Herbert and Greenwald Law Group Introduce

For individuals in and around Salt Lake City, Utah, seeking legal representation after an injury or for other legal matters is a significant decision that requires careful consideration. Herbert and Greenwald Law Group, located at 2150 S 1300 E Suite 500, Salt Lake City, UT 84106, USA, offers legal services and can be contacted at (435) 800-9489 or +1 435-800-9489.

As a user exploring the "Nearby Lawyers" category, you are likely looking for reliable and effective legal assistance within your community. However, the provided customer reviews regarding Herbert and Greenwald Law Group raise serious concerns that potential clients should be thoroughly aware of before considering their services. These reviews highlight significant issues with communication, staff management, and overall client experience, which deviate considerably from the expected standards of professional legal representation.

One reviewer describes the communication as "absolutely horrible," detailing a frustrating experience of inconsistent contact over an extended period. The issue of frequent changes in the paralegal representative over three years is also noted, suggesting a lack of continuity and potentially contributing to the poor communication. This client expresses struggling with their injury and life while being represented by the firm, with "little results" from the paralegals.

The second review echoes these concerns, labeling Herbert and Greenwald Law Group as a "horrible law firm." This reviewer also points out the high turnover of paralegals, suggesting instability within the firm's staff. The communication is again criticized, with the client stating an inability to speak to one consistent person, leading to a lack of coordination and everyone being "not on the same page." Furthermore, this review raises serious doubts about the attorney's comprehension and retention of information, claiming the attorney "doesn’t understand what you say and he forgets everything you tell him right away." The reviewer strongly advises against using this law firm for accident cases, recommending other reputable offices in Salt Lake City and alleging that Herbert and Greenwald Law Group lacks a physical office where clients can reach someone.

Based on these overwhelmingly negative reviews, it is exceedingly difficult to provide an objective introduction that aligns with the typical expectations of a professional law firm. The feedback strongly suggests significant deficiencies in several critical areas:

  • Communication: Described as "absolutely horrible" and a consistent problem, with long periods of inconsistent contact and difficulty reaching the right person.
  • Staff Management and Turnover: Frequent changes in paralegal representatives indicate potential instability and a lack of consistent support for clients.
  • Organization and Coordination: The claim that "nobody is on the same page" suggests a lack of internal organization and coordination, potentially leading to errors and delays in case management.
  • Attorney Competence and Memory: Serious allegations that the attorney does not understand client information and forgets details, raising concerns about the quality of legal representation.
  • Accessibility: The claim of lacking a physical office to visit raises significant questions about the firm's operational structure and client accessibility.
  • Results: At least one client explicitly states having "little results" despite being represented by the firm for an extended period.

Given the severely negative nature of the provided customer reviews, there is no basis for identifying positive features or promotional aspects of Herbert and Greenwald Law Group based solely on this information. Law firms typically promote their experience, expertise, client satisfaction, and effective case management. However, the feedback here directly contradicts these common promotional themes, instead highlighting significant failures in fundamental aspects of legal service.

For local users in Salt Lake City seeking legal assistance, these reviews serve as a stark warning. The consistent complaints about poor communication, high staff turnover, a seemingly disorganized approach, and concerns about the attorney's effectiveness should prompt extreme caution. Potential clients should be highly wary of engaging Herbert and Greenwald Law Group based on the experiences shared by these reviewers.

It is strongly recommended that individuals seeking legal representation in Salt Lake City thoroughly research other law firms with more positive and verifiable reputations. Exploring options with documented success, transparent communication practices, stable staffing, and clear accessibility is crucial to ensuring effective and reliable legal support. The issues raised in the reviews for Herbert and Greenwald Law Group suggest a high risk of a negative and unproductive legal experience.

In conclusion, Herbert and Greenwald Law Group in Salt Lake City, UT, has received overwhelmingly negative feedback from online reviewers. The consistent themes of horrible communication, high staff turnover, lack of organization, concerns about the attorney's competence, and alleged lack of a physical office paint a deeply concerning picture. For local users in the "Nearby Lawyers" category, these reviews should be taken very seriously and should prompt a strong consideration of alternative legal representation options in the Salt Lake City area. Engaging Herbert and Greenwald Law Group based on this feedback appears to carry a significant risk of a negative and unsatisfactory legal experience.

Location

Customer Reviews

(5 reviews)

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Worbit Vaux
Mar 13, 2025

The communication is absolutely horrible. Go months and months with in and out communication. Paralegal Representative changing for 3 yrs. I have struggled and struggle with my injury and life while being represented by this firm and have little results from the paralegals.

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Mary Gaines
Jul 25, 2024

Horrible law firm! They always switch paralegals like they can’t keep their staff and the communication sucks. You can never talk to one person because everyone is involved in the same case and nobody is on the same page. The attorney doesn’t understand what you say and he forgets everything you tell him right away. If you have an accident do not ; I repeat do not come to this law firm! They are the worstt! There are many well reputable offices in Salt Lake City that actually know the laws here and can help you but this firm doesn’t even have an office to go to when you are trying to reach someone!

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Trinity Kellner
Aug 27, 2024

Thank you Dr. Brett Greenwald & Keith Herbert for settling my accident case yesterday. I am so grateful I chose this lawfirm to get me proper compensation. And thank you Keyla and Sophia for your help as well. If you've been in an accident & need professionals to handle your case, Herbert and Greenwald come highly recommended by me. Thanks again. Good job!

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Elvis Alafaio
Sep 13, 2024

Thank you to the whole staff from the lawyers to the paralegals to the doctors. I'm not going to lie its a process going through it. But overall there looking for the best deal for you so it takes awhile to get done. I highly recommend to friends and family.

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Louis Fuentes
Dec 16, 2024

I received a very professional job from the firm, many thanks to Shantall, who thanks to her excellent work received good compensation for my car accident, thank you for your help.