Govan & Associates
Nearby LawyersGeorgiaDeKalb CountyDecaturFlat Shoals Parkway
Open Hours:
Monday, 9:00 AM - 6:00 PM
Tuesday, 9:00 AM - 6:00 PM
Wednesday, 9:00 AM - 6:00 PM
Thursday, 9:00 AM - 6:00 PM
Friday, 9:00 AM - 3:00 PM
Saturday, Closed
Sunday, Closed
Govan & Associates Introduce
Govan & Associates, situated at 4555 Flat Shoals Pkwy #101 in Decatur, GA 30034, serves the local community within the ‘Nearby Lawyers’ platform category. This law firm can be contacted at (404) 241-2441 or +1 404-241-2441. Govan & Associates offers legal services to individuals in the Decatur area, with a focus that appears to include bankruptcy law, based on available client feedback.
Based on the limited information available from online reviews, the client experience at Govan & Associates appears to be varied. One detailed review expresses significant dissatisfaction with the level of competency and professionalism exhibited. This client recounts a 44-day delay in the filing of bankruptcy documents after the initial payment, requiring multiple follow-ups. The review further details a negative experience regarding the surrender of a vehicle, alleging misinformation and a lack of proactive communication from the attorney. The client also describes a subsequent interaction as rude and disrespectful, leading to a strong negative recommendation of the firm. This account suggests that some clients may experience issues with communication, timeliness, and the level of service provided after payment.
In contrast, another review offers a more positive perspective, describing the service as "more than satisfactory" with a "competitive rate" and "rapid results." This suggests that some clients have had positive experiences with the firm's efficiency and cost-effectiveness. However, without further context regarding the specific type of legal service provided in this positive review, it is challenging to draw broad conclusions about the overall client experience across all service areas.
It is important for potential clients to consider both positive and negative feedback when evaluating legal representation. The stark contrast in these two reviews highlights the importance of clear communication, thorough understanding of client needs, and consistent professional conduct in the legal field.
Based on the available information, particularly the detailed negative review concerning a bankruptcy case, it can be inferred that Govan & Associates offers services in bankruptcy law. This likely includes assistance with Chapter 7 and Chapter 13 bankruptcy filings, helping individuals navigate debt relief options under the United States Bankruptcy Code. The positive review mentioning "rapid results" might also relate to the efficiency of handling certain types of legal processes, although the specific service is not identified.
While the primary service highlighted in the reviews is bankruptcy law, it is common for law firms to offer a range of additional legal services. However, without explicit information, it is not possible to definitively list all areas of practice for Govan & Associates. Local users seeking legal assistance in areas beyond bankruptcy should contact the firm directly to inquire about their full range of services.
Based on the analysis of the client reviews, several potential features and considerations emerge for individuals considering Govan & Associates:
- Potential for Competitive Rates: One review mentions a "competitive rate," which could be an attractive factor for clients seeking cost-effective legal services. However, it is crucial to balance cost considerations with the quality and consistency of service.
- Possibility of Rapid Results: The positive review also notes "rapid results," suggesting that in some cases, the firm may be efficient in handling legal matters. The specific nature of these "rapid results" is not detailed, so it is important for potential clients to discuss timelines and expectations for their specific case.
- Inconsistent Client Experiences: The significant disparity between the two reviews indicates a potential for inconsistent client experiences. The negative review raises concerns about communication, timeliness, attention to detail, and professionalism in at least one instance.
- Importance of Clear Communication: The negative review strongly emphasizes the need for clear and proactive communication from the attorney, particularly regarding procedural aspects of a case, such as the surrender of assets in bankruptcy. Potential clients should prioritize open and transparent communication with their legal counsel.
- Need for Due Diligence: Given the contrasting feedback, prospective clients should conduct thorough due diligence, including potentially seeking additional references or consultations, to assess whether Govan & Associates aligns with their individual legal needs and expectations.
