Held & Hines, LLP

For individuals and businesses in Brooklyn and the greater New York City area seeking legal representation, Held & Hines, LLP, located at 4815 Avenue N, Brooklyn, NY 11234, presents itself as a law firm with a history of successful outcomes and a demonstrated commitment to its clients. Situated in a residential area of Brooklyn, their office provides a local and accessible environment for clients seeking nearby legal counsel. While the immediate surroundings are not described in detail, the presence of a law firm in this location indicates a dedication to serving the legal needs of the Brooklyn community.

The physical environment of a law firm plays a crucial role in client comfort and confidence. While specific details about the interior of Held & Hines, LLP are not available from the provided information, it is reasonable to expect a professional setting equipped to handle client meetings, legal research, and administrative tasks. A well-organized and welcoming office space contributes to a positive client experience and reinforces the firm's commitment to professionalism.

Based on the available customer reviews, Held & Hines, LLP appears to offer representation in various legal matters, with a notable emphasis on class action lawsuits. One client explicitly mentioned being represented by the firm in the past and being "happy with the service they provided." This suggests a positive track record in achieving favorable outcomes for their clients in certain legal areas. Another significant service highlighted is their willingness to invest their own funds to represent contract workers who had been unfairly treated, demonstrating a commitment to social justice and a proactive approach to identifying and pursuing legal remedies for those wronged.

A key feature of Held & Hines, LLP, as evidenced by client testimonials, is the dedication and tenacity of their attorneys. Mr. Phillip Hines is specifically commended for his work on a class action suit, where his "tenacity and forbearance" led to a successful outcome that the client had not thought possible. This highlights the firm's commitment to pursuing justice for their clients and their ability to achieve significant results through diligent effort and perseverance. The client's statement of having "won a very important lawsuit" and having gained "a client for life" speaks volumes about the positive impact of Mr. Hines's work and the firm's dedication.

Another attorney at the firm, David Perez, is also lauded for providing "extraordinary" personal service, particularly in the context of a class action suit where such individualized attention might not typically be expected. Clients appreciated Mr. Perez's responsiveness to electronic communications and phone calls, as well as his "follow-through and initiative," which made the client feel that their concerns were valued and handled by a highly capable attorney. This level of personal attention and commitment to client communication is a significant feature that distinguishes Held & Hines, LLP.

However, one review raises a concern regarding the customer service provided by some of the firm's customer representatives who answer phone calls. The reviewer described their interactions with two representatives as "trash" and "disrespectful," suggesting a potential inconsistency in the firm's client-facing interactions. While this feedback does not reflect on the legal services provided by the attorneys, it is an aspect that potential clients might want to consider and the firm may need to address to ensure a consistently positive experience for all individuals contacting their office.

Despite the negative feedback regarding some customer representatives, the positive reviews focusing on the attorneys and the firm's legal work are compelling. The willingness of Held & Hines, LLP, to invest in representing vulnerable individuals and the dedication of attorneys like Phillip Hines and David Perez to achieving successful outcomes and providing personal attention stand out as significant features. These aspects suggest a law firm that is not only capable in its legal practice but also committed to its clients' well-being and the pursuit of justice.

For local users in Brooklyn and the surrounding areas seeking a "Nearby Lawyer" who is experienced in handling complex legal matters, including class action lawsuits, and who demonstrates a commitment to their clients, Held & Hines, LLP, presents a viable option. The positive testimonials regarding the attorneys' dedication and success in achieving results should be weighed against the negative feedback concerning some customer service interactions. Potential clients are encouraged to contact the firm directly to discuss their specific legal needs and to gain a better understanding of how Held & Hines, LLP, can assist them.

To inquire about their services or to schedule a consultation, local users can contact Held & Hines, LLP, at their phone number: (718) 531-9700 or mobile phone: +1 718-531-9700. While the provided information does not include specific promotional offers, the firm's demonstrated commitment to investing in their clients and their track record of successful representation, particularly in complex cases, can be seen as a strong indication of their value to potential clients. Individuals seeking tenacious and dedicated legal representation in Brooklyn should consider reaching out to Held & Hines, LLP, to explore their legal options.