seeking legal assistance, it is crucial to understand that the Hung B Tran Law Office is located in the United States and operates under U.S. law. While there might be language similarities if the lawyer or staff speak Mandarin Chinese (the primary language in Taiwan) or other Chinese dialects, the legal systems are entirely different. If your legal needs pertain to Taiwanese law, you should seek legal counsel within Taiwan. If your legal matter involves the U.S. legal system and you are considering representation from Taiwan, the negative reviews regarding client service and communication at this particular law office should be a significant deterrent. It would be highly recommended to seek legal representation with a proven track record of professionalism and positive client experiences for any international legal matters.

Location

Customer Reviews

(14 reviews)

Susan Shi

Sep 23, 2024

Went in for a consultation with mom and they asked to copy her DL. I've never gone in for a consultation anywhere that asked for your ID. Tran saw that we probably weren't going to use his service so he waived the $150. We had a lot of questions because we're pretty ignorant (hence coming here) and he acted super dismissive and impatient. At the end he basically told us if we don't pay $1650 today then he won't service us in the future. We're definitely not coming back, this isn't rocket science I'd rather pay more for better attitude and service. Be careful don't let your old Asian non English speaking parents for fall this trap I know he does a lot of advertising on Chinese radio.

MyChi Diep

May 28, 2024

Agreed with many others that office provided not just rude service, and unprofessional staffs included lawyer himself. First, client is being overpaid for service which is not met customer requirements after customer’s needs has been discussed with the lawyer in Cantonese on first appointment less than 15 minutes was set by lawyer Second, lawyer has his assistant serviced customer on returned appointment by holding the Living Trust folders in front her and reading off the materials in English to Cantonese speaking client in the position of not known what is going on. The lawyer and his assistant is frustrated, raise their voices and got upset when client raise questions since they have no answers. Overall survey, this lawyer office is very impractical to be in business to provide legal advice service to public, especially to the Asian non-English or Limited-English speaking population or community. The services will be rated as less than one star if rating is available. Honestly and critically, the service is very unprofessionalism and not quality. Would not recommend. As many people have said on their Yelp, RUDE SERVICE! Hung Ban Tran and his staffs are very impatient and dismissive of questions that are considered important to the clients. Lawyer withdrew his eye contact while avoided answer client’s questions.

Annika Yip

Aug 29, 2020

Would not recommend. As many people have said on their Yelp, RUDE SERVICE! We had Vivian Junmin Zou and I can't believe how impatient she was. Obviously, we're not going to understand everything. If we did, we wouldn't need to talk with her. Also, when we were in her office, we weren't allowed to close the door??? I don't know what rule that is since I'm not a lawyer, but I definitely thought that was weird... The offices next to her all had their doors closed when speaking with customers. I was not comfortable as my mother discussed her living trust while the whole office could hear. We chose this place because my mother doesn't speak English and we needed a Chinese speaking place to communicate her needs for her living trust. She's also pretty traditional and insists on going back to the same places she knows of or are comfortable with. In the Asian community, lots of people know this place so my mom only wanted to go here. Even she thought they were really rude to her, as the customer and an elder!

Jun 03, 2022

When I saw all the low rated reviews on here and yelp it almost made me want to cancel my appointment. I figured since the fee was good ($1500 for living trust package in 2022) and lower than the other quotes I got, I should at least go to the consultation and see. And I was surprised they were very decent and not rude at all. Overall, it was a very seamless and easy, at least for us, it entailed - 1.) Making an appointment by phone, which was only a few days later. 2.) During the consultation you first go in and are asked to give your information and a check for $150, all while you wait to speak with the lawyer. We waited around 10 mins. We spoke with the lawyer for 20 mins and we were explained what the living trust package entailed. We were told to come back a week later while they get busy preparing the legal documents and going to court to turn it in. We were out the door in about 30 mins total. 3.) Came back for the 2nd meeting a week later. We were shown a large file documents by another staff. They went through what all the documents meant. This staff was very polite and professional. We signed and it was notarized by an authorized in-house staff. This meeting took about an hour. Paid in check for the remaining balance. Went home with a copy of all the documents. We were told to expect more document coming in the mail once everything completes from the state. Then we were done and out the door! Some background info is they do administer and fund the trust for you and this firm specializes in trusts. They seem to advertise to only Chinese speaking people. However, they do speak English perfectly here so there is no problem if you don’t speak Chinese and don’t want to pay more elsewhere to get a living trust done.

Lisa Yung

Oct 29, 2021

Hung Ban Tran is quite impatient sometimes and dismissive of questions that are considered important by the clients. I barely got to even ask a question without being interrupted by him telling me that I don't make sense. Rude for sure.