The provided information does not contain any explicit promotional offers or statements from Govan & Associates. The introduction is based solely on the address and phone number, coupled with the unsolicited feedback from two clients. Therefore, any promotional aspects would need to be gathered directly from the firm through their own marketing materials or direct inquiry.
Local users interested in learning more about Govan & Associates' services, fees, and approach are encouraged to contact them directly at the provided phone numbers or visit their office on Flat Shoals Parkway. It would be prudent to ask detailed questions about their experience in the specific area of law relevant to their needs and to discuss communication protocols and expected timelines.
Govan & Associates is a law firm located in Decatur, GA, serving the local community through the ‘Nearby Lawyers’ platform. Based on the limited client feedback available, experiences appear to vary. While one client reported satisfactory service with competitive rates and rapid results, another detailed a significantly negative experience involving issues with communication, timeliness, and professionalism in a bankruptcy case. Potential clients should carefully consider these contrasting perspectives and conduct their own due diligence to determine if Govan & Associates meets their specific legal requirements and expectations. Direct communication with the firm is recommended to obtain comprehensive information about their services, fees, and client approach.
Location
Customer Reviews
(11 reviews)
From day 1 Attn. Govan showed a low level of competency, but I figured this is a basic bankruptcy what could possibly go wrong, well... she took 44 days after my initial payment to file my documents. I had to call her 4x to remind her and confirm that it was done. I explained to her in detail that I would be surrendering my vehicle and was concerned about the process because I didn't want the vehicle to be picked up without my knowledge and would like to know how to surrender the vehicle civilly. I was informed by Attn. Govan that the Car company would contact me to set up a date and time. Well I was never contacted and they came to my job and repossessed the vehicle with my belongings. I'm ok with them taking the car but not how it was done. When I contacted the Car company to find out why I was not contacted to set up a date I was informed that it was because of how my Attn worded the document and that either myself or my attorney could have contacted them at any time to set up the date to surrender the vehicle because legally they can't contact me while the vehicle is in bankruptcy. Now to recap from the very beginning I informed Attn.Govan that this was a concern of mine, she even "said" that she would speak to them, well obviously she did not nor did she word the documentation properly. When I called her to ask if what the company was saying was true that's when I saw her ratchet side, she became rude, disrespectful and would speak over me saying the Car company is lying and " I do know why you're calling me about a car they took it, I guess you were embarrass but its nothing you can do about". The problem was not the car, the problem was paying an incompetent attorney 1200 dollars to do a bum job. Once she had my money I was no longer her concern, it was like meeting Dr. Jekyll and Mr. Hyde. The conversation was as if I was speaking to a common thug on the street. I expected so much more from a "educated woman of color" , I do realize that education does not equate to wisdom or class. I wouldn't recommend anyone to invest your money or trust her with any legal issues. I would have paid twice as much to a more professional attorney, I guess you get what you pay for. I hope that she can learn from the experience and do better, I believe in supporting one another but I will not spend my money where it is not appreciated. The 1 Star is for the assistant Dawn, she is the only buffer, she is respectful and patient, maybe Attn Govan should take a few pointers from her, because class is definitely not her strong suit. When you are in the business of customer service you have to mindful of your words, because you never know who you may be entertaining. Word of mouth can make all of the difference. I wish there was a 0 stars option.
More than satisfactory service. Competitive rate. Rapid results!
More than satisfactory service. Competitive rate. Rapid results!
Used her before ( embarrassed to say not because of her but because of me) and she has been professional both times I have used her sevices
Used her before ( embarrassed to say not because of her but because of me) and she has been professional both times I have used her sevices
Very competent lawyer Very helpful great listener Great communicator If I had to go through bankruptcy again I wouldn't hesitate to use Her
Very competent lawyer Very helpful great listener Great communicator If I had to go through bankruptcy again I wouldn't hesitate to use Her
Very nice and know what I needed, helped me a lot and save me a lot of money and time
Very nice and know what I needed, helped me a lot and save me a lot of money and time
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