Freisem Macon Swann & Malone

As part of your search for legal representation within the Nearby Lawyers category, we present information regarding Freisem Macon Swann & Malone, located at 2905 Piedmont Rd NE # C, Atlanta, GA 30305, USA. While the platform aims to connect users with suitable legal services, it is crucial to provide an objective overview based on available information, including client feedback, to help you make informed decisions. Information regarding the firm's office environment is not detailed online; however, its Piedmont Road NE address offers a central location within Atlanta.

Based on recent customer reviews, it is important to note that some individuals have reported negative experiences with Freisem Macon Swann & Malone, particularly concerning debt collection matters handled by the firm, specifically involving attorney J. Swann and his assistant. These reviews raise serious concerns about the firm's professionalism, communication practices, and adherence to ethical standards and legal regulations.

One reviewer detailed an initial positive interaction with a young lady answering the phone but reported a subsequent rude encounter with J. Swann's assistant. This individual's attempt to speak directly with the attorney regarding their account in collections was met with resistance and what they perceived as unprofessional behavior from the assistant, including yelling. While the attorney eventually spoke with the reviewer, the experience was described as less than pleasant. This account suggests potential issues with the firm's client communication and the professionalism of some staff members.

A second, more detailed review outlines a significantly frustrating and unprofessional experience related to a personal loan collection handled by John Swann's office. The reviewer alleges a disregard for an agreed-upon payment schedule, claiming that Mr. Swann's office deposited a post-dated check early, leading to bank overdraft fees. Despite a note accompanying the initial payment explicitly instructing the office to deposit funds only on the due date, the reviewer states that Mr. Swann claimed to have not received this request. This directly contradicts the reviewer's account and raises questions about the firm's attention to detail and client instructions.

Furthermore, the reviewer describes a sudden change in the firm's policy regarding post-dated checks. After accepting such checks previously, the office reportedly returned a check with a letter stating they no longer accept them. This abrupt policy shift, coupled with the alleged early deposit of a post-dated check, highlights a lack of consistent communication and a potential disregard for established payment arrangements. The reviewer explicitly labels this behavior as both unethical and a potential violation of the Fair Debt Collection Practices Act (FDCPA).

The negative consequences for the reviewer included unnecessary financial hardship and stress due to the overdraft fees caused by the alleged early deposit. The reviewer states that they requested reimbursement for these fees from Mr. Swann but received no response. This lack of communication and accountability further exacerbates the negative impression of the firm's client service in this particular instance.

Given these specific and serious allegations, it is difficult to identify positive features or promotional aspects of Freisem Macon Swann & Malone based solely on this recent feedback. The experiences shared by these reviewers serve as a cautionary note for potential clients, particularly those dealing with debt collection matters. The accusations of rudeness, unprofessional conduct, poor communication, and potential FDCPA violations are significant concerns that should be carefully considered.

For local users within the Nearby Lawyers category seeking legal assistance, particularly in debt collection, it is essential to weigh all available information before making a decision. The negative experiences detailed in these reviews suggest potential risks associated with engaging Freisem Macon Swann & Malone, at least in the area of debt collection as handled by John Swann's office. While every legal firm may have occasional negative feedback, the specific nature of these complaints, including allegations of unethical behavior and FDCPA violations, warrants careful consideration.

It is important to note that these reviews represent individual experiences and may not be representative of the firm's handling of all legal matters. However, the detailed nature of the complaints, including specific incidents and alleged regulatory violations, provides valuable insight into the potential client experience. Users are encouraged to conduct further research, seek additional reviews, and potentially consult with other legal professionals before deciding whether to engage the services of Freisem Macon Swann & Malone.

The contact information for Freisem Macon Swann & Malone is provided as a matter of record: phone (404) 266-2873 and mobile phone +1 404-266-2873. Their address is 2905 Piedmont Rd NE # C, Atlanta, GA 30305, USA. However, in light of the serious negative feedback received, potential clients should exercise caution and conduct thorough due diligence before contacting the firm.

In conclusion, while Freisem Macon Swann & Malone is listed within the Nearby Lawyers category and offers legal services from their Atlanta location, recent client reviews regarding debt collection matters handled by John Swann's office raise significant concerns about professionalism, communication, ethical practices, and potential FDCPA violations. Local users seeking legal representation should carefully consider this feedback and conduct further research to ensure they choose a firm that aligns with their expectations for professional and ethical legal service.